This office is so accommodating! They are kind, professional and efficient!…read moreAnd did I say knowledgeable? YES...that too!

Eric is kind and helpful when dealing with aging family members who don't want to accept that they…read moreneed hearing aids. He has a ton of options to choose from and will help you select what is best for your needs.

Karin D the hearing aid dispenser is wonderful, she is always there to help with my sons hearing…read moreaids. We followed her from where she used to work. Don't hesitate to use Costco, they really are wonderful & you can't beat the price for the same hearing aids that you would OVERPAY for at a hearing center! Don't ever overpay, use Costco!

Brought my 90 year old mom here for hearing aids. I highly recommend Costco hearing aids in…read morefairfield. I would give them more than five stars if I could! Johan and Mike were both very professional and kind. They always answer the phone, have timely appointments, and treated my mom very well. She is happy with her custom hearing aids. So refreshing to deal with them compared to what we have in the past. Thanks for a great experience, Mike and Johan..... You guys are the best!

They were very nice and there was no wait to be seen. They were thorough with explanation of test…read moreand results. I would highly recommend their services to anyone!

These people know their stuff. They've taken care of me for maybe five years now, and I get the…read moreabsolute best service. I trust them. 100% happy.

I want to be charitable in writing this review. I believe that Jennifer and Deanna at Bay Area…read moreHearing Services (BAHS) did their absolute best to provide a good service experience, but unfortunately they failed at doing so. They were friendly and tried to be accommodating, but my experience there was ultimately very disappointing. Prior to coming to BAHS, I had worn a pair of Signia Silk 7x CIC ("completely in canal" = virtually invisible) hearing aids for five years, which were provided to me by an excellent local provider. I was very happy with them, but they were now old and rather obsolete. Unfortunately, my health insurer now requires that patients work through a hearing reseller called Amplifon rather than directly with hearing aid providers, and my previous provider does not work with Amplifon. Amplifon therefore referred me to Bay Area Hearing Services. Here are the reasons for my disappointment: 1. Although it had been over half a year since my last audiogram, Deanna declined to perform a new audiogram prior to fitting me with hearing aids, because "your previous audiogram is probably good enough" (!) This means that even though they were offering me new hearing aids made by a different manufacturer, serviced by a different provider, and with a completely different hardware profile from my previous aids, they did not intend to test my hearing at all in order to fit them. 2. Although BAHS is in the Amplifon network, BAHS staff are not proficient in Amplifon's processes and procedures. Jennifer did not know how to use Amplifon's software interface at all, and Deanna had a considerable amount of difficulty navigating it. 3. Most disappointing by far is the fact that the hearings I was ultimately sold turned out not to feature ANY of the features or benefits that Deanna had promised when she was offering them to me. NOT ONE. I had stated from the outset that I was only interested in CIC hearing aids. I did not want a device that was visible from the outside. Deanna had recommended the Nexia 9 hearing aid, manufactured by a company called ReSound. She spent several minutes presenting a demo of the Nexia phone app, highlighting features like bluetooth, wireless operation, volume and balance control, telehealth remote adjustment and customizable hearing programs. BAHS did not have demo hearing aids on hand to demonstrate these features, but Deanna assured me that the hearing aids she was selling me would include all of them. Delighted with the demo, I proceeded to have wax casts made of my ears and paid for the hearing aids. Deanna gave me a brochure detailing the features of my new hearing aids, and sent me on my way. Shockingly, Deanna phoned me back about half an hour later (while I was in the car driving home) to admit that in fact, the hearing aids she had sold me had NONE of the features she had demoed and promised. NOT A SINGLE ONE. They were not wireless, did not have bluetooth, did not work with an app, and had only pre-defined programs that could not be customized. They did not feature a volume control or balance control. They did not support telehealth remote adjustment. The programs could only be changed by removing each hearing aid from the ear and pressing a button on it, then doing the same in the opposite ear. THE BROCHURE SHE HAD GIVEN ME WAS FOR A COMPLETELY DIFFERENT MODEL OF HEARING AID (and was also outdated, it turns out). Even this information was relayed to me in an inaccurate and piecemeal fashion, and it was only after a follow-up call the next day that Deanna clarified for me the inaccuracies she had conveyed in the previous call. 4. When it became clear that this was what a less charitable customer might call a bait-and-switch, I asked the phone receptionist to cancel my order and refund the money to my credit card. (It was now Friday afternoon.) Unfortunately, the receptionist told me there was no one in the office who knew how to cancel an Amplifon order or process a card refund, and that there would not be until Monday or Tuesday. I ultimately had no choice but to phone Amplifon's corporate office in Minneapolis and process the refund through them -- a process which took about an hour and required my speaking with three separate individuals. Had I not succeeded in doing this, I would have had to file a claim with my credit card issuer. I can see that there are many very positive reviews for BAHS here, and I believe all of the reviewers when they say they had an excellent experience there. I'm confident that most of BAHS's customers do not come through Amplifon and do not specifically request a CIC hearing aid, which may be why they may not experience the frustrations that I did.

