Contracted for sewer line trenchless replacement in contra costa county. They left work undone for months, we had to call them several times before they responded, wanted payment even though contract says payment at completion, wanted to add thousands $ more before they will complete their work. Original contract cost was very high compare to another company. We hired them due to yelp reviews and regretted it. This is why we want to let other know on yelp about our disappointments with this outfit. Hopefully others will be wiser from our experience. 11/15/19. To respond to Advanced Trenchless, the work location was in Contra Costa County by Advanced Trenchless,. Work started and stretched out for 9 months for trenchless sewer replacement by Advanced Trenchless,. The same job would take other companies 1 to 4 days. read more

Oh my gosh, Thank you for coming to our rescue. Service was so quick. We had such a mess on our hands and one call is all it took. The visit was quick also. The men were very polite. No mess left behind either. Definitely deserves more than 5 stars. Thank you so much! read more

Artie was knowledgeable, helpful, and transparent. The folks at Advanced Trenchless were always responsive and if you leave a message they are on top of it the next day. Highly recommend asking Advanced Trenchless if you are unsure about other plumbers' recommendations or quotes. read more

I have used Advanced two times, the first time was a standard sewer inspection for my home purchase in Pleasant Hill and everything was easy, simple and straight forward had a great experience. The second time i used them was at my elderly parents home in concord. I stepped in after a contractor charged my parent $200.00 dollars for a estimate for a sewer lateral replacement. I called Trenchless and two other reputable companies for quotes, Trehchless price came in the best, but even better was the customer service they provided along with a modern approach to business. They installed a HDPE lateral and did a fantastic job, the site was clean the asphalt patch looked good we could barely tell they were there. read more

The only HONEST company I've ever dealt with. My wife and i bought our first home and knew it had sewer issues (from the disclosure) so we Called several big companies for estimates and since we look minor they always pump up their estimates and was once told it needed an emergency sewer replacement. But luckily i found and called Advanced Trenchless and everyone was really helpful and honest, they came out the next day looked at our sewer line, run a camera was informed that it had another 4-5 years before it needed to be replaced And They gave me the estimate that was almost half of what the other big company had to offer. My wife and i pulled the trigger and gave Advance Trenchless the green light to replace our sewer line. They came out and did everything in 1 day. They are so efficient and i cannot thank them enough for being the only HONEST sewer company in this day of age. read more

I just had the most amazing experience with Artie from Advanced Trenches. First off he called me from his last appt to provide me a eta which no company seems able to to. Upon his arrival he was patient and understanding as I explained the issue and what steps I took to try and resolve the issue. He thanked me for the information and assured me he was their to fix whatever was causing the problem so I could get back to my day and true to his word the first action he took fixed the issue. Artie also provided additional helpful information that would help prevent future problems. Based on this experience and in particular my interaction with Artie I will always call Advanced Trenchless going forward and I recommend you do to. read more

This is a really great company. One of our sewer laterals had a tree root intrusion. They sent a very kind and knowledgeable young man to our house soon after we called. He determined that we did not need any work because we rarely use the part of our house served by that sewer lateral. This company will not encourage you to do work unless you actually need it. They are trustworthy and pleasant. I highly recommend. read more

Amazing. Scott went above and beyond. Super nice, very flexible. Simple part: cleaned out our main sewer line. Substantial tree root intrusion. Actually backed up while cleaning it out, so timing was impeccable. Going on their annual clean out schedule. Hard part: PVC storm drains clogged up with many tree root intrusions. Rescue Rooter (never using them again) quoted $8k to dig up our driveway and put in new pipe. Advanced Trenchless was able to snake out 90% of the length, and the short part they couldn't get to due to unfortunate bends in the piping was identified and easily accessible to be dug up. Saved me $7,800 and a huge hassle. read more

These guys are fantastic! Two other companies couldn't fix our problem snd this company knew the issue right away. It was a huge project snd they could have really taken advantage. They came back a second time to scope the line and decided it could be repaired in a less invasive manor - 1/2 the original estimate. When they finished - in only 2 days - our driveway and street looked cleaner than it ever has! The crew were all very friendly and polite. read more

I've been in the construction trade for over 30 years. Sewer work is difficult work. There are multiple unknowns - and the workspace and materials are heavy and messy. Soooo many ways a job could go south and go over-bid - if you don't have true experts. Advanced Trenchless did our job professionally, within the time framework they estimated - and without going over bid - despite unforeseen challenges (how can you ever fully foresee what's going on underground?). We called several companies - two responded - and advanced gave us the most competitive bid - without scary cost-overrun provisos. The cost can be sobering - until the equipment and crew show up. Divide the cost between all that crew and heavy equipment for three days - and it's very fair. The crew was polite and informative. And - you know what? - the inspector was great too (clearly Advanced Trenchless has a good reputation with Central Sanitation). I recommend this company without reservation. read more

