I had an appointment yesterday, and again I was treated with the most respect, a good office can…read moregive. Pleasant staff, cleanliness everywhere. Physician Michele, treated me with good news! I feel special when I am with her! She always seems concerned, of my pain level, the causes, etc! I will be getting my pain injection, soon! For my neck and back. I, also was greeted by physician Jessica, whom I've seen as well! Was so nice to see it in her eyes, how much they care!! This is my go to, for my medical care, help, for managing my pain. Napa Pain Institute, Is, by far the best. Thank you, Dr. Eric Grigsby for providing the best Physicians and staff, available!!!

I recently started seeing Dr. Grigsby as well as Dr. Goza, and they have both been incredible. I…read morewas with a pain management clinic in Oakland for many, many years, and they could never compare to the level of care I'm receiving now. For the first time, I truly feel heard and seen at Napa Pain Institute. With my previous pain management, I constantly had to argue just to get proper dosing for my medications. I suffer from a severe sciatic pinched nerve, multiple bulged discs, and issues with both knees -- one of which needs a replacement. From day one, Dr. Grigsby offered real solutions, including a spine stimulator, to help manage the pain that never fully goes away. Even medicated, I'm usually at a 5 or 6 out of 10, and before coming here, I lived at a 10 every day.They were finally able to medicate me appropriately, and they're still working on adjusting things to get me to a better place. I can't thank Napa Pain Institute enough. Every department has been great with me -- even medical records, who waited almost two months for my records without giving me any issues.I especially want to thank Dr. Grigsby and whoever in the office helped get me in sooner. Instead of waiting two months for my initial appointment, they got me in within about two weeks of my first call. I have no words -- you all have been amazing to me, and I plan on staying with your office as long as you'll have me.Thank you, T. Brandyteresa76@gmail.com

On Sunday I took my daughter into this clinic and I was so pleasantly satisfied by the way my…read moredaughter was cared for. I would like to say that Gina Knudsen provided such good care and guidance for us. She was very informative and caring and it was so obvious that she enjoyed her profession. I liked that she provided a hands on approach. When I called for some follow up questions the next day, she promptly replied in her very calming tone and provided more valuable insight into the risks of my daughters wrist injury. Thank you Gina! You were so wonderful as was the staff. I also appreciated the clean, state of the art environment with prompt service. Everyone in the clinic was so kind. ~ Michael

I am incredibly frustrated by the systemic scheduling errors and complete lack of communication at…read morethis facility. They managed to waste months of my time and ultimately left me without care due to their own internal blunders. First, their off-site call center gave me completely incorrect instructions to attend an "Intake" appointment with a different doctor just to establish care. I took time out of my day and physically showed up, only for the front desk staff to tell me "we don't do that" and cancel my appointment on the spot. To fix their mistake, they scheduled me with the doctor I actually wanted to see (Dr. Schoenrock). However, they forced me to wait months for this opening. Now, right before my appointment, they have canceled on me yet again. They refuse to take me on as a new patient because Dr. Schoenrock is leaving the practice. While I understand that doctors move, this clinic allowed me to wait for months following a massive administrative error on their part, only to drop me completely at the last second. They offered a random replacement doctor, but I refused because I waited specifically for the provider I chose. Turning away a patient after forcing a multi-month wait due to your own staff's initial mistake is unacceptable. Avoid this clinic if you want reliable scheduling and care.