I can't express how amazing Deanna really is!! She truly an angel!! My mom has Alzheimer's/…read moreDementia and is not able to go in but let me tell you she goes above and beyond and is always willing to help us. Without her my mom would not be able to hear. I would definitely recommend her to everyone!! Not to mention her staff is always so welcoming. They're all awesome!!!

I had a very disappointing experience at Kenny Family Chiropractic. I believe I was seen by Dr…read more Malia Kenny. While she was polite, that's unfortunately the only positive thing I can say. She was simultaneously treating three patients at the same time, which immediately made me uncomfortable. It felt like I was part of an assembly line rather than an actual patient receiving care. I kept wondering whether I should wait my turn to be focused on--or if anyone was actually focused at all. The "treatment" consisted of about 2 minutes with a laser and 7 minutes of shock therapy, followed by a very brief and surface-level conversation about why I was there. There was zero effort to get to know me, my concerns, my history, or my goals. No questions, no engagement, no real assessment. My copay was $5, and honestly, the level of care reflected exactly that. It felt cheap, rushed, and impersonal--like minimal effort for minimal cost. I left feeling unimportant, rushed, and unheard. The whole place felt like a drive-thru chiropractic service--get them in, plug them into a machine, get them out. If you're looking for personalized care, attention, or a provider who actually takes the time to focus on you, this is not the place. Do not recommend.

They are a family of chiros and every time a person walks in the room they say "hi I'm Dr. Kenny."…read moreThe problem is that I'm often on my stomach waiting to get adjusted and I don't know which Dr. Kenny it is. Four or five different people quickly slip in and out of my exam room to touch me/ provide services during each 10 minute appointment. Needless to say, it is a revolving door of strangers. I don't know if any of them have read my chart or know my body's needs. I don't know any of them well enough to know who to ask for. I learned that each provider who touches some part of my service during the appointment can charge insurance for more services. That's the only reason I can think of why they would provide such unprofessional, impersonal, and awkward service. I tried to stay with them for three or four appointments because they take my insurance. Ultimately, I decided it wasn't worth the potential harm to my body to continue being seen.

This is the best place to go if you are having hearing problems. they are super professional and…read morehelpful. They take the time to explain and re explain everything you need and answer all your questions. they provide solid advice and are always available if you need them. you won't get this kind of service from Costco! if you need hearing aids or someone to discuss your current situation with go see them!

No stars for sure!!they don't even deserve the 1 star but unfortunately you have to rate something…read moreto review...Very rude services which turned into tax lectures....I'll let you decide...We all know the system is broken and can't get the help when needed sometimes. Hearing aids are very expensive and are most likely not covered through most insurance. I have Hearing loss and obviously need Hearing aids. I haven't been able to dish the money out for new ones, so I have a pair of Hearing aids that were given to me by my father. He's 83 yrs old,veteran. Had this pair of Hearing aids that were sitting around for a year and not being used, issued to my father from the V.A. I was told over the phone it was no problem to bring them in and help me get them fixed so I could use them for myself. Im sure I am not the only person that has ever inherited Hearing aids from their veteran family members.....so waited 2 weeks for a appointment, when I arrived it was typical, polite at the desk, first time paper work etc....then the so called professional specialist that loves to help people...really didn't want to help me at all. Instead wanted to lecture me about taxes?? Really??starting saying that I basically shouldn't have these Hearing aids and they are the V.A.s property? Then starts to tell me she pays taxes and the Hearing aids should have been returned by my father if he wasn't using them. Really and that was going to help your tax break??? A pair of Hearing aids?? First of all we all pay taxes and my father definitely paid a tax for his service one way or another. The real issue was that someone like myself, randomly pick this place based off good reviews so I could walk in and get the help needed regardless of the story behind the Hearing aids or how I have them. I had a pair fixed before for me somewhere else, those were VA issued as well, no problems. Then there was lots of excuses why she couldn't fix them and different prices all over the map..so I'm sure they will help you possibly..but don't forget your taxes !! What a joke!! Don't waste you time or money into this organization. I went to ADVANCED INSTRUMENTS hearing aid services in vallejo. They were extremely nice, helped me for very reasonable price, fixed my hearing aids regardless from how I received them and most importantly they didn't pull that TRUMP CARD!!.......so you decide

I am a Kaiser member where testing found I could benefit from Hearing Aids. The audiologist…read moreinformed me of Kenwood Hearing Center in El Cerrito as a service recommended to her by Kaiser Patients. Turned out two friends are Kenwood Patients for the past decade and the other for 5 years. Especially satisfied. My work has been with Inessa Rubinshteyn over the past few months. From "test drives" thru selection of Phonak and now making adjustments to my particular needs. Her manner is calm, patient and empathic. I know I am understood by her and she joins me in my celebration of learning to hear in a new way. I asked for a brief appointment for a slight adjustment and her team mate jumped in to help out. I highly recommend Inessa.

Been here for 3 treatments & so far, I am getting the best service. Chat has been well versed on my…read moreneeds & uses the best products & technology. The best in the area.... am a fan!

Chat and Mike both have treated me well. They are professionals and provide excellent service…read more They are honest and trustworthy.