I talked to several vendors and eventually I chose IZ Flooring…read more They did pretty good job and I'm very happy with them. I'd use them again if I have future needs

We had a terrific carpet buying and installation experience with IZ Flooring. We did our research…read morefirst and shopped a few different companies, but we ended up going with IZ Flooring due to their fabulous reviews and because of how quickly and professionally they responded. First, our rep Robert came to our house with tons of options and suggestions. He was able to give us a wide variety and help us select something that uniquely fit our style and budget. He was easy to get a hold of and responded quickly with any questions we had. When we came to the showroom, Robert dopped everything to lead us through the selection process. We could tell he was highly knowledgeable and much more intent on making us happy rather than upselling us on unnecessary products. When instillation day came our installers, Miguel and Israel, were also very professional and highly knowledgeable and skilled. Rarely have I seen harder workers than these two! Their attention to detail--such as lining up the carpet pattern on the stairs and making sure the cut pattern on the risers were balanced--was impressive. The entire job, including moving large furniture, was completed in two days. We couldn't be more pleased! We highly recommend this team for high quality products, professional treatment and advice, and an impressive installation experience.

NIGHTMARE doesn't even begin to cover it. Bill strutted in promising the world, then vanished like…read morea coward. He's out here operating with a suspended license, stiffing the demo crew who tore out our flooring, and leaving us with a destroyed home and a half‑finished job. His installer barely got 10% done before the entire crew disappeared without a single word. I've tried calling. I've tried emailing. I even showed up at the local office -- all I got were pathetic excuses and zero accountability. The demo company and I have already filed complaints with the contractors board and the financing company because this man thinks he can just take people's money and run. How does a grown man blatantly steal, lie through his teeth, and operate with zero integrity? Every response he posts to negative reviews is defensive, rude, and dripping with shady behavior. He cannot be trusted. Nothing he says is real. And I have the documentation to back every bit of this up. I wish I had dug deeper before hiring him. If I can stop even one person from getting screwed the way we did, then at least this disaster serves a purpose.

Buyer Beware - My Home Was Left Torn Apart - Their contractor license has been revoked!…read more I never imagined I would be writing a review like this, but I feel obligated to warn other homeowners. I hired Flooring Direct Temecula to replace the flooring throughout my home. On June 22, 2026, I signed a contract for laminate flooring and paid the required deposit to pay for materials. The installation began but stopped abruptly after only part of the flooring was installed because there were no remaining materials. What followed was one of the worst customer service nightmares I have ever had. For more than two weeks, the owner, Bill Norris, completely disappeared. My repeated phone calls and text messages went unanswered. I received absolutely no communication explaining why my home had been left in pieces. During that same time: * The installer told me he had not been paid. * The delivery driver told me he could not reach Bill. * A salesperson ( His son Billy) at Flooring Direct Temecula also told me he could not get Bill to answer his calls. Think about that for a moment. Not only could the customer not reach the owner, but his own employees and subcontractors couldn't reach him either. Because no one would communicate with me, I had to investigate the situation myself. I contacted the flooring manufacturer directly and discovered that only part of my flooring order had ever been purchased. The remaining flooring required to finish my home was sitting at the manufacturer because it had never been paid for. As the homeowner, I was told I could not obtain my own flooring because only the contractor could authorize and pay for its release. Meanwhile, my home was left with exposed subfloors, furniture piled everywhere, and rooms that were unusable. No phone call. No explanation. No plan. No concern for the customer. I ultimately had to open a dispute with Chase Visa to protect my money. I also filed felony charges!!!!!!!!!!! Only after I escalated the situation and informed Bill that I was involving the police to document what had happened and finally pressed formal criminal charges did he finally contact me. This entire situation could have been handled differently with honest communication. Instead, I was left chasing answers from installers, delivery drivers, and manufacturers because the person responsible for my project simply disappeared. This wasn't simply a delayed job. This was a complete breakdown in communication and professionalism that left my family living in an unfinished construction zone while we had no idea whether our project would ever be completed. I strongly encourage anyone considering Flooring Direct Temecula to do extensive research, verify everything independently, and understand exactly who is responsible for your project before paying a deposit. Based on my experience, I cannot recommend this company.

