David was amazing! He arrived on time exactly as promised and his level of communication prior to…read morearriving was perfect. He took the time to listen to my concerns around the "unwanted visitor, aka squirrel" living in my roof somewhere. He did a thorough inspection of the house, attic space, and roof to look for damage and entry. He was very professional and actually had an opening a few days later and is coming back to make the repairs. Overall i was highly impressed and the reviews that i read online back up the professionalism. I highly recommend them if you have any unwanted wildlife in your house :)

Economical. Good value for the money Good service…read moreTruthful and helpful On time Will be using for awhile We started with extermination and preventative maintenance services

Too expensive Called…read moreto set up routine pest control and they are twice the price of alternatives I could understand if they had a 5 star rating that there may be some better customer service, but not when they're sitting at 2 star

Overpriced. For $2000, they came because I was concerned about a rodent problem. They put my…read morecredit card on file without my permission. Actually, the first rep I talked to in another state wanted my card number. I said NO. He had to talk to my local Orkin office to "get permission" to allow me to say no to their credit card request up front. The local office gave permission! Big of them. Very pushy - it was like dealing with a used car dealer: the tech kept having to talk to his "manager." The tech was young and did a great job. But Orkin is TERRIBLE. They sent a wildlife guy to close up any openings. He was okay. But I could have done what he did! I now have another rodent in my ceiling. They said I have 6 months to call them if the closed up rodent access areas on my house break down. I know it is not going to be easy to get them to follow through on this. DO YOUR RESEARCH. DO NOT(!) USE ORKIN!!!

Very professional, informative, reliable and effective service . Would recommend this business for…read moresure. Thank you so much for going above and beyond :-)

In today's world, you can't get people to call you back, and if they do call back, they don't show…read moreup when they promise to. If they do show up, they don't finish the job when they say they will. You end up calling them multiple times to finish what they started, and they never come back to complete the work. Trapline is the exception to that rule. I made contact with them, they showed up as promised, and did all the work they said they would. They got rid of some very destructive raccoons for me and repaired my soffits. They gave me a quote and a handshake, and they delivered on all of it in a very tight time schedule. I never had to call them back. They did the work they promised completely without any prompting from me. That is rare in this day and age. If you are in the Orlando area and have critters driving you crazy call Trapline and let them take care of it for you. You guys deserve the five stars, you earned it. I will post this review here, there, and everywhere--and by everywhere, I mean Facebook.

I sent a request for quote / availability through Yelp at 3:00am during a sleepless night of what…read moresounded like a large rodent scratching through my attic door. I got a response before 7am and someone was out by 11am. I was impressed by the quick response and showing up on time a couple days before the holiday. Nestor, the tech who came out was friendly, respecting of our home and in my mind conducted one of the most thorough and honest free estimates. We have a pest contract with another company and he suggested we reach out to them as well to see if they would handle, what we thought to be a raccoon as to not violate our contract. He went into the attic (helping me move boxes so we could get into the second attic entrance) and found that it was a rat caught in a trap and it happened to be right on top of our hallway attic entrance flopping around. I was able to call my pest control company and they removed the rat and rechecked entry points and helped seal other potential areas that Nestor pointed out to me during the inspection. I would not hesitate to call them in the future and have reached out regarding a treatment for the attic to neutralize the rat feces.

I can't say enough wonderful things about this company. I will forever use them for pest/rodent…read moreissues. They are a honest, caring, dedicated company. We called many places trying to get help with our squirrel problem. We didn't get calls back and when we did we were quoted outrageous dishonest prices. ABC Home made a in-person consultation with us immediately. Jimmy the representative was so kind and took Covid seriously. He easily identified all our open access points on our home and came up with a decisive plan to help us get rid of our squirrel problem without harming them. Their prices were honest. He even told me a little about their company and made me like them even more. We decided to go with this company and it was a great decision. He immediately got us scheduled as soon as he would with their guy Alex. He came out a few days later and he set up the one way exit and sealed all the holes. We had no squirrel problem within days. After the squirrels were gone he came back and sealed the holes for good. This price also included a one year warranty so I can rest assured. I really appreciate this company's service and will be sharing them with everyone.

came right away, explained everything, opened outlets and sprayed safely for my pets.read more

From the owner: With over 10 years of experience in the pest control industry, your one-stop solution for…read moreaffordable, reliable, and knowledgeable pest management. From residential to commercial spaces. Let us be your partner in Pest Prevention.

