I have been a tenant and rented with AAA Property Management for a year and ten months. My…read moreassociation with this business has been nothing less than top-notch. The cornerstone of a strong business is trust and reliability and when the employees say they are going to do something and they do. People first, business next is the motto of this business in my opinion. Alex has been extremely helpful and reliable as a leasing agent and he is organized, timely, responsible, committed and loyal to the needs or requests you may have in the early stages of renting a place or the latter stages if you are planning on moving. As a tenant, my repair requests were attended to in an expedited manner as in within 48 hours later. I had repairs that occurred over three day weekends and the owner himself returned my texts and attended to my needs expeditiously. Again, a hands-on approach and a sense of urgency to listen to your needs is their top priority. This company answers the telephone after two rings and who does that since the 1950's? Patty, Sherry and Rich are excellent at returning calls, hearing your requests and you have a sense this company has a team approach that is built on trust, communication, accountability and reliability. The employees take their jobs seriously and unlike many businesses in the bay area where customer service is thrown completely out of the window, AAA Property management will not let you down or make you feel like a number. The business practices are fair and reasonable and you get a sense that this family-owned business is going to treat you just like you really hope happens, just like you are family. If you want an old-fashioned approach to looking for a place to live, selling your home or leaving your home to move on this business will meet you right where you are without hesitation. Finally, you don't feel judged by anyone in this company. Finally, I have also met the owners son, Larry Daly Jr., who knows the business of real estate inside and out and hands down this is your one-stop shop for all of your leasing/housing needs.

See you in court, you are not entitled to keep $2000 for some dirt on one wall that you could have…read morewiped with a mr clean sponge- can't wait to hear the judge when he sees pictures of the "damage". And I'll be going for libel as well this company loves to trash talk tenants when after they take the deposit! Trash company. Trash managers and owners. Trashy people.

Beware they have a salesman that convinces property owners that their service is a low cost for…read moreproperty maintenance and instead creates court trouble. We've lost long time tenants due to their neglect and units remain empty to this day. This company uses Ai to answer phones. Before choosing this company visit the location of their office Monday through Friday during operating hours, it will be to no avail. Simple issues turn in to big issues due to their lack of common sense.

Nik and his team have been managing my units in Walnut Creek for 5 years. They have been reliable…read moreand professional. Even through big changes and swings in the market, including COVID, they did a great job keeping me informed and working well with the tenants.

We just moved here and we rent with Astound. We submitted a maintenance request and got a call for…read moresomeone to come take a look that day. We were unavailable, so they came out the following day. It turned into a bigger job than anticipated but was STILL taken care of that day. So far so good with Astound!

We rented a condo from Astound Property Management for a little over 4 years and overall had a…read morereally great experience. And Julie, the property manager, was always friendly, kind, and easy to work with. That honestly made a big difference over the years. Anytime we had questions or needed something, she was approachable and helpful. We didn't need maintenance often, but when we did, it was handled quickly and without any hassle, which I definitely appreciated. Staying somewhere for 4+ years probably says the most--we were comfortable there and felt taken care of. We left the area for work, not because of any issues with the condo itself. I'd definitely recommend it to anyone looking for a place that's well-managed and responsive.

I contacted this company to see if they could manage my Condo in downtown Walnut Creek and I must…read moresay, I am very impressed with their responsiveness and communication. Kirk was extremely responsive, timely, and courteous on the phone. Unfortunately, they declined to manage my property because they are moving away from condos and taking on higher end homes. It seems they are a bit overwhelmed this time of year as well. I am a bit bummed because this is the type of company I would like to do business with. I would recommend this company regardless.

We have been residents in a premium properties unit for 4-5 years now and we couldn't be happier…read morewith Kirk and his team and how professional and quick they are to serve the tenants. We will do whatever we can to stick with premium properties and Kirk has been extremely helpful during the process of trying to find a bigger place to stay with premium. We would highly recommend anyone looking to move to try to find a premium properties unit with the Walnut Creek Premium Properties!

Last year we went through a major emergency remodel and I needed a rental . Perchak properties…read morefound me a rental right away and had me in contract within 24hrs There service was spot on. I would recommend them to anyone for any rental or real estate needs John and his sons are great to deal with Thanks Perchak Properties

"I cannot recommend Perchak Property Management enough! I worked with their team on two separate…read moretransactions and they knocked it out of the park both times. They helped me close quickly on a competitive condo sale and also got me into a highly sought-after rental property in Walnut Creek. Both of which are no easy feat in this market. What really sets them apart is the personal touch. This is a family-run office and it shows. They treat you like a priority every step of the way. The team is responsive, knowledgeable, and genuinely invested in getting you the best outcome. If you're looking for a property management team or a real estate agent that goes above and beyond, look no further. Five stars all the way!"

