I am not sure if it is a staffing shortage or if staff keeps leaving because of the doctor, but…read moreforget getting records sent to a PCP, I have been trying for months. The appt itself was good, Dr. Chada appeared to take me seriously, excellent bedside-manner. She ran a slew of tests which was great, the not-so-great part is it took about an hour for her office to send the orders for the draws. I had to go back over twice to see what the issues were, no one ever could say. Two tests came back with massive warnings on them and then I was blown off entirely and told that the tests did not mean anything. The comments on the tests were not sophisticated in nature and only appeared after a month when I said "WTF is up". Almost seemed more like office staff trying to cover up missing calling me. I was highly annoyed with the assumption of diabetes and high cholesterol, BTW all came back with flying colors (check Quest). I am overweight because I hurt literally from head-to-toe and I am under an insane amount of stress, not because I sit around and eat bon-bons all day, but thanks for perpetuating the myth. My main issue is that at the appt in August, DR. Chada diagnosed fibromyalgia and said she would send the diagnosis and recommended prescriptions to PCP, that was in August, it is now December and I have made multiple requests and guess what my PCP still does not have? Rheumatologists are in high demand because there are not many of them, my guess is if she diagnosis you with a rheumatological issue she is likely excellent, if it is too iffy (ie low results on tests) then she is not going to have time for you. I am giving her the benefit of the doubt on a comment she made in respect to "not a great gene pool to start from"; I have said the same myself, but it still did not sit well the way it was said, almost felt more like a comment on the fact that I appear entirely of European descent. I have been called a "ghost" in the past (look it up, it is derogatory) and the tone and posture came a bit too close to past incidents for my comfort. She would have gotten a great review, but the inability to get the records to my PCP dictates a bad score, just maybe this review will result in those results going over.

Don't bother trying to schedule, she's entirely to busy to see new patients.read more

Waited 5 months for appointment even though referred from anorhee specialist. Very unhelpful front…read moreoffice. Money grubbing, all about this doctor getting rich... I didnt appreciate 6 appr remindees including one on a Sunday morning.I. Rhen when you try to call them no answer, a recording goes in circles and voice mailbox full

Dr alissa was wonderful, caring , listened. Did all the tests. The doctor who has taken over the…read moreclinic is rude , cold and doesn't care for her patients well being.

My father has been a patient of Dr. Osgood for 15 years. We have followed him from ADC north and…read moreStiener Ranch locations to his new practice in Westlake. My father has several doctors, and Dr. Osgood has been one of the best we've visited. In the early years, he would often escort us from the waiting room, as his techs were busy with other tasks. He would "check us in" and was always professional. He is willing to listen and takes the time to care for his patients. He never appears to be in a hurry to get you out of his office. He also runs on time, which is unheard of in many doctors' offices. We are usually in and out in under an hour. I greatly appreciate his bedside manner and professionalism. His new location is right down the street from where we live. He appears to share the practice with several other doctors. The front desk staff is hit or miss at this location, and the turnover seems high. His current tech in 2025 is so lovely and sweet. He has been there for at least two years. If you need a Rheumatologist, I highly recommend Dr. Kevin Osgood.

I am probably the most difficult patient Dr. Osgood has ever had. Still, he treats me with such…read morerespect. I have a very difficult of arthritis and I am highly sensitive to medication. He never gives up on me. He is always searching for a solution, even when there doesn't seem to be one. I am very grateful that I found him. He's been my doctor for six years, I've had many, but he is the best!

Dr. McReynolds is the first Osteopathic Doctor I have been to. I have seen M.D.s and D.C.s for all…read moreof my life but none of them were able to offer me medical expertise in all areas of my health and wellness. Not only is Dr. McReynolds a Master at manipulating the bones but she also has extensive knowledge and training in nutritional health and supplements so she can speak to me about healing in ways that don't involve engineered drugs and side effects. I was in pretty severe pain from my lower back all the way down to the bottoms of my feet. The pain was impacting my ability to stand, walk and work out. After one visit for Osteopathic Manipulative Treatment (OMT) with Dr. McReynolds, I found relief. I am always excited for my next session with her because I can actually feel the bone structure realigning. Dr. McReynolds was also able to help me tweak my diet to meet my weight loss goals, which is no small feat. Having my own wealth of knowledge about healthy eating and nutrition makes it difficult for most people to even understand what I'm talking about when I go into the dietary aspect of my life. Dr. McReynolds not only fully understands all these esoteric aspects of nutrition but she was able to guide me in the right direction to lose the stubborn weight. There is a spiritual element to healing with Dr. McReynolds. With my permission, Dr. McReynolds prays for a moment before each treatment she administers to me. I find this to be of the highest value when receiving medical treatment. I will see a D.O. as opposed to an M.D. for the rest of my life, thanks to Dr. McReynolds. One who can help me with any medical/health concerns and also address the issues relating to my bones, muscles and joints. I highly recommend seeing Dr. McReynolds to anyone at all, no matter what health challenges you face. I will continue to see her as long as I live in Austin, Texas and she is in practice.

