Advanced Transmissions has been serving Haywood County and Western, North Carolina for almost 33 years now. In this time period we have serviced literally thousands of vehicles. To have ONLY two negative reviews after all this time would have to be considered a feather in our cap. What's more, neither of these customers tells an accurate description of what transpired between us. Tim's door panel was broken when the vehicle came in and we even made him aware of it. He then accused us of being responsible for it. We had to decline and there was NO yelling involved.
As for David's vehicle, he was not told anything such as he depicts here. He was not satisfied with the price for repairs and he took the vehicle elswhere. What's more, Advanced Transmissions offers some of the most prompt services available to our customers. Yes, our work load is a significant one, but that is because we DO HAVE such an excellent reputation in our community as well as all of Western, NC.
When one considers the thousands of satisfied customers that recommend us business and have come back to us for years now, two dissatisfied individuals that made it their goal to express themselves is not such a bad track record, especially when the complaints were unfounded. We work on approximately 700 vehicles a year at our facility with VERY FEW customers that are dissatisfied with anything that we do from start to finish !!
I have a saying, "In 50 plus years in this business, I haven't made everyone happy, but it wasn't for lack of trying."
Thanks to all of our "GREAT" customers ( and there are many ) that have faith in what we do !!
Arnie G. read more