Bryan and his team really came through for me, even with everything going on in right now. My tenant had a bad rodent problem and had even captured one of them in her closet Monday night. I sent out a few messages first thing Tuesday morning, and Bryan responded to me within 10 minutes even though it was well before they were technically open. He told me everything that they would need to check and confirm if they were rats or mice and why they were different. I asked if he could give me an estimate and he was up front about the cost, which I thought was reasonable. His team was out there first thing in the morning. They captured the rodent in her closet and laid out all of the additional traps, and ended up catching another one later in the day. I was most impressed by the professional systems Bryan has in place. He has a professional welcome email, text messaging system to confirm your appointment, detailed reports with pictures and notes about what was found, and then sends the invoice through email and you can pay easily online. I will certainly be going to Bryan for any pest issues at our rental property going forward and highly recommend his service. read more

Not a great experience, and honestly an uncomfortable one. I called on a Saturday last month to address the issue of a bird that had nested into a porch outside our bedroom. The company came out later that day for the inspection of the problem. I expected getting an estimate of the cost to remove the nest and bird and to schedule a time for the service at the end of the visit. This did not happen. The visit in all took more than 30 minutes. It started out fine but eventually Brian requested to walk my entire upper home and rooftop and outside backyard. Seemed reasonable. Then, he spent a lot of time discussing how much he admired my home and would love to have a rooftop like mine and just relax up there. Then he asked me if I was interested in buying his house brand mosquito bait for the seating area outside. I declined as I don't even have that problem. I was getting a very clear feeling that the estimated price was going to be inflated as he kept commenting on how 'nice' my home was. I kept circling back to asking how much this would cost and how quickly he could actually come and take care of the job. This was a Saturday and he said he wouldn't even have an estimate ready until Wednesday and wouldn't know when he has a opening for the removal quite yet. I was quite confused as I said on the phone I needed the matter dealt with quickly. He said he would send me an estimate, but he needed to balance how much he works each week. I'm not even sure what that means-- if you can't give the estimate, why come out to waste both our time? I wrote off the visit as a waste of my afternoon and that I would just need to find another company. However, He then emailed me a bill for $95 later that week-- with still no written estimate of how much it would cost to take care of the bird issue! I emailed back asking what the estimate was. He said the 95$ would be put toward my bill however at that point, I didn't even know what I'm paying for. He said I would need to pay the $95 to even see an estimate of how much the actual removal would cost. That is crazy! I have never left a negative Yelp review before, and I wasn't planning on even submitting a review for this company, but Brian just called me and rudely yelled at me to pay the bill. I told him I called another company later that week who also charged me for inspection but actually gave me the estimate and date for removal at the time of the visit and we got the job done for $100 total. This company told me this was a very simple straight forward job. I felt like I was being taken for a ride, with a demand of payment for no actual service. Many services (plumber, electrician Etc) have come to our home and some even charge for their time to give an estimate but i felt that this particular interaction was very awkward and unprofessional. And I still haven't even been able to see this estimate. Overall, I did not have a good experience. read more

Advanced Pest Control is the epiphany of how all businesses should be ran. They take initiative to the max - you literally just have to give them a call and they take care of everything quickly. They have total integrity, honest, hardworking and organized like no other! I strive to run my own company this way! Brian Nichols took are of a rat problem in a property I manage the day of the request. His team continued to do weekly, bi-weekly, then monthly checks. They send me reports of the status of rat sightings - without me asking. I'm just so impressed with this company. The best! read more

The day before my vacation, my tenant called me indicating she was experiencing rodent infestations. So, that day, I looked on Angie's List and found them. The majority of the comments/reviews were ok. While I was gone, the work was completed. Today, I visited my tenant to see how things were going. She stated she still sees rodents from time to time. That is expected being that the unit was trapped 1.5 weeks ago. However, after speaking with her, she stated the technician put down a few traps, and laid some poison around. For this I paid $150.00. I called the owner to find out what all was included in the price. Pretty much what I listed above covered their services. I asked, if the entry points were found, then why weren't they sealed/closed off. His response was "that is an additional fee". Really!!! I was charged $150 for a 600sq condo that the traps were only put down in the livingroom and kitchen. Ridiculous!!! I found this company on Angie's List and I didn't receive a discount at all. At no point did the owner suggest compensating for the amount of time spent and what was done to satisfy the notion that I don't think what I paid was fair. He justified the price by saying that the people hired are qualified and not just anyone off the street does the work. Well, considering that if all that was done was put down some poison and a few traps, then my tenant could have done that in my absence. I would not use this company again!!! $150..... Really!!! read more

This company has excellent customer service and values their customers! I had an ant problem and was pretty frustrated and upset when they returned after a couple of visits from the company. The manager of the company reached out to me directly to hear my concerns. He really listened to make sure that he completely understood the scenario. The next day he came out personally himself and went above and beyond to make sure my ant problem was treated. He checked the complete apartment and even went outside to take at what was going on. He explained everything that he did and what to expect from the Ants. He apologized for the confusion and let me know they take pride in their work. That means a lot and that is great in my book. I would use them again! read more

I usually have this company out every summer to prevent, and sometimes treat, ants that are very plentiful on our block. They really do a nice job and the guys that come are always very courteous. Eric is especially knowledgable and professional and is one of the main reasons I call them back each year. My one complaint this year is that I had them out to treat an active any problem and their treatments did the trick. About a month later, we started to have some new ones show up in the kitchen. They sent someone out and charged $75 for the follow-up visit that lasted all of about 15 minutes. That seemed a bit excessive for such a short follow-up treatment. read more