I went to Dr. McReynolds after seeing several other doctors, including a Rheumatologist, for severe…read moreand chronic lower back pain, all over pain and mental confusion. Due to the persistent pain, I was unable to sleep, think or do much of anything but lay in bed, growing more depressed everyday. I can't explain it, but I honestly began to feel better on the drive home from her office that day.The next morning I woke up and took my dogs for a walk in the morning and after dinner. I hadn't walked my dogs in months due to the pain. It's been 2-3 weeks since my first visit to Dr. McReynold's and in those weeks I have gotten my business back up and running as well as my household and my life. I have an occasional day here and there where I have some pain, but it's much less severe and it does go away after a while. I have also lost 2 lbs after being hopelessly stuck for years. I am eating healthier and my overall mood is so much improved. After years of suffering, I finally feel like I have my life back! I like several things about Dr. McReynolds. For me, she has prescribed food/nourishment instead of medication. The Green smoothies and supplements I am taking are helping to reduce the chronic inflammation I was suffering from. It has also helped me to lose weight. I also have a lot more energy. I sleep very well now and I can think clearly for the first time in months. This is a doctor that prays with you and for you and prescribes meditation. Dr. McReynolds also spent an expansive amount of time with me and asked me every possible question in order to diagnose and treat me. I did not at any time feel like I was being rushed like at most of the other doctors I had seen. I'm very grateful that I finally found someone who is dedicated to the wellness of my whole being.

This medical office is one that I have come to rely on that I find quite competent. The office…read morestaff is very competent and educated in the different insurance plans. The nurses are kind and empathetic and competent and educated. My rheumatologist, Dr. Rahmani, is exceptional. I trust him and I can be confident that he has my best interest in heart and he does not push medication I don't wanna take and he listens to me, while at the same time, looking out for what's best for my health. I highly recommend him.

I had a very disappointing experience with this clinic. I feel they took advantage of my situation…read moreinstead of helping. I have Medicaid, which means I'm fully insured, but when I brought in my newborn son because I was worried he was sick, they still charged me $30 after I explained I couldn't afford the $50 they first requested. No one explained that I would be billed even more later or that I had the option to visit another clinic for assistance. It felt like they cared more about collecting money than helping a concerned parent and her baby. I don't recommend this place -- they seem more focused on profit than compassion or care.

I have been go to Dr. Alissa for years. Him and his team have always been wonderful! They listen…read moreand understand when I have questions or concerns about my health and have always been supportive and helpful. While there are offices closer to me, Dr. Alissa's office is 100% worth the drive and I recommend his office for anyone needing a rheumatologist!

I've been seeing Dr. Alissa for 13 years now. At first I didn't care for his bedside manner, but…read moreeventually adapted to it. About 6 years ago, I had a painful hip injury (I have Psoriatic RA). While I had received several steroid injections for previous injuries from him, this injury was bad. When I called his office, I requested an appointment ASAP for an injection. That same day, Dr Alissa called me personally, to schedule an after-hours injection. I was shocked that a doctor had personally called me and that he went out of his away to accommodate me. After his practice grew, he began to use P.A.'s, which I didn't mind as I found them very helpful. If I am having an issues, Dr. Alissa will talk to me. One of the PA's actually recommended a change in my medication that was very helpful. They are always very thorough and listen well. Occasionally, Dr Alisa will pop in just to say hello and to see that I have what need. Nurse Deborah is a doll and very personable. While the office staff is not the friendliest, they do their jobs well. Once, years ago, the staff had overlooked me as I sat in the waiting room. When I finally asked if I had been overlooked, they apologized profusely, especially Nurse Deborah. I appreciated the fact that they were accountable for their mistake and I feel that mistakes happen occassionally. However, they treated me royally for the rest of the year! Also, if you run out of medication absentmindedly, you should call the doctor's office and they will work with you to get your prescription filled. The staff denies filling the prescription from your pharmacy, if you have not been for your regular check-up. My pharmacy usually calls the office for a refill, but I usually follow up with the office to address the hold up.

