Dr Amy Fish is great. She is very patient, thorough, and friendly. She made me feel very at ease…read morewhen I was a nervous wreck going in. She explained things very well and allowed questions and did not make me feel uncomfortable. I have visited the Arlington Heights office and the Hoffman Estates office. Both very nice. I would highly recommend Dr. fish and Specialty Care Institute.

My right ear was feeling clogged up for almost a month so I asked my primary care doctor (Michael E…read moreLim) to recommend a good ear doctor--he recommended this place! And he was so right! They got my right ear working like new after my first visit, by doing a thorough cleaning of it and my left ear too! This practice is very efficient and easy to work with! You can fill out all the needed paperwork online before your actual visit and also do your check-in online too, before you come in! For each of my 2 visits, I only waited about 5 minutes each time! The Nurse Practitioner who fixed my ears - Allison- did an amazingly thorough job doing so and also prescribed these awesome ear drops called Debrox (which greatly softened some leftover well-embedded wax in my left ear)...she got that leftover, embedded wax out of my left ear in 5 minutes during my 2nd visit! I will definitely be back for my routine ear cleaning each year --and will make sure I never ever again stick anything in my ears to clean them...I'll definitely leave it to Suburban ENT to do that from now on! An added benefit to coming to this location is that their office plaza is next to the awesome Portillo's in Rolling Meadows! What better way to celebrate a great doctor's office visit than a big delicious meal at Portillo's?!?!

Doctor is good and knowledgeable but their billing department is nightmare. They charged on my card…read more(after I updated my preference to pay in person in office). They never sent me any bill , it felt like they are recover agents.

Absolutely loved my doctor! He was gentle and funny. Plus he sent my prescription over using a…read morediscount code. I haven't been able to smell in forever and now I can. Mot Sure if that is good or not .

Issue with allergy shots and allergies. Talked to office manager really not a definite resolutionread more

When I called to make the appointment staff was very professional and kind. When I showed up to my…read moreappointment, different story. Front Desk staff demeanor was incredibly rude and condescending! When I informed them that I only had an electronic copy of my insurance card Front desk lady started huffing and puffing, visibly in distress. She provided me the email, and spelled out " G-E-N-E-R-A-L" as if it is not common spelling. I emailed it to them as I do with other providers, and as I was waiting in the waiting area she calls me over by gesturing with her hand instead of calling me by name, also very professional. She said "The image is too large", and in case I didn't understand they also took the time to print it out into several sheets of paper, which she then preceded to show me one by one. And when I told them that I didn't have a copy of the back side, she about almost lost it! Case in point, I am not sure what the deal was and had I not been there out of medical necessity I would have walked away in a heart beat, but I have been to many other medical providers and until yesterday never had I been treated with such disrespect. It is the first impression you make of your practice and it was not a good one. I would advice that you give your Front Staff some additional breaks so they don't become so overwhelmed by small simple tasks. Or perhaps some additional training with computer software so they know how to make a large image into a smaller one. Audiologist and Dr. Deitch were great, so it's a shame that front desk behaved like so. Thank you!

I've been seeing Dr. Deitch for years. My Daughter-in-law is a nurse that knows him and highly…read morerecommended him. I never felt rushed during exams, always explains my options and answers questions.

I have been going to see Dr. Vaughn for years. After several other doctors, he is the ONLY one who…read moreseemed to genuinely care about my concerns. I am 56 years old, and petrified of needles, surgeries, etc. Dr. Vaughn listened to my concerns and handled them with empathy and compassion. Everyone in the office is amazing. I will never go anywhere elese.

I had nasal surgery to correct my breathing issues and my problems came back just as bad as before…read more3 months after. I was supposed to get a turbinate reduction but for sone reason my turbinates were still large. At my 6month checkup dr. Vaughn denied my request for turbinate touchup. A year later, all of a sudden he said it would make sense to do an additional turn site reduction. Of course it would be a totally new procedure that he could bill my insurance for. I would recommend going to another doctor that isn't looking to squeeze out as much money as possible out of his patients

excellent physician, highly recommended! explained…read moreprocedures and answered questions, did not rush!

