Advanced Trenchless responded quickly to our request for help on a complicated sewer lateral…read moreproject. Jordan was great at diagnosing our current situation and explaining the work that needed to be done. We'd happily recommend them for big or small sewer lateral jobs.

Ryan and his team are so great and easy to work with. They did such a great job on our project we…read morecouldn't be happier.

Our main sewerline was totally obstructed with roots at a chokepoint in the line. Given our house…read morewas over 100yrs old and the line was likely the original, a complete replacement was recommended. Carlos was extremely helpful in helping us arrive at a cost we could afford. The TrenchFree crew were timely, knowledgeable, and hard working given the 100+ degree temperature the 1st day of the field work. Repair consisted of solid piping under a retaining wall, through an area that had to be backfilled to take out a sag in the line, followed by lining approx. 50lf of existing CI piping that would eventually fail given its age. In addition, my wife and I made an unusual request regarding payment. We applied for and were approved to receive a 21-month 0% APR CC with Chase that would allow us to cover the repair interest free. When I explained the situation to the Accounting department, they were kind enough to defer payment until we receive the CC from the bank. All around excellent service during a very trying time. Hats off to the TrenchFree team for a job well done! I'd be happy to refer you to anyone requiring your services in the future!

Installed a 2-way sewer cleanout. These guys are great: -…read moreThey tell you what work you do *not* need. Always a plus. - They do a complete guided tour while they are doing the work, and explain everything step-by step. It's quite interesting. - They are really fast. They did the cleanout install in under 3 hours. - They have good schedule availability; They came out within 2 working days. - They use an SMS-based scheduler that streamlines the booking and scheduling process. Very convenient. They are tech-savy. - They have top-of-the-line professional equipment. Always a plus.

I rented the luxury bathrooms for an event and they were awesome! I coordinated with Gerardo and he…read morewas quick to respond, provided reasonable pricing, and overall excellent customer service! The drop off and pick up was easy and smooth. We received so many compliments how convenient the bathrooms were!! I will be using them again for future events!

Highly Recommended company. They have the best pricing. Great Company to work with. Best in town.read more

Incredible plumber. We just moved into a fixer-upper and there were multiple leaks we had to take…read morecare of. We evaluated around 6-7 companies, and off the recommendation of a neighbor we had Letts come out. I was a bit hesitant because you are charged for a minimum of an hour, there is no free estimate. However, in that time he shored up a leak with a temporary patch and had an estimate of how much work it would be to take care of everything, which ended up being much more reasonable than some other places we evaluated. Adam came back when he had enough open schedule to fix everything and some parts were shipped in. An incredibly nice guy, and just an incredibly fair and integrity oriented operation. All the vendors I evaluated were five stars with many reviews, but Letts was the only one that didn't feel like I was being upsold and he was just out there to help me solve my problems. Honestly can't wait to hire them again, which is an absurd thing to say about a plumber, but man what a great experience. I will rave about them to anyone who will listen.

We continue to rely on Letts Plumbing for our various needs. They installed a water cutoff valve…read morefor a refrigerator water line (whoever did the initial install didnt put one in!). They most recently removed an old water softener and installed new copper piping where the softener connections were. Oddly, the tech charged us for new copper while keeping the copper sections he removed, saying he was adding it to their collection. I get not being able to reuse the sections connected to the old valves but there was some that could have been reused, or left for our recycling. Not a huge deal, just seemed odd that he mentioned keeping it for their future use. We'll still use Letts and recommend them to friends. They're very prompt. The work is done well. And the job sites are left clean.

Totally overpriced( actually sent me two different quotes for two different prices on the same day…read more I think they just make up prices as they go!) totally inconsistent information. I used him a month ago. They not only overcharge me beyond what they estimated they were over double that and said they had to do a bunch of extra work that I did not authorize! I actually met the owner at my site because of the inconsistencies and he continued to give me inconsistent information beyond what his technician gave me so I have no trust in these people at all and I will never use them again. I found a completely legitimate service for a third of the price by a friend recommendation.