Dr Cepeda is thoughtful, kind, knowledgable and extremely competent. His recommendations are based…read moreon empirically proven data. I have had 4-5 appointments with him over the last year and he has consistently been willing to spend quality time with me to make sure all of my questions have been addressed. His office was helpful in providing additional support or timely responding to refill requests. I would recommend Dr Cepeda for anyone needing to find a quality rhematologist. I have been to the Cedar Bend office (North Austin) and the Westlake (Capital of Texas Highway) office and highly recommend the Westlake office as the wait times for the lab draws at the Cedar Bend office has taken up to an hour after my appointment while there has been no wait at the the Westlake office.

I have been seeing Dr Cepeda for many years and highly recommend him. He and his staff are…read moreexcellent. He has gotten my arthritis/gout under control with medication. He is friendly, caring, listens, attentive and cares about you and your health. You get in and out promptly with very little if any wait time. Plus you can get your blood drawn on site. No more running around. I now only see him every 6 months for a checkup. He gets an A+ in my books. Stacy Johnson RN.

I'm not really sure why there are so many mixed reviews. My left knee has been bothering me for…read moreseveral months now, but I honestly thought it was just due to getting old, mountain biking, and being out of shape. Yesterday I basically doubled the mileage on some trails and tackled my first blue trail. Well this morning I went from bothering to barely getting my shoe on. I knew DOC did a flat rate of $350 for uninsured, so I tried to book online. Earliest appt was tomorrow at noon, but the site said walk ins always welcome. Soooo I walked in right when they opened at 10. I paid $350, and filled out some iPad questionnaires. I may have waited a total of 20-30 minutes before I was called back for x- rays. Then I was met by a cool young lady named Cedie. She explained to me what she was going to need to do, and the PA was basically gonna have to do the same thing.... lots of pulling and twisting on the knee. She did her thing, very professional, (totally surprised me finding out she was a student), and knowledgeable. Now comes Nicole... the PA. She was also super cool and very knowledgeable! She pulled a little harder, twisted a little harder, and narrowed it down to my meniscus. She went over a couple of options- one was a steroid injection and let me know this was not something she would recommend on a regular basis due to the long term effects. The other was a PRP injection- basically trading some of my blood, spinning it around to separate some shit, then injecting the blood into my knee. I opted for the steroid first since I have no chronic knee issues. Oh and she gave me a brave to wear! So from the staff in the front to Nicole and Cedie in the back... everyone was great! With no appointment I walked in at 10, and I was out by 11:30. $350 paid for everything! Thank you Nicole and Cedie!

There customer service is horrible…read more We booked an appointment at night months ago, the next day our son stated he didn't feel the pain any longer so we cancelled. When we called to cancel, they stated no problem and took care of it. A month later we went in for a separate issue, they made no mention of any cancellation fee from the previous appointment. We came in again for a follow up and they stated we owed money per their cancellation policy. First off, we had booked that appointment and cancelled all in under 12 hours with no clue of the fee. When we called to cancel, they said nothing of it. They stated the manager would remove it for us and we moved on. Came in for a final follow up only to be told we owed money again. When I told them we were told the manager would remove it, they said she said she tried calling us but we hung up and she called twice more. My wife never got a call or a voicemail from them. They then refused to allow us to take our current appointment unless we paid it, then stated the manager was off till Monday. The level of service provided was horrible and for a manager to lie about contacting us is just unacceptable. We spent thousands of dollars with this company, yet they are refusing us service over a freaking cancellation fee for something done in under 12 hours and no warning. To me this place just wants the cheap money and to take advantage of people. I highly recommend taking your money to CareNow which offers the same services but put the customer first.