Raquel at Mt. Diablo Management has been absolutely wonderful over the past three years. Anytime we…read moreneeded assistance, there was rarely any wait--our requests and concerns were almost always addressed within 24 hours. She has consistently been courteous, professional, and highly responsive. It's been a pleasure working with her. Veronica

Raquel and her team at Mt Diablo Realty and Property Management go above and beyond to take care of…read moreresidents of properties they maange. I have always felt well taken care of and respected as a tennant of one of the Walnut Creek properties they manage. They make it easy to communicate, get things solved, if needed and their online portal is easy to use for rent payments. Bob M

My partner and I were approved for a unit after viewing three properties by this management! While…read more2 Lofts was shown in terrible condition (with bugs, old food, and stains still in place), we proceeded with applying for the cleanest unit which was even more of a red flag because for this unit they said someone was already suppose to pick up the key but she ghosted them! A week later Franny called with an approval and we also received an email confirmation. I mentioned I would be applying for Homeless Assistance through Contra Costa County, and they were obviously depending on it more than myself. This was my first time navigating permanent assistance, so I had questions. I asked if it was possible to separate the lease, I was informed the next day by Franny after checking with her broker they can't proceed with that & I was ok with that, as they still proceeded to go through with everything relying on the permanent assistance! Eventually, I found out the county was able to proceed with both of us on the lease, which was even better! Unfortunately, due to delays with my caseworker which I made a complaint on while trying to reach her for a week which I feel she was ignoring me on purpose because my case was switching to Alameda County July 1st which I just think she didn't want to do any paperwork for my assistance! After finding out I was denied assistance due to accepting a new job with the City of Oakland, my offer letter wasn't good enough & they wanted paystubs even though my worker told me I can. I told them it takes at least 3 weeks for the process & was waiting for my employee Id number Proof wasn't enough, unfortunately they wont pay more than 80% of your income. The moment Franny found out the county couldn't pay, she ghosted me. I emailed Franny the same day I was denied no response so I called the next day. Still, I offered to pay the entire deposit and rent out of pocket for the unit to the property management and even let them know I could bring the full payment the same or next day & move in on the 7th no later than the 15th! My partner makes 3.5-4x the rent, and I have additional self-employment income. Eventually, I was told they weren't moving forward with my application I was ultimately told the owner didn't want to deal with it I truly didn't understand and the reasons kept changing First, it was because originally planned to move in on the first Then, it was the "inconveniences with the county" (even though I was pushing the process myself) Then it was allegedly "fraud" because I asked about separating leases, which was an honest question, not a demand although after they still proceeded to ask and move forward with me! She said it seemed as if I was unreliable! Like huh? Then after I mentioned a fair housing complaint Franny stated the county thinks something is up with you too" A completely inappropriate comment that made me wonder if my confidential information was being shared improperly or if I was being retaliated against. I never received a written notice explaining why we were denied, even after asking twice. This experience delayed my family by two critical weeks, and based on how it unfolded, I strongly suspect source of income discrimination. We were transparent, financially qualified, ready to pay, and had solid rental history but none of it mattered at this point after they realized the county wouldn't be footing the bill. Which makes me realize I don't think they even did any job/ or rental history verifications! If you're a working person trying to get stable housing or using assistance in any way, be cautious. Based on my research, this is not a unique experience. It's common for people using public assistance to be treated as less-than even when they're offering to pay everything themselves. I'm filing a formal complaint with Fair Housing, and I'll continue to speak up not just for myself but for anyone who's ever been quietly discriminated against and made to feel like they are the problem. We deserve better.

I worked with Olivia for a few months and was disappointed when I received a note that the owners…read moreof my rental switch Property Management companies. While I worked with Olivia, she was very attentive in showing properties to us that fit what we were looking for. She made it very easy to make a decision and was accommodating to our schedules and needs. After move in, she was easy to get a hold of in regards to issues on the property that needed to be resolved. She always responded within a few hours (if not within that hour that I reached out to her) which is not the experience that I am having with the new company, unfortunately. I recommend working with Olivia to anyone looking for a rental in the Oakland/East Bay area.

Note that all of the positive reviews for CCP are AT LEAST 4 years old... That's when the original…read moreowner Paul and his wife Lauren sold the business. They were always wonderful to work with, fixed issues promptly, never raised the rent, and I'm sure everyone who was a client of theirs was sad to see them go, but wishes them the best. Since then this place has been run into the ground by Pete, who hasn't the slightest clue how to run a business or interact with people. This review is of how CCP currently operates. I'm not even sure where to start. So many illegal practices such as-- Increasing the rent by almost 15% without notice. Not repairing basic services such as toilets that overflow raw sewage into the bathtub repeatedly. And not responding for multiple days at a time. Retaliation by evicting without cause when toilet issues are brought up. Not returning deposit within 21 days (claiming damage) but when I offer to come back and fix some basic things (paint, etc.) they claim I didn't even do the things I repaired. Dishwasher broke, and despite repeated correspondence with Justin (front desk) nothing was EVER done about it in the 9 months between bringing it up and moving out. Overall, very difficult to communicate and work with as a tenant. I have been immensely disappointed with their practices.

Contra Costa Properties is one of the best property management companies out there. Pete is miles…read moreahead of any other property managers as he is a honest guy who is trustworthy. Whether you are a tenant or a homeowner, he is always attentive, friendly, and professional. Communication is always great and prompt just like all the bookkeeping, financial transactions, and taking care of all things related to the property, such as the gardening to repairs that are needed. There is something to be said when things are done the right way for their clients. Highly recommended.