Very prompt and great service. We were in a pinch and they totally helped us out. If you're…read morethinking of looking for a reliable waste service look no further.

They were timely and very polite, very transparent in what my options were and flexible. They…read morelistened to what I wanted from the project and delivered a satisfactory result. I will absolutely be using them again when I plan on renovating my bathroom.

His first visit was fantastic as they discovered the issue with the leak in the showerhead that was…read moreshooting up to the ceiling and save me a lot of money digging into the sheet rock. They did not charge me for one hour or $400 (extraordinary fair), however the second job was replacing a garbage disposal and I was surprised that I had to pay extra for the sink fitting to be replaced for $425 total. That being said, I asked them to open the stuck watermain valve that I haven't touched for 25 years and he miraculous got it loosened and operable again that's something that needs to be every year to prevent this from happening which can prevent a flood so that I'm very grateful and it's worth every penny. Love these guys. They are so prompt and neat and courteous. Also, they are Hispanic immigrants which I always find the most competent workers I've ever to hire. Thank you very much!

I noticed a faint gas smell every time I opened the cabinet door next to the oven. It would go away…read moreafter a moment, but I didn't want to take any chances, so I called and spoke with Janet. She quickly scheduled an inspection for the same day. Jesus and Alejandro arrived and were polite, courteous, and professional from the start. They walked me through everything they were doing while diagnosing the issue, and sure enough, they found the leak. They left briefly to pick up the necessary parts and came back to complete the repair. Throughout the entire process, Jesus kept me informed every step of the way--no surprises at all. They also left our home just as clean as they found it, which I really appreciated. This was my fourth time using Concord Rooter and Plumbing, and once again they delivered excellent service. I wouldn't hesitate to call them again for any future plumbing needs.

We had a very difficult plumbing emergency that many plumbers either wouldn't take on or would have…read morecharged us twice as much for. They came through when we needed them and made our emergency a priority. A huge thank you to Marco, Jesus, and Alejandro for all their hard work and professionalism. And a special thank you to Jacky in the office for keeping us updated throughout the entire job. Everyone was friendly, responsive, and truly went above and beyond. Thank you for the excellent service

The team at Avalon help me with on of my first plumbing project that I needed to do to get my house…read morein compliance with the city. After calling several different plumbers that seem to not be aware of what I was asking for Avalon knew what I was asking for right away. Did not charge me for coming out to quote me for a major project. Super helpful with explaining the process of how they have to work with the city, pulling permits, even coordinated the utility company to come out and get my certificate for compliance. #Cadillacservice Will be definitely calling them for other plumbing needs for my new house

We had been using a different plumbing company who had their whole admin team turn over and…read moreunfortunately their customer service and responsiveness tanked, so we reached out to Avalon in a bit of a pickle. All of the plumbers we've worked with have been knowledgeable and great, and Regina who answers the phones always gets back to my quickly (noting they do not provide 24/7 emergency services - but that's clear on their website and they tell you upfront). They've descaled our tankless water heater, double checked how it was set up by the previous plumbing company, connected a tub overflow drain that was just draining into the space between floors and dripping down out of a heating vent to the first floor (aka it wasn't ever connected when the tub was installed before we were involved), and more. I also really appreciate how their staff is willing to take the time for me to watch them and learn - I knew nothing about plumbing and have learned so much. They also have taken ownership of some small mistakes - just stuff like once someone came out to I thought descale our tankless water heater but he thought he was just assessing it - and they didn't charge me for that visit and came back as soon as it fit into my schedule. Since things like that happen and everyone is doing their best, I really appreciate companies like Avalon that just say whoops sorry, let's see how we can fix this. They also all are totally willing to wear shoe covers and masks when inside our house, are tidy and communicative, and just generally nice people to be around - which we haven't found to be the case with all other companies in this field. I recently left a slightly panicked message overnight about a possible gas leak (not being sure who to call - turns out the gas company was actually who I should call and they responded quickly) and Regina called me back right as they opened the next day to check in even though my question was outside of Avalon's scope. That's the kind of company they are and that's why I definitely recommend Avalon Plumbing whenever anyone asks me for a recommendation - they're great!