Jacqueline Weisbein, MD and her entire staff are exceptional. Caring, thorough, and helpful. I have…read morereferred at least five patients following my spinal cord stimulator surgery. I appreciate the compassion and professionalism of this team of healers. After suffering with lower back pain, knee pain, and hip imbalances, I am so happy to have relief from these issues. Thank goodness I found the right team to help me. Judy M. Baker, Sonoma

Absolutely awful experience just trying to get an appointment with these guys, it felt a lot like…read moreeveryone taking my call could not care less about my injury or its healing process. Took 4 separate calls only to be finally told I need to go somewhere else to get a referral I already had. Didn't even step foot in the place and had an awful experience

Six months ago, Dr. David Simon (Simon Eyes on Beard Rd., Napa) removed the cataracts in both of my…read moreeyes. Prior to this surgery I had suffered years of diminishing distance vision. Other ophthalmologists only offered prescriptions for stronger eyeglass lenses and only made passing remarks about early signs of cataract growth. The stronger eyeglasses offered no improvement in my distance vision. Eventually, I could no longer read street name signs while driving. In addition, I barely passed my DMV eye test (yes, even with my glasses!). Luckily, Dr. David Simon opened his office in Napa. After, a series of office visits, eye examinations, and listening to my accounts of diminishing distance vision, Dr. Simon scheduled my lens replacement surgery. Immediately, I knew I was in good hands because Dr. Simon offers thorough, comprehensive eye exams and eye tests using the latest optical equipment. He always maintains a hands-on approach in fulfilling his patient's needs. I'm still amazed at the improvement in my distance vision! By the way, please dismiss any anxiety you may have regarding pain during cataract surgery. Yes, you are awake during the surgery, BUT, in my both-eyes experience, there wasn't even a hint of discomfort. Thanks again, Dr. Simon, for giving me back my eyesight!

Dr Simon performed my cataract surgery, replacing my cloudy lenses with multifocal intraocular…read morelenses. I am over the moon with happiness! He is an excellent and caring provider, explaining all the options and giving his expert opinion. The measurements he obtained, not only for my significantly bad myopia (-13 diopters) and near vision, but also for my astigmatism, were perfect as I can now see all distances without contacts or glasses of any kind. After 61 years without being able to see without them, I am amazed and very happy. The surgeries proceeded exactly as he had explained they would, and I really appreciated being able to do them only one day apart so I had only the one week of recovery rather than two. I give him very high marks!!

Karin D the hearing aid dispenser is wonderful, she is always there to help with my sons hearing…read moreaids. We followed her from where she used to work. Don't hesitate to use Costco, they really are wonderful & you can't beat the price for the same hearing aids that you would OVERPAY for at a hearing center! Don't ever overpay, use Costco!

Brought my 90 year old mom here for hearing aids. I highly recommend Costco hearing aids in…read morefairfield. I would give them more than five stars if I could! Johan and Mike were both very professional and kind. They always answer the phone, have timely appointments, and treated my mom very well. She is happy with her custom hearing aids. So refreshing to deal with them compared to what we have in the past. Thanks for a great experience, Mike and Johan..... You guys are the best!

They were very nice and there was no wait to be seen. They were thorough with explanation of test…read moreand results. I would highly recommend their services to anyone!

These people know their stuff. They've taken care of me for maybe five years now, and I get the…read moreabsolute best service. I trust them. 100% happy.

This office is so accommodating! They are kind, professional and efficient!…read moreAnd did I say knowledgeable? YES...that too!

Eric is kind and helpful when dealing with aging family members who don't want to accept that they…read moreneed hearing aids. He has a ton of options to choose from and will help you select what is best for your needs.

Top notch office! The staff is excellent - you can really tell they love their job. This is so…read morerefreshing because it really changes the entire experience of the patient. My Optometrist was very attentive as well and made me feel welcomed and right at home. I want to specifically thank V for assisting me with picking out new prescription glasses and sunglasses! She was my best friend and helped me pick out the perfect pairs for my new look. You have a forever patient in me, thank you!

What a great experience! I have been going here for a few years now. I recently went in and picked…read moreout a new pair of glasses with my updated prescription. I brought in an outside pair and they were able to get me prescription lenses for those as well. Both of the women working that day were very helpful and made some great suggestions. I ended up buying a pair they suggested that I probably would not have chosen on my own or picked without reassurance I was making a good fashion choice as well. I would highly recommend The Eye Works in Napa and will be back next year when it's time to upgrade!