Chris and Casey are great guys. I was in need of a chip repair this morning and they were super…read morehelpful and responsive. Price was reasonable as well. I would definitely use them again.

I do not recommend Rimrock Auto Glass in Redmond, OR. Took…read moremy car there to replace my windshield and when I got my car back my windshield wiper blades no longer worked. After having to take my car to a legitimate autoshop, I was informed the idiot put the windshield wiper arms on the wrong side which blew both motors. Would they cover the total cost of the labor and equipment I had pay? Nope. Just want I needed with a newborn.

Friendly customer service, and spent the time while fixing our windshield to explain to us what he…read more(Tod) was doing and why. Did an awesome job on repairing the rock chip on a brand new windshield and you can barely see where the chip was located. I would highly recommend their services. Thank you!!

From the owner: Professional service available for all automotive glass and repairs needed.We offer a wide range of…read moreauto glass services including windshield replacement, chip repair, and window tinting. Our technicians use only the highest quality materials and the latest technology to ensure your vehicle is in good hands.

Great Service and excellent work. Picked up an annoying chip…read morein my windshield last Tuesday, and today, Friday, I have the chip repaired and am good to go. Kudos to Cascade Auto Glass and Ryan Walker Insurance for their caring and professional attention.

I had a scheduled appt for truck back glass replacement. Waited 2 weeks for appt. Showed up as per…read morethe appt and folks there had no idea. When they looked it up, had been scheduled for Eugene, despite my appt details that showed Bend Location. They got me on schedule for next day but contacted me via phone later that day and then decided to tell me they don't do those repairs any more. Unbelievable. Stay away from this place until they get their act together.

Incredible customer service I could not be more grateful and happier with my experience with this…read morecompany!

BEST SERVICE IN TOWN! I needed a new windshield and my…read moreinsurance wouldn't cover it. They ordered special parts and had me out the door and ready to roll 3 days later. Service was friendly, professional, and their prices can't be beat! I will be recommending them to all family and friends.

Very highly recommended! New rear windshield while I waited....super fast and efficient and less…read morecost than I figured. Excellent!!

this place is absolutely amazing. the staff are friendly, knowledgeable, and approachable. just had…read moremy windshield replaced there. later that day, i noticed that some of the windshield adhesive had gotten onto my seats. i brought it back to ask how i could clean it. their solution? WE WILL DETAIL YOUR CAR FOR YOU AT NO CHARGE. are you kidding me? later that same day, noticed a manufacturer's defect in the windshield. their solution? WE WILL REPLACE THAT FOR YOU AT NO CHARGE. PLUS, we will fix the trim on your car that SafeLite messed up. 10 out of 5 stars. cannot imagine recommending a business more than this one. customer first service, the way it should be. no legalese. no excuses. just solutions. they stand firmly behind their work, and still have affordable prices. do not look anywhere else for windshield replacement and/or car detailing. they do it all. with grace, timeliness, finesse, and care.

Great experience all around . Excellent price, excellent…read morecustomer service. Highly recommend

Fast and easy drop off and pick up. Their price was almost $100 less than others…read more I would totally recommend them and wish I had it replaced sooner if I knew it would be so easy and reasonable price

I have a 2001 Lexus and this winter while driving on 97 a rock cracked my front windshield. I tried…read moreto contact chip and the phone went to voicemail and told me the voice mailbox was full. I sent a message through yelp and got a response the next day that it would be $350. He then said that before proceeding he would have to inspect the vehicle because it was over 20 years old and asked for my address, so I gave it to him. Four days later he tells me he can't do it because it wasn't a running vehicle. Funny enough I was driving the vehicle back from the store when I got the text. It has been 5 days of run around and poor communication and now I am back to square one to find someone to replace my cracked window. Chips mobile Glass Repair was a giant waste of my time. REPLY to his response: I contacted you about a 2001 Lexus. I gave you my phone number! My most charitable guess is that you came to my house when I wasn't home, without contacting me first, and saw a 1982 Toyota Land Cruiser project sitting by my shop and somehow could not tell the difference between the two cars and still wouldn't call or ask any questions. If you answered your phone or called anyone back this could have been sorted out in 2 minutes! This has been a ridiculously frustrating experience and very unprofessional behavior. I called him to sort it out and he cussed and yelled at me and wouldn't listen to a thing I said. This was shockingly horrible behavior.

There are some fantastic auto glass businesses in Bend but this is very convenient if you want…read moresomeone for chip repair to show up on time, do a solid job and do the repair in your driveway. Nice gentleman too...

Good dude. Kenny repaired my window and did a brilliant job! He was transparent about the cost,…read morerepair options and what gives the repair longevity. I messaged him 2 hours before he promptly came to my house to repair the window of my car and he was done in 20 minutes. He was nice enough to look for the most practical and affordable pieces for repair so he will be coming back to finish the job.

I'd been having trouble getting anybody to call me back so I thought I'd try Yelp…read more Ken responded super fast to my initial request and set up a next day appt. I was paying cash and he ended up being $45 less than anyone else. He was very courteous and nice to talk to. He explained about not going through the car wash for 4 days.

Made an appointment while traveling through the state to fix a rock chip. The techs were prompt and…read morecourteous. Repair started immediately on my arrival and was beautifully done in 15 minutes and price was super fair. Compared to the big chain auto glass place I called first, Act Fast was superior in ease of scheduling and far superior in price. Very highly recommend, Bend is lucky to have them.

Five stars! Old guy…read moreneeds a replacement for his van's badly cracked windshield, grumble grumble. Made an appointment. When I showed up they were waiting for me (in a good way ). They were very polite and friendly. Took about 30 minutes, start to finish. Sat in their comfortable lobby surfing on my phone, watching them work, drinking Keurig French roast umm hmm good. Installation was very professional. Cost was exactly what they told me over the phone. Would use Act Fast again in a heartbeat. Completely happy and satisfied!

Went to Oscar's auto repair to get an estimate regarding the replacement of a brake light switch…read morefor my 1995 Chevy Silverado truck. After examining my vehicle, I was told that in order to have that switch replaced, it would be necessary to have the steering column removed so they could access this switch and it would cost approximately $700.00. I took my vehicle to another shop where they replaced my switch without removing the steering column and was charged only $185.00. BEWARE!

We were on vacation and had a serious issue w our water pump…read more Dealerships could not help us due to no slots, but oscar's was willing to squeeze us in and did a solid repair job (took the whole day on Saturday). We were so greatful to be able to have our car repaired before leaving to go back home. We felt the price charged was a fair price given what they would have charged at the dealership! Muchas gracias to Oscar and his team! We need more honest small repair shops like yours!