These guys are the greatest! They respond quickly and do a great job. Eric called me to tell he could come early. He was thorough and efficient. read more

I called these guys for a mouse problem in my apartment. They came out the next day and treated my home, and a week later I haven't seen anything since. Very happy with the service. read more

The Best for any type of Bug or Animal problem or any small repair. I have had multiple residential properties and buildings and have used them for Ants, Mice, Carpenter Bees, Squirrel damage, and a Racoon that didn't want to leave. They have been on-time and attentive and I have never had the same problem with the same property twice. Do yourself a favor and call these guys! read more

When I thought my holidays during Thanksgiving were ruined, Eric, Josh and Chris came to the rescue and took care of everything for me and my family. I think I called Chris millions of times and every time I had a question, even if it was minor, he was always so willing to answer and explain the process, his tips were so helpful and it gave me a peace of mind. Eric built a positive, friendly and professional rapport with my mom who speaks Spanish that she asked me to request him for our follow up treatment. He was so thorough in our follow up treatment that I know these bugs got what they deserve. Thank you Eric for your professionalism. My sister's friend recommended them and that is how I found and now trust them for future issues. If you want a place that is reasonably priced, knowledgeable and professional, I highly recommend them. Thanks so much for making sure that my bug issues were resolved and giving me a peace of mind = priceless! read more

Found this company through Yelp. They responded by phone in an hour and explained what the problem might be. Technician came by the following day and confirmed the pest problem - drain flies - in about 10 minutes. He then proceeded to treat the areas involved, explaining what he was doing throughout the time. Very professional job! read more

Stay away from this company. I called them to help me with a rodent problem I had in my kitchen. They arrived late and once they were there they simply layed down six rat traps with no bait. They did not spend more than 10 minutes at my location. Once they layed down the traps they charged me 150 dollars and went on there way. They provided no education on what else could be done. I could have bought these traps for less then 10 dollars and saved my self a lot of money. I feel they took advantage of someone who was shaken up due to encountering this type of problem. Please be aware. read more

I would not recommend this company for bed bugs. Their method is "spray and come again another day" which is not a terribly efficient way to handle the problem. Bed bug eradication is as much about the behavior and actions of the resident as it is about putting some chemicals down, and I got very little guidance from them. They decided to treat my box spring without informing me that there was a tear in the encasement so meanwhile I'm still getting eaten alive every night by the bugs living in my box spring and in my bed frame which they didn't do a very thorough job with. Turns out I didn't have to be miserable and there are companies that are much more efficient. You get what you pay for. read more

Eric was extremely thorough and friendly, spent more time with us than expected while trying to find any issues in our house. I would highly recommend them. read more

Very polite and respectful both the person I spoke with over the phone and the person that came out for treatment. Informative and reasonable prices. My over all experience was good. They also gave me a helpful prep sheet that I can give to my tenant as to what to expect and how to prep the unit before treatment. read more

Erik did a great job with my place! He was courteous and took the time to explain things to me and thoroughly went through my condo to help me get rid of my spider and centipede (ew) problem. Glad I went with them! read more

I have now lost a second days pay waiting for them to show up. I've been bitten by spiders and mosquitoes for the last 4 months. I finally had to take care of it myself. I live in an apartment complex, which is being charged for work this company is not doing & I am not at all comfortable with these fools being given the keys to my apartment. read more

I've had advanced maintenance solutions to my home several times. They were professional and on time. Did great work. Highly recommended!

I called to schedule an appointment and they were able to come the same afternoon. The technician Erik was extremely helpful. He explained the different causes of rodents and showed me how to eliminate them. I would definitely recommend him! read more

My property management company has sent this company to my unit several times and they are all super friendly, knowledgeable, efficient, and really put my mind at ease when it came to a pest problem in my apartment. I would definitely recommend them to anyone! read more

Erik is the best! Very friendly and listened to my concerns.

So thankful for Erik and this company for coming out to my apartment and getting rid of the bed bugs! They were so fast, efficient and easy to work with. So thankful for their help! read more

The guy from Advanced Maint and Pest Solutions threw some bait down (without even unwrapping the bait package) and put down some snap traps. The rats in my home were not taking the bait or getting trapped. I called my contractor (Corey Baker, office #: 708-825-0882) who also runs a pest control company. He came by and sealed any possible holes to the outdoors with a spray foam and many interior holes (focusing on my utility room in the basement) and also put down a different kind of bait that was unwrapped from the package. After a week, there are no sign of anymore rats. Advanced Maintenance was a waste of my $175. read more

We had something big, black and crunchy sounding coming out of our daughter's vent. One call to pest control and they were here in a hour, even at the late hour. Extremely professional and polite. They got rid of the June bug issue and sprayed to make sure his friends didn't return. Would recommend Pest Control Chicago to all. read more

VERY SATISFIED customer. We called and spoke to Chris who instantly swayed me to hire these guys. Much more knowledgeable than other companies I spoke with. David came out and spent so much time explaining everything for our mice problem. He found the entry points, was so nice to our dog, and laid bait stations. VERY satisfied with his service and highly recommend this company!! read more

I called this company in a pinch today when I was freaking out about the possibility of bed bugs. Within a few hours Eric showed up to do a inspection. He was helpful in explaining the signs of bed bugs and the risks that I may have due to my line of work. He was personable and professional, which really put my worries at ease. Thanks so much! read more