I had to reschedule my appt that I had for January and spoke directly with Liz Gomez at the east…read morePalmdale office on 47th Street east. She was very nice and very efficient and was able to help me with all my concerns I had about my appointment.

My husband's MRI order was sent over from his SCOI doctor 3 days ago. He called Renaissance 3 times…read moreto verify they have the order. He also had to repeat his name and date of birth 3 times each time he called. The office staff is so incompetent they could never find the order even though the fax was verified as sent. We eventually had to change MRI centers. Terrible experience.

What an amazing experience! We came in for gender determination…read more Check in was really quick, I completed a intake form that was very simple and once completed, we were called back to the ultrasound room. The room was VERY spacious, with a couch for my family and a chair next to me for my husband to sit comfortably while the scan was being done, the scan lasted about 20 minutes. Our tech, Esmeralda, was very patient and walked us through every thing we were looking at. Super awesome experience. We will absolutely be returning once baby gets bigger to do our 3D/4D scan!

2 time coming, best to come when you 28weeks and up and drink a ice coffee so that baby is awake …read more Nice staff and Beautiful pictures

Worst Dr ever.... dont even go there.. bad service bad dr…read more. Long wait Gave me wrong medicine To expensive

Stay away from this place. The P.A-Gulien is just an arrogant a-hole. All they care is about…read morebilling your insurance service is bad. We waited an hour and a half even though we where the only ones there and had an appointment. I'm forced to deal with this place because it's my grandmother's PCP but I will soon change that. If I could pay to give them negative stars I would gladly do that

What is the appointment for I sat a long time waiting with a appointment for X-ray people that came…read moreafter me went in B4 me. This ridiculous I usually come here but never again I'm looking at the techs looking through the paperwork where it says x-ray choosing which one they want to take except going in order. this place needs to do better

After waiting 3 months for an appointment, I got a cancellation TEXT at 5pm on the Friday before…read morethe Tuesday appointment, cancelling me! Their next available appointment offered is now FOUR MONTHS away! Poor service! Poor Customer Service! Never going back.

Great experience, very friendly staff, and very reasonable pricing for their packages. One of my…read moretwins did not want to show his face and they offered a rescan at an extremely reasonable price. I looked and compared other local 3D imaging places and Heavenly 3D offered the hyper realistic option which is what sold me. They have a decent sized room for your family to attend and view on a big screen tv. Staff were friendly, caring, and all had a positive energy that made the experience more peaceful. Highly recommend to anyone expecting.

Clean & timely matters service I had a beautiful moment with my fiancé & my family seen our son…read moresmiling so much on 3D ultrasound

The worst hospital in the world I would rather be checked out by six ward country then we checked…read moreout by his hospital. My son came into the ER with nothing wrong with him. I was there for another child who had a toothache. They developed some type of fungus disease in the ER with all these nasty sick people that they want you to sit next to even in the same chair that a person that had in either digging in a butt or in their nose or had the flu without cleaning the chairs, they never clean their chairs yet they want you to constantly sit down and wait for someone to come and see you it's atrocious. And a breeding ground for diseases. The name of the disease he caught was. Feet hand and mouth their bumps develop at the bottom of your feet palm your hands, and in your mouth you get a fever really bad and feel very sick for the first day after that you gotta deal with the rashes that last for two weeks, I never in my life heard of something like this until I had to take my son to our primary doctor to be checked out. They have no Health cautious a Ville environment inside of that ER. I advise if you can go to any other hospital do not go there cause you will catch hepatitis A through Z while trying to address whatever else you have came into the ER .

AWFUL EMPLOYEES left on hold 4 times over 8 minutes each time and then hung up on. Each pets gets…read moremore hateful and rude. This is awful Try somewhere else.... I kept notes on everything. CANCER IS SO HARD AND DEALING WITH THE RUDE AWFUL COMMENTS FROM ALL 4 employees is just what you get here.. RUN FAST

I always request to commencement for my imaging. The staff are very professional and polite. I…read morehardly ever have to wait to be seen. I highly recommend them.

This facility has proven to be highly unsatisfactory. Despite its designation as "Advanced…read moreImaging," it has not fulfilled its implied commitment to providing imaging services. My scheduled MRI appointment three weeks ago was abruptly canceled on the day of the procedure without any explanation, necessitating a rescheduling. The rescheduling process was exceptionally challenging, further complicated by inconsistencies between text and phone communications. I wouldn't recommend this place to my worse enemy... Horrible All Around!!! I would rate this place a Big Fat Zero!!!!