Yes I have allergies very badly and under Dr Musgrave and team they have improved greatly the…read moreoffice is in a great location the staff is very nice and very helpful with insurance information

I would highly recommend this office, especially Dr. Deitch. I (as sad as it sounds) have been to…read morequite a few doctors for various issues, but must say Dr. Deitch was one of the best. He was honest, explained what he was looking for, and was extremely thorough! He made me feel so comfortable, despite how nervous I was about my symptoms. I never felt rushed (like so many doctors do). He even continually asked what additional questions I had (you know how doctors make you feel badly if you have "one more thing to ask"--he almost wanted you to keep asking questions!). The entire office was so extremely friendly. After leaving, I immediately texted my family and told them to visit this office if they need an ENT.

Extremely hard to schedule appointments, then you go to your appointment and the doctor/doctor's…read moreare always running late. We, as a family are switching ENT specialists. Would not recommend.

I am a patient there but if you have an issue, you can't get an appointment, they refer you to an…read moreurgent care place, not at all helpful.

My son was born 6 weeks early and has some issues with latching, suck-swallow-breathe, gas, and…read morereflux. There was also question of tongue and lip tie and, if present, if they should be revised. A lactation consultant highly recommended an ENT; however, the one she recommended had a long wait, so I sought out one on my own and chose Suburban ENT. I got an appointment within a week. We saw Dr. Pugnale. She was friendly, listened to my concerns, was thorough in her exam, and explained her findings. Even though the pediatrician prescribed a reflux med, it seems the dosage was off: about half of what Dr. Pugnale thought was appropriate based on his weight. I'm thankful that's something she checked! She ordered a swallow study, which probably should have been done when my son was in the NICU. Even though I came with notes from the lactation consultant's observations, I do wish that the doctor asked to see my son eat, since I believe that could be telling and confirm/rule out possible issues. I'm generally pleased with how things have gone initially and look forward to our follow-up in a month!

UNPROFESSIONAL, it was around covid time when I went for a visit, he came into the office dressed…read morelike GI Joe, and I was protected with a mask, gloves and a hairnet, and he said something sarcastic and laughed at me. The experience was just RUDE that's all I got to say

Poor office and communication skills experienced here. ENT Services were 5 star and went to 1 star…read moreafter Dr Garrity left. I believe this multi doctor practice is now closed or has moved. Avoid this practice.

Very unfriendly place. I scheduled my appointment a month ahead and two weeks later got jury duty…read moreinitiation that was the same day as my appointment. I called in asking to get a some kind of notification or confirmation of my appointment in writing to help me postpone jury duty. They talked to Dr. Miller and he said "he is not comfortable" providing anything to show that i have an appointment so i just cancel it. That was unfortunate since I was traveling to Europe the following week and really wanted to get some help for my breathing issues. I explained that when i called in but they did not care, I will not be going there for sure.

I love LOVE love Dr. Miller. He is so helpful and so professional. This is the first and only…read moreallergist I've ever been too and he is happy to answer any of my questions. I have only seen Dr. Sonin once, but he was also very attentive. The nurses are sweet, some more than others. But I've never had a bad experience with any of them. Now, the only reason why I am not giving this place 5 stars is because the receptionists are.... well, they are witches. They are cranky old ladies that complain about each other all day long. Unfortunately, you are forced to listen to them whine while you wait 45 minutes for your scheduled appointment (yes, one time I actually had to wait that long). You would think these women want to strangle each other. Every single time I go in for a shot they are going off again, about someone that isn't there and requests too much time off. Come on now, you should probably just retire. Not only that, but when you call them to ask a simple question the same cranky old lady answers. Her tone is so unprofessional, even if you try to be sweet to her. As a receptionist you are the face of the practice. You need to smile and greet people, or if you get a phone call you need to be patient and polite. Just because you are old you do not have the right to talk down to others. To sum it up - I give the doctors and their nurses 5 stars. I give their receptionists negative 2 stars.