The Fairfield location is absolutely TOP NOTCH! The office and staff is inviting and professional…read morewhile being very friendly. Their work is always thorough, and they seem to go that extra step to make you feel like you matter more than just a customer. I highly recommend them!

We had such a great experience with Kenwood! A visiting family member needed help with their…read morehearing aids, and I wanted to find a solution ASAP. I called, and they fit us in this afternoon. When we arrived, we received a friendly welcome. They listened well, took the devices, and had them fixed in about 10 minutes. They also shared that the devices were still under warranty for another two years, which my family member didn't even know. The service fee is reasonable, and I sincerely appreciate the kind, efficient service we received. I wouldn't hesitate to refer others to this business. Thank you so much for your help! You have no idea the impact you delivered today. I'm so grateful to have found you.

This is the best place to go if you are having hearing problems. they are super professional and…read morehelpful. They take the time to explain and re explain everything you need and answer all your questions. they provide solid advice and are always available if you need them. you won't get this kind of service from Costco! if you need hearing aids or someone to discuss your current situation with go see them!

They were very nice and there was no wait to be seen. They were thorough with explanation of test…read moreand results. I would highly recommend their services to anyone!

These people know their stuff. They've taken care of me for maybe five years now, and I get the…read moreabsolute best service. I trust them. 100% happy.

Brought my 90 year old mom here for hearing aids. I highly recommend Costco hearing aids in…read morefairfield. I would give them more than five stars if I could! Johan and Mike were both very professional and kind. They always answer the phone, have timely appointments, and treated my mom very well. She is happy with her custom hearing aids. So refreshing to deal with them compared to what we have in the past. Thanks for a great experience, Mike and Johan..... You guys are the best!

Karin D the hearing aid dispenser is wonderful, she is always there to help with my sons hearing…read moreaids. We followed her from where she used to work. Don't hesitate to use Costco, they really are wonderful & you can't beat the price for the same hearing aids that you would OVERPAY for at a hearing center! Don't ever overpay, use Costco!

Betty and Corrine are fabulous! Very professional and courteous and always helpful!…read moreWhile I am a 2 year hearing aid wearer they treat me kindly. If I need supplies they are prompt to make it happen. I have never had issues with billing which is so very appreciative. I would not change my doctor office one bit. Eric is thorough and ensures my aids are in tip top shape.

Eric is kind and helpful when dealing with aging family members who don't want to accept that they…read moreneed hearing aids. He has a ton of options to choose from and will help you select what is best for your needs.

These people continually send dozens and dozens of mailings to our homes and when we tell them to…read morestop, they refuse to do so. Everyone in our household has perfect hearing; they apparently do not because they REFUSE to listen to us. We contacted the Better Business Bureau and they are NOT members. How can we get them to stop? We have asked to be removed from their mailing lists 8 times over the last 2 years. Eight times! Maybe we need to get the bagpipes in front of their store? ARE THEY HARD OF HEARING?

The staff here is so helpful, caring and nice. Set my mind at ease. Would definitely recommend.read more

This is an excellent place to explore and make final decisions about selecting hearing aids. The…read morestaff is helpful and thorough in their explanations about hearing and hearing loss. If your appointment is for a fitting you get an in-person hearing test and hearing aids adjusted to the various aspects of your hearing loss. Explanations are plentiful and you will not be rushed. Jim Purtill the expert in this office was terrific.

Took my grandmother here today and had a great experience with Laura…read more First, I like the fact that they had patients wait to come into their office until the time of their appointment, due to COVID-19. Laura began with doing a hearing aid test and diagnosed my grandmother's hearing. Then she showed us her test results. She went over a couple of options, measured her ear size, and let my grandmother try on a hearing aid. My grandmother was impressed with it and Laura did some tests with her hearing aid on. It was interesting to see that she was able to put the prescription on hearing aids right there, took like 2 seconds. The things that I really liked about my experience is Laura's knowledge, she continued to sanitize her hands after touching different objects, and she was able to get everything done in an hour. I would definitely recommend Laura to anyone!

Stepped in on the off chance they could get my hearing aid back together before returning to the…read moreUK. so friendly, super helpful - all sorted gratis. Thank you Amanda and Geoffrey!

Jessica is wonderful! She was able to see my Dad in Memory Care so that made things easy on me…read moresince he is in a wheelchair. We discussed all options and she made great suggestions based on what I explained prior hearing aid issues had. Also, the office manager is so helpful as well, her name is Amanda! Highly recommend for your hearing aid needs 100%! Total kindness , patience and understanding. Thank You!!