Great company. I had an issue with my sewer line and called Advance Trenchless to evaluate the problem. Jared Cisneros came out and gave me a detailed assessment and confirmed that there was no issue($$$$) as described by another less than honest (that's putting it mildly) plumbing company. He made some detailed recommendations and clarified all my questions thoroughly and respectfully. I will call this company again and appreciate honest people in the trades. Bravo Advanced Trenchless! read more

We had a clogged storm drain. Ryan was very responsive to my questions on Yelp. After making an appt, Scott showed up on time (always a plus), and he was prepared to evaluate the problem. He was able to get it cleared pretty quickly, and at the quoted price, which I was pleased about. read more

Advanced Trenchless has the best service I've ever experienced in contracting work. They worked really hard to do a complete replacement on our main line and new sewer line from our garage. There were complications involving damage to the storm drain (due to poor 1950's construction), but they worked tirelessly with the sanitation district to mend the breach. A plus was they hooked up our sewer line temporarily each night. Scott was very helpful, organized and communicative! Great service! Thank you! read more

These guys were awesome. Delightful, on-time, professional - they managed to trench up the backyard, moving plants and a tree, and REPLACE EVERYTHING AS IF THEY HAD NEVER BEEN THERE. We now tell stories about the sewer lateral replacement as if it was the plot of a Michael Bay film: "And THEN? They had this thing that looked like a bullet that they pulled through hydraulically and it had FINS on it that busted out the existing pipe, and you could feel this WOOMF. WOOMF. WOOMF. underground." Are they sewer lateral ninjas? Quite possibly. read more

I have used them for inspections and replacement. Honest and fair pricing. They have always been in them and done good work.

Had a guy got out and check my lateral, but they never got back to me with an estimate on replacing it. Guess they don't need the business at the moment. read more

The appoint process was a joy. Then Cameron arrived right on time and cleaned our line from house to street as I requested. He first used a 3" rooter in our 4" pipe, then did a camera run, which showed that though there were no breakages in our 58 year old pipe (lucky us!) one could see multiple places where roots had gotten in and created tell-tale backup lines along the sides. Cameron then made another run with a 4' rooter to really clean the pipe, and did another camera run. The 5 stars reviews held true for me, as this company is a delight to work with! read more

Advanced Trenchless - Plumbing Near Me - Martinez, California

I had a good experience. They were responsive and reasonably priced. They left my yard in good condition when completed.

After read a lot of reviews we decided to work with Advanced Trenchless. We were so fortunate to have them complete our job. First when I called their customer service Jennifer quickly answered my phone and scheduled a free camera's check up sewer on the second date. Then Michael went to our house and gave us an quote at same day. I signed the contract right away because they explained me the sewer 's problem in very professional way and told me they have 20-year warranty for their job. Before to start the repair Ryan went to our house to unclog sewer and maintain sewer as they promised on the phone so we can still use bathroom until their repairing done. Jordan scheduled the repairing date for us as early as he can and completed the job less in one day. We were so happy to work with their whole team and recommend them to everyone who has sewer problem. read more

Top notch company! Quick to respond and provided a fast, fair and free estimate to replace my almost 70 year old sewer lateral. Not only did they provide the best price, they were able to schedule the job within a week of bid acceptance. And even though it turned that I had two separate lines at the foundation that merged to the lateral, there were no additional charges. The crew arrived when they said they would and finished an hour ahead of schedule the same day. I can rest assured that I will never have to deal with the inconvenience of a clogged line and rooter call. As a bonus, they also provided photos of their progress. I highly recommend their service! read more

Advanced Trenchless is REALLY GOOD. They are at this very moment replacing a very old wafer-thin cast iron sewer line from my house to the main sewer line in my cul de sac here in Point Richmond. I have been watching them out the window of my home office (while I work) for a few days. I don't know jack about construction, but they are very very very meticulous about measurements, cleanliness, aesthetics of the final product, as well as the safety of their own workers. Plus a bunch of nice guys who take the quality of their work very seriously and have an obviously good attitude. Randy (I believe) is the name of their on-site supervisor. He was very patient in showing me how bad the cast-iron pipes were that had to be removed and explaining the process to me. Randy resembles a much smaller version of 49ers tight end George Kittle. He had to GOOGLE George Kittle when I told him that, but I will not hold that against him!!! A very good company and I highly recommend them! read more

