The service was very professional and handled perfectly. The value was very reasonable and I was very satisfied with the work done. Everything was explained in detail and my concerns and fears were settled. I would highly recommend them to any one needing this help!!!! Thank you for all your help noone wants to deal with this but you made it very easy to go through!!! read more

Their communication was good, and actually showed up, even letting us know when they would be late. Price was reasonable. Happy with the experience thus far. read more

5 stars without question for Andryall and his team! We had a birds nest right outside of our second floor window that was bringing in what I thought were bird mites. I called several different Pest Control companies that quoted me between $500-$1500 to get rid of both. Luckily Andryall was there to save the day. He came out within 48hrs, removed both the birds and the bugs all for almost 1/2 the price. He was kind courteous and professional...highly recommended! read more

Are prompt, thorough and professional. Results are always good. Talked with other companies and they were only concerned with how much they could charge. read more

Did a great job with tenants' spider complaints. Super professional & great price. Highly recommended!

I had a very pungent foul odor coming from a closet. I called a number of pest control companies, thinking it was a dead animal behind a wall. Andrayll was exceptionally professional, helpful, and kind. He responded to my message within minutes. He diagnosed the problem through the phone by asking me a series of questions that no other pest control company took the time to ask. He then came to inspect the closet, as well as the whole perimeter of my property. He identified the issue within minutes (it was not a dead animal), advised me on how to fix it, and then proceeded to seal the hole he found where rodents could come through. Highly recommend hiring Total Pest Control. Andrayll was very knowledgeable. read more

Have been using Andrayll services for almost 8 years. Reasonable prices and good results and service. Moving in to my home there was a infestation of roaches and with his services they were gone! I recommend this business. read more

I started using Total Pest Control last year for a rental property and Smith has been great! He explained everything that we needed to know about an infestation that was in our building and he has taken care of it for us, beyond our expectation. The service is fantastic, the knowledge he has is just beyond anything I could have expected and the way he was able to explain everything and answer all our questions in a way we could understand was very much appreciated. Highly recommend. read more

I have had excellent service from Total Pest Control for years. I highly recommend this company. Andrayall keeps me updated on his work and is very knowledgeable about all types of pest problems. read more

Andryall is one of the best and a true professional. He's great at identifying the root sources of issues, being communicative, and is incredibly knowledgeable. He's even offered preventable tips on keeping your building / roof protected from a fellow "neighbor". I always feel like I'm getting a solid answer. His service is reasonably priced and always fair. read more

Total Pest Control offers professional service and advice to maintain all types of pest that may invade your space .

I'm so grateful my neighbor referred me to Total Pest Control. We had an ongoing raccoon problem with four separate raccoon families invading our garage attic. After spending thousands of dollars with no lasting results, they just kept coming back. Total Pest Control was the only company that finally solved the problem--for good. Andrayll, the owner, personally took control of the situation and came up with a permanent solution. He checked the traps daily, repaired the damage the raccoons caused, and installed preventative deterrent materials to stop future invasions. The level of care, professionalism, and follow-through was outstanding. My family is extremely happy with the results, and I can confidently say this company deserves five stars. Thank you, Total Pest Control! read more

Extremely helpful and courteous. Very informative. Will keep the information on hand for reference.

Hired them to address a bee hive that had moved in to a crack in the concrete in my home. They were quick, responsive, and very easy to work with. read more

I've used this service and particularly Andrayll Smith for many years and can't be happier. He comes 4x a year and has eliminated all pests including mice rats and moths. I recommend highly. read more

Andreall is an absolute professional! If I could give Andreall more than 5 stars, I would! He is hands-down the BEST exterminator I've ever worked with. What sets him apart is not only how quickly he responds (he showed up the very same day I called!) but also the fact that he uses safe, organic treatments that actually work. He treated our home for rats and flies, and the results were incredible--we didn't need another visit for over FIVE years. I've tried other exterminators in the past, and none of them have ever come close to keeping pests away for that long. Andreall is professional, knowledgeable, and genuinely cares about solving the problem the right way. If you're tired of constant callbacks and short-term fixes, do yourself a favor and call him. He's truly amazing at what he does And he does it at a very fair price! read more

Mr Smith is a professional that gets the job done! We use his services 2x a year for preventative purposes for years and remain pest and bug free. Highly recommend. read more

I found Mr. Andrayll Smith, of TOTAL PEST CONTROL, to be punctual and very knowledgeable, when accessing the problem I had in my home. He pointed out to me where the problem was coming from. He then proceeded to annihilate them all, with a follow up treatment later. I was very comfortable with the proposed cost of this service. His professionalism and efficiency, is a PLUS..."Mr. Smith always provides service with a smile." read more

Very professional and great customer service. I use them for work and home. Andrayll is very knowledgeable and gives great advice and suggestions. read more

I have used Total Pest Control for many years and they do an excellent job. Their service is prompt, efficient, and reliable and good value. read more

Great local family owned small business. Highly recommended! Andrayll goes above and beyond to solve your problem. read more

Total Pest Control was a referral from my neighbor. I'm so glad I called. Andrayll is professional and knows his stuff.

