They've moved locations so I'm just bringing over my previous review to this, their new location…read more I see Dr. Anne Szpindor at the Allergy & Asthma clinic and the entire staff is quite friendly & very helpful. They have hours into the evenings on some days & are open on Saturdays, which is helpful when I need to go in and get my monthly injections. Dr. Szpindor is an incredibly knowledgeable and friendly physician who really takes the time to sit down and talk with her patients. The whole staff truly take an interest in each of their patients. Dr. Szpindor is also well-versed in nutrition.

I'm not sure what has changed at this office, but no one will return phone calls, I can't get…read morereplacement cpap supplies. They want patients to communicate with the Livewell app, but they don't respond through that either. Anyone else have problems at this office?

NW Pulmonary and Sleep Medicine needs to get their billing straightened out. They have over the…read morelast few months used Precision Billing as a service, and they send you bills two weeks after your check has cleared. When you call for billing, you get transferred to Precision Billing, who then says that you have to provide proof of payment, even though your check has cleared two weeks prior. This is ridiculous! WTF would I have to provide proof of payment when my check has cleared???? This has now happened twice. This health provider office has to be F'ed up.

Called for a same day appointment for a on going patient with COPD Dec 19th 2018 they said go to…read morethe emergency room the office is closed for the holidays till Jan 2 2019, 5 or 6 doctors and they all are celebrating and we all have to sit in the emergency rooms and hope for the best.

I recently had my first visit with Dr Jordan and was impressed with the timely manner in which I…read morewas seen. He was prompt, efficient, and even reviewed my results super quick. Highly recommend!

"I had a positive experience at Legacy Medical Care, Inc. The environment was welcoming, and the…read morestaff was friendly. The doctor was thorough in examining me and took the time to explain everything clearly, which I appreciated. There was nice Halloween decorations Overall, it's a good health and medical center that provides attentive care."

***BEWARE OF BILLING POLICY*** My daughter had been seeing…read moreDr. Sullivan's clinic for many years. She would be seen in the clinic once a year (typically late spring/early summer after school is out) for her annual review and medication refills. Every year we would pay an office visit copay and a lab copay. Then Covid 19 hit and we were forced to do her annual visit via telehealth. Great, no problem. Again, we paid a telehealth visit copay and a lab copay. Fast forward to 2022, my daughter needed a refill of her maintenance medication prior to her upcoming annual visit so we made a request via our local pharmacy as we always do (and how millions of patients do each day). Refill was authorized, annual visit was completed in person soon thereafter...everything seemed normal. We soon found out that everything was not normal. While expecting to receive our two regular copay charges (office visit and lab), we received an additional "telehealth" charge of $50. I assumed this was a simple clerical error and reached out to the clinic. Billing department informed me that this additional $50 charge was because we had requested refills outside of a regularly scheduled office visit. And since Dr. Sullivan (or some other provider there) had to access my daughter's chart to authorize the refill, this constituted a "telehealth visit" and subsequent $50 charge. I am a pharmacist, have worked in a retail pharmacy for nearly 20 years, and I have NEVER heard of such a policy from any provider or patient. I guarantee you I would have had 1000's of irate patients had they been charged $50 every time the pharmacy requests refills on their behalf. It was at this point that my wife and I decided we would transfer my daughter's care to a different provider. And yes, we paid the fraudulent "telehealth visit" copay. A year later, June of 2023, my daughter is seen by a new provider. Everything seemed normal (again). We soon found out everything was not normal (again). August 2023 we receive an EOB from our insurance regarding a "telehealth visit" with Dr. Sullivan on 7/14/23. I thought to myself (again)...this must be some simple clerical error. After reaching the billing department, I was informed we were billed a "telehealth visit" because Sullivan had to again access my daughter's chart outside a regularly scheduled office visit. I asked, how is this possible....we transferred my daughter's care to another provider and had not been seen by Sullivan (i.e. one of her NP's) since June 2022. Billing department further explained that our insurance company sent Sullivan's clinic a letter (something to do with my daughter's therapeutic compliance), and Sullivan (or some other provider) had to access my daughter's chart in order to complete/answer this insurance form. I thought this was the most preposterous charge I had ever heard of (even more preposterous than the $50 charge we were billed in 2022 for requesting refills). Not once did either my wife or I ask about, request, or authorize any care from Sullivan's clinic since 2022. I informed the billing department representative that this is straight fraud and asked for my daughter's chart to be closed (hoping to avoid any more fraudulent charges in the future). The rep said she cannot "close" her chart, but she would place a "large alert" stating patient has transferred care and not to access her chart for any reason (ever).

I have to say that after reading some of these very negative reviews about Dr. Sullivan and the way…read moreshe runs her office, I have to completely disagree. Since moving back from California 6 months ago, I have had the worst case of eczema and dermatitis all over my face and not one topical medicine that dermatologist have prescribed me has done anything for me accept make it worse. Dr. Sullivan is going to bat for me and has found a medicine that is pretty much proven to work, but is hard to get approved by insurance companies (go figure). She is helping get the medicine approved and covered by my insurance company. No other doctor has even attempted to do this for me. I also appreciate when a doctor is thorough and goes over everything with me if not once, then twice to make sure I understand everything and do not leave with any unanswered questions. I highly recommend Dr. Sullivan and her office and office staff. I have had nothing, but a positive experience!

Been a patient many years. Wouldn't go anywhere else I still get allergy shots and their nurses…read moreand doctors are top notch

Too bad there isn't a Zero Star choice! Dr Hart was great but has now retired. This location…read more(Barrington) is now completely inept. Employees running around like confused chickens! No wonder the waiting room was empty. Stay far away!