Outstanding service from the quote to the finished work. Responsive, timely, customer service driven. The office staff is just as helpful as those in the field. It is so nice to know there is still this level of service available. read more

Ryan and Mike replaced the sewer lines for several houses on our street. We needed to coordinate with the major repairs the city was making on the roadbed (to save about $900/house on street repairs that would have been required otherwise. Plus the new road looks great - not all cut up by repairs after the roadwork.). Advanced did the job with no further effort from us - permits, scheduling, etc. The price was easily the best because Advanced specializes - more than 50% off of proposals from regular plumbers (we did not look at other sewer specialists). Better yet, when the job was done, my better half said, "I can't even tell that they were here." 18mo later, our sewer functions better than ever. The tree root problem is gone, and no clogs. Everyone else is just as happy too. Professional, complete service, excellent work, great value, and they left no loose ends/ trash/ breakage that too many contractors so often leave behind. Great Job Guys! read more

After a couple of sewer blockage problems we knew we needed to replace our old clay sewer line. I checked with a few plumbers for their bids. One plumber charge as much as $250 just to put a camera inside the sewer line to give us a bid (it turned out this one, Mr. Fix It Right, gave us the highest bid). I found Advanced Trenchless on line and decided to give them a try. Since they don't charge anything for a bid what did we have to lose? The estimator, Scott, showed up right on time and did the investigation efficiently and gave us the lowest bid. Advanced Trenchless does the actual sewer replacement job themselves. Other plumbers subcontract out the work. This is why Advanced Trenchless' bid is lower than the others. The actual work itself was done very professionally and on time. We were worried about cutting into the lawn area and the mess it may create. However, after the work was done they put everything back to the way it was, and we cannot even see where the lawn was cut. I recommend Advanced Trenchelss to anyone who is looking for a good professional company to do sewer line replacement for a fair price. read more

Overall, they are very professional and good regarding price, responses, scheduling and a good job.

I was disappointed that they advertise widely that estimates are free, when in fact their charge for evaluating a sewer line for a general inspection is $250 (e.g., for escrow inspections). It's only free when you're having a problem and need that problem fixed (for more $). It would feel less like bait if they stated this on their website instead of writing all over that estimates are free. I did not end up using this service. They were prompt to respond to inquiries and quick to schedule a time, so 4-stars for a good professional showing, but minus 1 for the lack of transparency about cost on their website. read more

When I suspected some problems with our sewer lateral, Advanced Trenchless (AT) was one of 3 companies I requested an estimate from (based from a neighborhood recommendation). Of the 3, AT had the most organized communication method (text and emails, complete with pictures of their technicians) and the most thorough estimate. Vince V, who gave the estimate, gave clear explanations and cost estimates for different problem scenarios. Chris R., who did the sewer maintenance work, was efficient. I'm happy that the problem turned out to be a small one, but also feel that AT did an excellent job evaluating it and outlining next steps so that there were no surprises. read more

Advanced Trenchless performed our private sewer lateral replacement and did an amazing job. We have a beautiful, mature garden that was not disturbed at all. They had to remove a ton of dirt in one section and were very careful to lay down tarps in advance and keep the site clean. They were courteous to us and our neighbors, whether it was being timely, completing jackhammer work quickly, moving their vehicles or otherwise just being friendly. We obtained 4 bids and Advanced Trenchless were very competitive. They were not the cheapest we chose them because of their incredibly thorough and detailed inspection report (by Gene). They scored bonus points by finding an additional connection AND by finding our neighbors sewer line that was only 10 inches away. That's important because pipe bursting near another line requires additional care. I wish I had the names of all the guys who did the replacement because they deserve a special callout too. Everything was done in the same day. Excavation, replacement, testing, EBMUD inspection and backfill. I can't recommend Advanced Trenchless highly enough! read more

We just bought a new home and when I say new I mean it's 75 years old. We needed the upper lateral replaced right away so we called one company to come out and their quote was so high we decided to call Advanced Trenchless for a second opinion. They came out and gave us a quote that was $700 cheaper. They came out today to complete the work and did a great job. Even the city inspector who came out to sign off on their work told my husband that we picked a good company to work with. They even put our deck back together even though we said they didn't have to.o. Thanks Jacob, Roman and Acedro! read more