SQUIRRELS MOVED In!!!! Mr. Smith assessed issues, removed squirrels and nest, repaired all damage with professional, knowledgeable expertise. Count on Total Pest Control, Andrayll and crew to handle all pest problems and give you peace of mind at a reasonable cost. Liza North side Chicago read more

Total Pest Control is a great company. I have use this company for many years and have been very satisfied. You cannot find a better company that will leave your home bug free. Excellent. read more

Andrea did a great job, very detailed oriented. Explained well on how he will do the treatment then follow up after 2 weeks to make sure we are bed bugs free. Excellent and very responsible on his job. read more

He was late 2nd times on his follow up and quoted a price for a job that he later changed to a higher price. Other than that he was good at completing his work. read more

Mr. Smith was really great. Super knowledgeable, calm, understanding, and proactive. Super recommended!

I'm really mad that this review only goes to 5 stars. Mr Smith is a man of integrity and as professional as they come. Shows up on the scene assess the situation and springs into action. I have used him for rodent issues at my rental property and home. When I say he goes through the inspection with a fine tooth comb that is no exaggeration. I come away from the visit at ease because the game plan is concise and there are no shortcuts taken. Don't waste your time calling the other big box companies. You will just end up with a bunch of traps not set correctly that you could've spent $10 from Walmart and gotten the same result. Total Pest Control will remain the only company that me and my friends and family deal with. Thanks again Mr Smith Blessings read more

I had a nest of yellowjackets in the roof over my porch. Normally I'd have left them alone since they're great predators, but they were much too close to my windows and those of my tenant, and I didn't like to take the chance. (My tenant agreed with me, btw, just so you know I'm not a crappy landlord. LOL) I put out a LOT of requests for quotes and information and got back some serious hard sells and ridiculous quotes, particularly from the big-name companies. We're talking hundreds of dollars for a single visit plus just under $100 a pop for follow-ups. Of the smaller companies, the most responsive was Total Pest Control. Andrayll Smith was professional, informative, and direct about what he would do, what it would cost, and that his work was guaranteed through the end of the year, which means that follow-ups, should they be needed, would be covered in the (very reasonable) quote through the 31st of December. After tossing out the quotes from the big guys, all of whom demanded I sign long-term contracts, and eliminating the little guys who never bothered to respond, or gave me hard-sells or huge quotes, I went with Total Pest Control, and I will tell you honestly, I'm glad I did. Andrayll came out when he said he would. He treated the nest quickly and efficiently, and actually did a free inspection and treatment on the rest of the porch roof free of charge. A week later when I was still seeing some activity I phoned him and expressed my concerns and he explained that there would be wasps hatching out for a while and that was normal, but the treatment should take care of them. However, he said, he'd be happy to come back out and retreat just to make sure everything was covered. Again, he was there when he said he'd be there, he treated it quickly, let me know what he'd done, and never asked for another dime. And within three days all activity had stopped. Given the price and the professionalism I encountered, I would never hesitate to phone Total Pest Control for any pest problems I might have in the future. ETA July 2017: More wasps in a different spot. Called Andrayall who came out, found the problem and fixed it, as I knew he would. His prices haven't gone up, still no contract or hard-sell. He's fantastically knowledgeable, courteous and kind. On the strength of my dealings with him, I recommended him to my former alderman, now friend, (who has done me so many good turns I felt I owed him one) without a moment's hesitation. Again, five stars, and a load of gratitude.hjh read more

I have a great experience in removing a mouse from my apartment and removing bedbugs fro my room. I would highly recommend Total Pest Control Company for any Pest issue. read more

Called to have a squirrel removed from my addition crawl space. Came at the time promised, Mr Smith the owner immediately identified the entry point and what had too be done to trap the squirrel. Mr Smith also inspected the perimeter of my home to ensure there were no other entry points. He followed up in two days as promised to see if an animal was caught, not seeing one added a third trap which did the trick. Sealed hole and painted to match color of siding, left area neat. Pleased with the cost, would recommend and/ or use again. read more

Very happy with Mr Smith & his service. Had a bad mouse problem. Mr Smith gave some good advice especially since we have a dog. He proceeded with the baiting & wow I haven't heard any mice. I highly recommend Total Pest Control. Worth every penny! read more

I have always used Yelp to find anything and everything and have never been failed until now. After reading reviews I decided to hire Total Pest Control as we are having a mice issue in our town home. Andryll showed up and just went off of what I reported and determined he thinks we only have one mouse and did not look around for droppings behind furniture, under appliances or even step foot on the top two floors of our house to assess how bad our problem was. I have never had a mouse problem, I didn't know the signs of what to look for for multiple mice. That's why I decided to pay big money to hire a professional! All he put out was bait, no traps so I went out and bought our own traps. Why wouldn't we be as aggressive as possible in getting rid of this problem fast? It was very evident he wanted to be in and out as quickly as possible. If it weren't for me hounding him with questions (such as should I put up the dog food and get rid of the fruit bowl) about what we need to do to resolve this he would have offered no information. Fast forward two weeks of living with this and him coming back for the reassement, again he does not look around at all and just says based off our report we have an "infestation". Well if you would have done a thorough check the first time and been more aggressive with treatment we could have avoided this. He determined based off his bait station placed in our family room that hadn't been touched that there has been no activity in that room so he took the bait station out of the room. After he left we did a thorough search of that room and found droppings all under the couch right next to his bait station that is now gone. After wrongfully assessing the situation the initial time, he had the nerve to tell us it would be $60 to come out again. The problem is now totally out of control and we will be running from using or recommending Total Pest Control ever again as much as we are running from these mice. Terrible terrible experience. Stay away!! read more