We've worked with Rowland Pest a few times now for some ongoing termite issues and we couldn't be…read morehappier. Long story short: we made the switch after swarms at our house were getting more frequent and our previous pest control company that we had a termite bond with just wasn't cutting it. After the first visit, termite activity completely disappeared for over a year. As you may know, without tenting your home, you can't ever fully get rid of termites, especially living in the Colonialtown neighborhoods. The large majority of older homes deal with it in some capacity. Our last two visits have just been quick spot treatments because of the protection and treatment we got the first time. We only ever have 1 or 2 small sites of activity a year (no more swarmst though), which is a huge improvement from the last company we used. All in all, we're happy with the service and recommend them for termite bonds. Every employee that's serviced our home has been on time, professional, and easy to communicate with. Highly recommend.

WARNING: Absolute Negligence and Incompetence. Use at Your Own Risk…read more Rating: 1/5 Stars I am writing this to warn anyone considering Rowland Pest Management: Do not trust this company with your home or your money. I have been a client since February 2025. I initially hired them to handle a rodent issue in my grill area--a contained problem. I paid them $1,800 to seal my home and signed up for their monthly monitoring contract. Despite this significant investment, the result has been a total failure. Here is the reality of their "service": * Zero Results: After nearly a year of payments, I have the exact same infestation in my grill area. The initial exclusion work was clearly ineffective. * Blatant Laziness: I have watched technicians arrive and sit in their vehicle for 30 minutes before finally getting out to do "work." They are burning the clock on my dime. * Proof of Negligence: The incompetence is staggering. One technician actually admitted to me that a rat had made a nest inside a bait box. This is undeniable proof that they are not checking the equipment I am paying them to monitor. They are simply going through the motions. * High Turnover & No Accountability: I have seen three or four different technicians during this time. There is no consistency, and they clearly cannot keep staff. When I demanded a manager come out to see this mess personally, they refused and just sent another low-level technician. Management is hiding behind a revolving door of untrained employees and refuses to take responsibility for their failure. I value discipline and integrity, and Rowland Pest Management possesses neither. They took my money, failed to solve the problem, and neglected their duties. Robert Singleton Retired US Army

It all started one night with some Very Loud Thumping in the attic. Poltergist? Unlikely. Raccoon?…read moreMost likely. Who ya gonna call? Well after some online research, these guys. We opted out of emergency weekend service and instead left the lights on.in the attic all weekend. They came and inspected and sure enough, a raccoon had been there and rats. They installed a one way trap for the raccoon, as I didn't want it euthanized, rat traps and duct tape to further verify what kind of critters were taking up residence and sealed off every possible entrance. I also decided to have them re-insulate the attic as said critters had pretty much torn it up, plus left unsanitary messes. They completed the job in one day and the attic looks great now! Plus the "eviction" had worked, as there was no fur on the tape (they checked several days in a row.)

It started with their horrible AI voicemail system. Then waiting for their representative showing…read moreup two hours past the visit window. The quote for work was $1760 to animal proof three dormer soffits. The work effort for the two technicians took less then 3 hours and the results was a complete eye sore for all to see. The technician screwed flimsy sheet metal to the fascia boards and glued it to the shingles. Everything was uneven and rushed. At a rate of $300 an hour per technician, I would expect the work to be neat and precise. I text and called to express my concerns and when the manager finally came out he said that this is what they typically do and can not fix it. He offered to refund my deposit but failed to mention that they are retaining 25% of the total cost. $440 dollar spend for holes in my fascia boards and glue on my shingles. Do not do business with this company.

I'm out of their service area but they are certainly responsive and helpful wish I could use themread more

Requested spraying for cockroaches. Technician explained everything as he went along and was very…read morepleasant. That was yesterday, and today my kitchen is cockroach free. Ended up getting them when my elderly next door neighbor had his home treated and so they came to my house. Not very neighborly people on Saint Andrews Court!

