I love LOVE love Dr. Miller. He is so helpful and so professional. This is the first and only allergist I've ever been too and he is happy to answer any of my questions. I have only seen Dr. Sonin once, but he was also very attentive.
The nurses are sweet, some more than others. But I've never had a bad experience with any of them.
Now, the only reason why I am not giving this place 5 stars is because the receptionists are.... well, they are witches. They are cranky old ladies that complain about each other all day long. Unfortunately, you are forced to listen to them whine while you wait 45 minutes for your scheduled appointment (yes, one time I actually had to wait that long). You would think these women want to strangle each other. Every single time I go in for a shot they are going off again, about someone that isn't there and requests too much time off. Come on now, you should probably just retire.
Not only that, but when you call them to ask a simple question the same cranky old lady answers. Her tone is so unprofessional, even if you try to be sweet to her. As a receptionist you are the face of the practice. You need to smile and greet people, or if you get a phone call you need to be patient and polite. Just because you are old you do not have the right to talk down to others.
To sum it up - I give the doctors and their nurses 5 stars. I give their receptionists negative 2 stars. read more