I cannot tell you how much Summit Urgent Care not only helped me, but seemed to truly care about my…read morehealth. They never made me seem like i was just another random walking in and it felt more like a general doctor office versus urgent care. I get the vibe most urgent care facilities want you in and out as quick as possible. This place made me feel like I was a human being. They listened to me, gave me a ton of feedback and truly tried to cover everything when trying to get me better. I had gotten really sick with that nasty whatever respiratory infection going around right before Christmas (oh I know, wonderful right?) fast forward to this past Wednesday Jan 14 when I went in. Mind you, I've already seen 2 other doctors and went to another urgent care prior to this. I'd already been on meds which didn't help. I hadn't been able to lay down to sleep in almost 2 weeks (I'd wake up coughing not able to breathe well). Long story short, I was super sick. I came in and was greeted by a wonderfully friendly staff. I'm sorry, I didn't get their names but they were wonderful. I was taken back (gosh I wanna say her name was Crystal? I'm sorry, I was still yucko and not remembering right) and immediately they got to work asking questions and truly listening. Some places make you feel rushed and cut you off. They listened to everything. I was given an xray, breathing treatment and a swab up my nose for testing. They also tried to offer a shot that would also help me, but I declined. They were super sweet about it though. Tried to persuade me but in a friendly way and when I still said no, they didn't make me feel bad about it. No judgment whatsoever. After my treatments I got some new meds and a plan. A special shout to Dr Michael Gales because he was one of the nicest doctors I've met in a while. I wish he were my regular doctor! You know how doctors offices say they'll call you back, they ACTUALLY CALLED ME BACK! Dr Gales called me with my xray results and even asked how I was doing after my treatments I had. Today, he called me again with my results for my nose swab. I genuinely felt like he cared I was getting better. Although I'm not all the way better, I was finally able to lay down to sleep. I'm telling you, it's the small things in life we take for granted. To literally everyone working at Summit Urgent Care, thank you so much. So very much for caring about me and trying to get me better. I wish I could write thank yous to every last one of you. I hope I don't need to see you guys frequently, but if I do at least I know I'll be getting the utmost support from a wonderful team. Would beyond recommend them to anyone out here. My only ding on them is I wish they weren't an urgent care and just a general doctor office. I'd go regularly! Thank you guys, thank you!

I took my grand daughter(12 yrs old ) there a couple of weeks ago, I didn't like the Dr. then…read morewasn't very professional asking me questions, I looked at the Dr and she she can answer your questions which was fine, so I need to get my knee looked at and saw the same dr don't like her then and didn't like her now very unprofessional I have something in my knee looks and feels like a gel bubble the dr looked from a distance didn't feel it and said you need to see a orthopedic dr, I can give you someone , I got up grab my purse and said nope I am good and walked out. I was so mad I called and spoke with the "office " manager and she wasn't any better it felt like she was just passing the buck! If you need to go to an urgent care skip this one ! The nurses in the front were great the nurse I saw who took my vital was great, it's the ones afterwards that were horrible! Negative 10

Avoid interacting with TYRA WELCH. ​ I visited this Kaiser…read morelocation for a flu shot during posted hours, only to find the desk closed. While the first two receptionists were rude and condescending, a third receptionist was incredibly helpful and sought out answers for the waiting patients. ​Unfortunately, the manager, Tyra Welch, was visibly upset that her staff member went out of her way to help us. I overheard Ms. Welch "talking crap" about the helpful employee to the rude receptionists right in front of patients. When I stepped in to defend the helpful staff member, Ms. Welch became unprofessional and dismissive. Most shockingly, when I asked for her name, she refused to provide it and deliberately hid her badge before calling security on me. ​Kaiser HR needs to provide Ms. Welch with serious leadership training. A manager should be the solution, not the person creating a hostile environment for both staff and patients.

Lancaster, CA I used…read moreto go to these places when I used to have a Kaiser Medical Insurance. I had been coming here for the Pharmacy, blood draw and flu shots. For all those times, my experiences and expectations were met. Employees were always friendly and helpful. They show care and compassion. Plenty of free parking spaces. Facilities are available and accessible for people with disabilities.

I had to go do fasting lab work this morning for 2 different appts I have next week and the lab…read moretech was Haydee who's helped me before. She is very professional and friendly and made me feel like a great and was efficient and even explained what all the different test tube were for since they were all different colors. She's a great asset to this office location.

Negative experience with Diana (technician) during my recent visit with my son. The doctor's lab…read moreorder was missing details, and while the technician contacted the doctor's office, she did not inform them that we were present and waiting. As a result, the office said they would review it later in the day, even though it was only around 10 AM. When I asked questions, the technician was rude, dismissive, and unwilling to take additional steps to help. Her attitude made the situation more frustrating and uncomfortable. Staff working directly with patients should demonstrate professionalism and patience, especially when issues are outside the patient's control.