I was door knocked by a salesman. I was pressured into signing up for some service under the guise…read moreof canceling anytime. I had a couple of services and it made no difference. So I canceled. A YEAR LATER they charge me 675 dollar for a cancellation. I refuse to pay. They bill my card without my permission and then I dispute it. They fight the dispute and the charge remains. Complete scam. Do not sign up for their service.

EXTREMELY DECEPTIVE AND PUSHY SALES PEOPLE! A man came to our home MULTIPLE times throughout ONE…read moresingle day after being told by me I was not interested in any pest control. Then he circles back hours later and catches my husband outside whom never knew I denied this man service to begin with. He pitched his nonsense and somehow convinced my husband to have someone come out. We have been borderline forced to use this company for months now and I've only seen someone maybe twice. We have ants everywhere and I mean everywhere. Large bull ants coming into our home, into our children's bedrooms, tiny ants on counters and on window sills, and I am just super displeased with this service. I called today to cancel only to be told we were locked in to an 18 month contract!!! Mind you we were never told this on the front end which is deception. Upon reading the other reviews, I now see I am not the only one who has had this experience sadly. We do plan to contact our contractual attorney to reach out to who ever owns this shady business. And, to whom ever comments on their google account, please do not send some copy and paste rebuttal comment that you have said to every other person who has complained. Take some ownership of how you do business and make it right for those of us who are not happy and have been deceived by your slimy sales people who solicit business in a No Soliciting Neighborhood.

STAY AWAY FROM THIS COMPANY!!!…read more I filed a BBB complaint two days ago: https://www.bbb.org/us/pa/wyomissing/profile/pest-control/rentokil-north-america-inc-0241-236012511/complaints I have left a Google review: https://maps.app.goo.gl/od2KfTG4BMDDgoQu9?g_st=ic I filed a Consumer Affairs complaint: https://www.consumeraffairs.com/homeowners/rentokil.html?#reviews This company is a nightmare and then some. Read my Google review for full details. The BBB and Consumer Affairs received the same information. I discovered reading through all the BBB complaints that so many people have had the same experience as me- incomplete services, misrepresentation, and being harassed by the billing department in Cincinnati, who are a bunch of robots from what my experience has indicated. In fact, I just recently remembered that Jose Diaz, the sales guy that came to our home, told me that people don't know that they're talking to AI on the other end of their line. Wake up people, this is what you get with ARTIFICIAL "intelligence". After all the requests, and then demands that they only communicate with me in writing, I finally received something in writing this evening... An email from their collection agency in California. This is the problem with this company... You deal with people here locally for the service, but the billing department is in Cincinnati and then their bulldog company/collection agency is in California. My experience has indicated that none of them talk to each other except to attack with the collections agency by the billing department. Only deal with companies where everything is local! Yesterday, I received a text from David, who I assume is a manager, he's never identified himself as to his job title, that stated he had been working on my account and that the balance was adjusted to zero. And then today I get the collections agency email demanding payment. I am posting a screenshot of David's text. He may work out of the Altamonte Springs location but it's really hard to get any information from these people. Be sure to read through all the BBB complaints,. Rentokil has bought Terminix as well and some complaints indicate there may be other companies that Rentokil has bought. It seems they've grown too big for their britches and that has made their services deplorable. Also be sure to search Indeed and Glassdoor for employee reviews. There are some real whopper stories out there. Seems to be a good indicator why their services have so many complaints from customers. If you're stupid enough to call these people and begin service, make sure you demand EVERY DETAIL discussed be IN WRITING BEFORE you sign their little iPad. Because once you sign, that's when the nightmare begins.

If I could give 0 stars I would.. moved to florida and…read morereceived actual service from them twice ( maintenance) and another for "special service". Just an FYI i moved to Florida a year and a half ago, had Arrow since i moved to my home... I paid close to 60 a month for a year and a half and got serviced 3 times... I have been waiting for a " manager: Creg Johnson to call me back regarding my refund. I also canceled service and they had the nerve to send me a text asking for a review... HORRIBLE SERVICE.. WELL ACTUALLY NO SERVIOCE AT ALL !!! Not to mention the exterminator Cole is clueless as to what should be done and when.. will be contacting BBB