When it comes to home improvements, it can be difficult to know which vendor will actually deliver…read morequality work. That said, Adam exceeded my expectations from start to finish. I submitted a request on Yelp, and he responded quickly and was able to come out the same day. I was looking to get new countertops installed, and he provided a quote shortly after and his pricing was very competitive. I also visited his shop to review color options, and I was impressed by how clean and welcoming it was. The added touch of free snacks definitely didn't hurt! The installation was completed a couple of weeks later, and the team did a great job. There was a minor sink issue afterward, but when I reached out to Adam, he responded immediately and took care of it right away. That level of responsiveness and pride in his work really stood out. I truly appreciate working with an owner who cares about his customers. I have more projects planned for my home and will absolutely be using Iconic Floors again. I highly recommend them to anyone looking for quality work and great service. Thanks again, Adam!

Our experience with Iconic floors and more was AWESOME! Jeremiah did an excellent job. Adam gave a…read moregreat price, and his team was a pleasure to work with. Thank you to: Adam, Jeremiah, Jesse, Micheal and Zach!!! We would percent recommend this company!

The short review: Carlos, Sam and Rudy did an amazing job at ripping out carpet that was over 30…read moreyears old, and installing the new laminate in the living room and on the stairs. They were professional and very attentive to detail. The price for this work was beyond reasonable and would highly recommend Ferguson Flooring for your needs. For the longer more detailed appreciative review: We did our homework, we went and got quotes from Empire, Lowes and Ferguson. Ferguson won out for so many reasons. They let us bring home samples so we could see how it might look with our house and furniture. While in their show room, they were helpful and attentive and listened to what we were looking for and guided us accordingly. AND, their prices were just great as compared to others. Once we locked down a date, the crew came in and quickly dispatched our old rug, prepped the floor and got right to work. The crew was friendly and focused and also very helpful with there knowledge and suggestions. Every suggestion was spot on for the end result. And their stair guy...he's a genius and an artist! TRULY!!! They didn't rush at all, and took their time to do the job correctly. They were funny and personable as well...no buttcracks showed at any time during their work...LOL. But seriously...you can tell these guys love their job. They were playing some tunes while working, singing along, chatting up with us...Just really great people! I really can't say enough good things about this company. When we decide to do our upstairs, there is no question on who we will be turning to, to do that work. Thanks again guys!

We are extremely happy with Ferguson Flooring replacing all our carpet and tile with beautiful…read morelaminate flooring. They were very professional and in four days they were in and out and our home looked wonderful. We couldn't be happier with our experience and highly recommend Ferguson Flooring, Inc. Give them a try, you won't be disappointed.

Can't give a high enough rating! the customer service was off the charts beginning with flooring…read moreselection (they were familiar with some nobody else carried), coming out to the house with samples, great price! i was arranging it all for my elderly mother and they patiently answered questions from multiple family members, installed quickly, protected the floor after install so other trades wouldn't scratch, etc etc. They're trustworthy, polite, knowledgeable and CAREFUL with your stuff. went over and above all my expectations and my mom is ecstatic over the job they did. Will definitely use them again! Thank you Austin and Doug!!!

quality works this guy has been doing it for years great pricing and very professionalread more

Thank you to C&C Carpet in Hemet for the most beautiful floors and carpet! Everything went perfect…read morefrom start to finish! I am so happy and the installers David and Gabe they were the best!

Amazing company! On time clean and nice people. They did a great job and very experienced! Would…read moredefinitely recommend them.

OP flooring came out and gave me an estimate the same day. I was in a bind due to a slab leak. They…read morewere extremely helpful and gave me a very fair price. They were finished within the week. The owners are very honest and kind people. The floors turned out beautiful.

OP Flooring was amazing to work with - super responsive, genuinely kind people who clearly care…read moreabout their customers. The quality of their work is top-notch, and I'm sitting in my home now loving the final result. Highly recommend!

Short and sweet: DONT BUY FROM THE BIG BOX STORES BEFORE YOU COME HERE! I came in yesterday to…read morepurchase my flooring and received 5 star service and prices that will save hundreds or thousands in comparison. More detail: after being unsatisfied with the flooring from Home Depot, Floor and Decor and Lowe's, I saw the sales ad on Offer Up and called in. I spoke to Rogelia who gave me websites that I can view and research the flooring and she sent me a few pictures too. When I told her I was only going to purchase a small amount (about 200 sq ft) for my RV, it didn't lower her level of service. Then when I went inside the store a few days later, she remembered me and worked with me for about 2 hours to get the perfect floor. She's knowledgeable, helpful and super kind. Her prices are also AAMMMMAAAZZING!! Way better quality material and like half the cost of flooring from the box stores!

If you want a professional work team don't hire this company. The only English speaker is the…read moreowner. The inconvenience of having to repair their initial botch job on my counters was a nightmare. And not to offer some sort of discount for my inconvenience was unacceptable, will not recommend!