This is the Data Recovery place you are looking for, period.
Here's my story (the summarized version anyway): Day one of my vacation, almost every computer that I touched died in some spectacular way. While running the Windows repair tool on my computer I discovered that the OS, couldn't even be found, at all. Great. This means a total rebuild of the OS. This is the third computer that I was in the process of repairing, at the same time.
I inserted the external USB drive on one of the last working Comps in the house, and installed the Windows 10 boot/install program to it. I then noticed that I now had two USB devices labeled "Windows 10 startup utility." I had just succeeded in installing a boot partition over our 10 Terabyte backup external hard drive. Yes, this was a "rookie mistake," I can freely admit that.
Anyways let's just get to the problem at hand: I have a 10 TB hard drive, with 9.8 TB of unallocated Space on it...and a small Windows Installation partition, but let's not think about that. ANYTHING involving 10 TB will take days, and it did. I purchased a program capable of actually SEEING the unallocated space, and set to work recovering files. 27 hours of scanning later and it had found, "files." All file titles and locations were lost, but they were there. I bought a new HD to back up to, and set to recovering. I then waited for 4 days, with very little sleep, and constant stress for the result. Success! I had "recovered"...4 Terabytes of random and unnamed files, total. The last 6 were still waiting to be recovered. Oh wait! Now they have little red "exclamation points" next to them, what does this mean? Instructions from the programs website: "re-scan the hard drive."
It was at this point that my Sister recommended finding a professional data recovery place. I browsed Google and came across these guys. I looked at the website and thought "yep, this is a website designed by guys who only do one thing: recover data." I called them and had a great conversation with one of the workers there, and decided that this was the place to go. I drove down there 1 hour later, talked with Joe at the front desk and got the ball rolling. Every step of the process was explained to me, but in a kind and professional way. Honestly when I left I felt like I had just talked to people who cared about what happened to me, and wanted to help, this wasn't just another job to tick off a box. They wanted to help me, personally. That was exactly what I needed. On the drive back home I felt like a great stress had just been lifted off me. I got a good nights sleep for the first time in over a week!
They scanned, let me know what they found, we worked out the costs, they recovered data, and we got to inspect the final product: the majority of files had been recovered and what seemed to be missing could easily be replaced. The important family pictures, memories, videos, were all there and correctly labeled in their own folders. And just like that, everything was done and back to normal. I showed the family and they all breathed a huge sigh of relief as well.
To end this review I just wanted to again thank Advanced Data Solutions for every bit of help along the way, I got not just tech support, but life support! I really felt like my feelings were important to them. A large part of my life had just been overwritten by an accident, and they understood totally, and wanted to help me get it back. So I will say again, this is the Data Recovery place you are looking for, period.
PS, I'm getting my money back on that program I bought. read more