This company is a definite 5 star! When we first moved into our new home in 2012, we discovered there was mice poop in almost every room! We even heard them in our kitchen wall!!! We were referred to Total Pest Control, and gave them a call.. They came in and we NEVER had any other sign of mice again! Definitely worth staying on schedule to prevent any recurrences, and of course prevent other pests!! read more

My family has known Andrell at Total Pest Control-Chicago for many years. He has provided services at our personal residences, multi-family apartment buildings and single-family rentals located across the Chicagoland area. Andrell is extremely knowledgeable and is quickly able to assess the problem. The solutions he has provided for a variety of different infestations have always been effective, and his prices have been very reasonable. In addition, Andrell is somebody with much honesty and integrity. We have sent him to our properties and trust him to correctly complete the work. Total Pest Control-Chicago is a company I recommend without reservation for any pest-control need. read more

I love this company. I initially contacted them because of an ant problem in the kitchen and bathroom. Happens every year and this year I was determined not to mess with the store-bought products that do nothing. After doing some comparison shopping online I went with them because frankly I suddenly felt the other companies were rip offs by comparison. And what I mean by that specifically is the followups Andrayll Smith offers that are rolled up in the cost, while others charge piecemeal. After coming to my home the first time and applying the spray inside and out, he called a week later and came back for a second spraying as part of the cost. Along the way I got a great education about ants and how they operate. When Mr. Smith was outside spraying the second time he noticed burrows in our yard--yikes! Rats! We had been in denial about what those holes were. He didn't hard sell, and in fact we waited until the problem worsened to take action. (People, do not feed the birds. As sad as that is, just don't. Even the shelled seeds will get the rats congregating and brazen.) Again, Mr. Smith spent a goodly amount of his time explaining what was going on, what he would do, and how he would follow through. And he has. He's been back twice already and promised to get back in a month. (With the seeds gone, the problem is much better already.) He's a pleasure to work with in all ways you want a professional to be: Informed, on time, thoughtful, fair, and with a very friendly disposition. I can't imagine ever trusting anyone else when I have this type of inevitable need. And I won't. read more

Total Pest Control has helped us remediate a bug infestation and has been terrific! Based on quality and price I'd give a 5 Star alone, but this firm deserves an extra star as they take the time to understand and educate. Would recommend highly! read more

Total Pest Control (TPC) are very professional, effective, accommodating, and pleasant to work with. I would highly recommend them if you have a roach or insect problem in your home or building. I understand they also deal with rodent and other pest problems. They show up when they say they will and provide a brief report describing what they did that day at the end of the visit. Prior to hiring them, I did some research and contacted several other Exterminator firms and TPC was competitive (price-wise) and I felt they could provide me with the service I needed so I chose them. TPC has met my expectations and I have been pleased with the results. I have used TPC to successfully eradicate a pretty serious roach problem in three separate 3-flat buildings in Chicago over the last 2 years (2011-2013). My tenants noticed the difference soon after TPC's 1st visit and they could see a noticeable improvement after every subsequent monthly visit. Note that it takes several months and visits, by the exterminator, to eliminate a roach problem for good. read more

Total Pest Control resolved our infestation problem with just two treatments. We hired TPC after working with previous exterminators over the past two years with no results. TPC has been the most professional and knowledgeable extermination service I've encountered. I have referred others to TPC and I will use this company in the future for any future pest control needs. Thank you, TPC! read more

After returning home from vacation the last week of July, while working outside, spotted several bees and after inspecting closely, noticed a hole where bees were entering at the corner of my house under the siding. Had tried using some spray from the store which I thought worked but about a week later, they were back and I decided it was time to call in Total Pest Control. Andryll answered when I called around 6 PM on a Wednesday and I explained the situation. He let me know he was all booked up and could come on either Friday or Saturday. Friday came and by late afternoon, I gave him a call just to make sure he hadn't forgotten about me and he said he didn't and said he would be out the next day and we text me later in the evening to give me an approximate time and sure enough I got a text. I then got a text the next morning giving me a better time and even got a text with a better time and then even one more when he was running a few minutes late. Once he got there, he and his assistant looked things over and even came inside to assess the situation and then he told me exactly what he would do and how much it would be which was around where I thought so I said to go ahead. Within 30 minutes, he had sprayed to bring them out and then fogged them inside and let me know to avoid the area for 24 hours and I should see the activity pretty much clear and be totally gone in a week but if I still am seeing them to give him a call. It's now been about 5 hours and I haven't seen any more bees around the area read more