I called and made an appt. with this company and they arrived and did a free inspection and submitted a written estimate. I later called back to try to schedule the man that came out and told me he would be the one to do the work. The woman that answered the phone was not real patient and said she would dispatch a message to the man and have him call me back. I emailed this man as well to the address on his business card. I NEVER received a return email AND I NEVER received a phone call back from him. I made an assumption that they/he were not interested in my small ($250.00) job since there was no responses. I won't recommend a company that doesn't return calls and respond to emails. read more

EXTREMELY PROFESSIONAL IN ALL ASPECTS OF SEWER REPLACEMENT JOB! Honest,responsible on their proposal.On the day of the job they were on time ,very responsible in dealing with me and extremely professional in all aspects of replacing my sewer pipe from the house to the sewer main. They were a very well choreographed, as each person on the team was very skilled on each task they performed,and they constantly helped each other so there was no wasted time. The boss came around and also checked their work and checked on their progress , and constantly asked me if I had any concerns or questions.They worked with the city so that the inspections were signed off at the appropriate times and the job moved seamlessly toward completion. The yard and street was left in clean almost pristine condition at the end of the job. read more

I chose this company because of the great reviews. There are times, though, when even 5-star rated businesses disappoint. This is not the case with this company. First, there was no charge for the camera inspection, which I believe is not the norm. The inspection showed that the sewer line needed no repair or replacement at this time, contrary to other inspections that were done. One company quoted me $15,000 to replace the pipes. Advanced Trenchless (Arthur) did tell me that I could opt to have the line cleaned out by way of hydro-jetting, which, sad to say, is a service that Advanced Trenchless does not provide. Bottom line, I can't emphasize enough how very encouraging it is to find a business that is honest and that puts its customers' interests before profit and, in some cases, greed! read more

I asked them for an estimate to replace my sewer lateral to compare to one I had already obtained for $16,000 & instead was told after they TV'd the line it only needed cleaning and cost was $209! It hadn't ever been cleaned in 60 years & only backed up once 20 years ago so surely the first plumbers were trying to take me. read more

I contacted them to get help in resolving a problem with the sewer. The initial inspection involved looking for the clean-out. The tech spend a great deal of time trying to locate it, finally after crawling under the house he determined that we didn't have one. He was very patient and thorough. They put in the clean-out and checked the line out to the main with a camera. Their recommendation that no replacement was necessary. Good news and great honesty from a company. They were great to work with, I was always able to get hold of the workers actually doing the work. read more

I ordered a sewer inspection from Advanced Trenchless while in contract for my home purchase. Cameron was the technician who showed up to perform the inspection. He was on time and professional. I couldn't believe that not only did I get a report from him, I got a video inspection with his detailed commentary of the inspection. The piece of mind I got was well worth the small fee they charge for the inspection. Worth every penny. Thanks Cameron and thanks Advanced Trenchless! read more

If you have any issues with your sewer line and you have to replace it do not waste your time calling around. This is it! This is the company to call and get your issue taking care of professionally in a timely manner with the guarantee for the next 20 years. Did I mention it's trenchless! read more

This worst company. Do not believe in their estimate. They give you a low estimate, and you finish to pay $2000 more. I tell you this in my own experience , and that happened to somebody else who I know. They finished my job and more then one month, and after that they didn't sent the fibal job to waste water until I report them and waste water call them. Waste water tall them then they have to sent the papers to them right away they have finished the job. Finaly I wait almost two month to get waste water certicate. I recomend highly country coneccion from el sobrante. I regretted not have acept their job, after the hard time I pass with this people. read more

Incredible company! From the lady who answered the phone and gave me a quote, the user experience of their dispatch text with gps tracking of their plumber, to Gene the plumber: they all gave the best possible customer experience possible at the best price (I called every plumber in the east bay). Gene was thorough with explaining what he was doing and what he was finding while he worked. He went above and beyond just clearing my sewer line. He showed me the status of my house's cast iron plumbing, where the sewer line goes, and the condition of the line along with the condition of all the joints. I will definitely be hiring their services again. read more

I hired Advanced Trenchless to fix my sewer lateral and I am very satisfied with their work. The workers came on time and explained the process. They were very nice and professional. In addition, they cleaned up after themselves. Left front my driveway cleaner than what it was. I am a very satisfied customer. Hire Them! read more

We just got our sewer line replaced couple of days ago with the Trenchless and we're very happy with their work! We read all the reviews before we hired them but still we said we have to wait & see if they are really good or not. But to our surprise, they were very prompt & very professional with the best price! We highly recommend the Trenchless. One of our neighbor had the sewer replaced by someone else a day before us and while they took 2 days to complete the work, Trenchless guys took only 1 day to get all the work done and everything cleaned! Thank you Ryan & Michael. read more