Let me start by saying that I've known some excellent doctors, and have had a couple of…read moreearth-shatteringly bad experiences as well. Dr. Julie Reardon has surpassed my wildest expectations of what a family physician CAN--and is willing--to do. I think that's in part because she is a phenomenal physician and person, and I suppose the Harvard education and work with Dr. Andrew Weil doesn't hurt. I'll add that all of the folks in her office are equally as competent and caring. If you are contemplating a visit to Dr. Reardon, it's because you haven't been feeling as well as you should--probably for quite some time. Your insurance-covered doctor has run some general tests that haven't shown anything all that extraordinary; and while you may greatly respect your PCP as I do, you realize that time and budget constraints limit the ability to which they can explore your issues. You may have been told that it's your impending menopause, or your weight, or that you perhaps should consider antidepressants. This is the state of medicine in our current era of managed care, and it's nobody's fault. Sometimes it just IS. Know that, if you can afford her services, "Dr. Julie" will leave no stone unturned in helping you find that road to recovery. She's not one of those "vanity doctors" who will hand you creams, diets, and vitamins to make you ageless and extra hot...although feeling better usually makes you look better! She's a serious, science-based physician with an uncanny ability to relate the typically unrelated, and see the "big picture" of your health situation. In our initial visit, she caught on to trending issues I'd never thought of before, including a potential genetic makeup that leaves me prone to certain problems with mood and energy level that are exacerbated by stress...and I've had a year of that! She ran a gamut of tests after explaining the purpose of each one, and uncovered a problem so critical it was a wonder I even had the energy to get out of bed in the morning. I am no less impressed with our follow-up discussions. She has referred to another provider for an area outside of her realm, and also recommended simple vitamin and supplement changes that will do me a world of good. At the same time, she's not that earth-crunchy guru that's going to mandate that that you live on purified air and chants...hers are moderate lifestyle changes for real people living in our everyday world. Dr. Julie doesn't take insurance, but that allows her to spend true quality time with the patients who sign on with her. I will say that, for the fees involved, I feel like it's been a very good choice for my healthcare dollars. I am finally getting some solid answers as to why I've felt HORRIBLE over just this last year, and I finally feel confident knowing someone's got my back while I take steps to get better. I think there are a lot of docs out there who dream of having a practice like Dr. Julie's--and she has made that dream a reality. When I think about how quickly Dr. Julie started "cracking the case", and all the co-pays and labs past that never quite addressed my issue, I realize that I have now SAVED time and money in the long run. What's more...I could have gotten REALLY sick were it not for Dr. Julie and her findings. She very well might have saved my future from being...well, not so bright. Thinking about calling for an appointment with Dr. Julie Reardon? I say go for it...you will NOT regret it, and you have everything to gain.

When a doctor takes an oath to help people, part of that help is billing their insurance. It may be…read moretrue this doctor is one great practitioner, but there is no reason why she should nor be able to bill insurance. Read the oath again and think long and hard who you really help. Only the affluent. Sad state that healthcare is in today due to all the greed. No one is in it to help ALL IN NEED anymore. 11/19/19 Reply to Owner:

I live on the same street as Thrive and was thrilled to see a clinic built in very close proximity…read more I've seen 4 providers here but have had the best experiences with the following: Dr. Brad Venghaus- I believe he's the founder of this clinic. He's extremely kind, patient, and overall an excellent doctor. I enjoy having him as my PCP. I just wish I didn't have to schedule so far out for an appointment. It's a blessing and a curse, because he's so popular! Mariana Racovita- I recently had an acute visit with Mariana and she was wonderful. Kind, courteous and more importantly thorough. I'd love to continue seeing her as well. The other staff (medical assistants and front desk) have been good for the most part. I've had some off experiences but are willing to look past due to the overall quality care received from Thrive. Shout out to the lab techs though, because they are always wonderful! Thank you!

It's short and sweet but I had to get a new PCP moving to Austin. After being discharged from St…read moreDavids, I knew followup would be something I had to prepare for. I was pleasently surprised - it almost made me want to get sick every day! (well you know what I mean *laughing*) From the moment I walked in and confused myself checking in on a tablet (I am a global engineer for super computing - my microwave still blinks 12:00 - go figure) to the gentleman doing my vitals, to Makayla who is smiling and good fun to talk about my admittedly beaten body I call home. I clearly made the right choice with Makayla and the Staff of Thrive in N Austin, and recommend them highly. Thanks Guys! NORTH AUSTIN- THRIVE MEDICAL CLINIC 2217 Park Bend Drive Suite 210