We just had our gas fire place cleaned and a couple of problems we had with it fixed by Eric Crankshaw. Eric was very personable and knowledgeable He figured out the problem and fixed it. So lucky we found him. When he left he cleaned up and our twenty three year old fireplace looked like new! Thank you Eric and Shelby (your wife and receptionist) read more

Great service, very knowledgeable and cleaned a very dirty fireplace that's surrounded with a white facade leaving no soot/marks. Very impressed. He's very thorough, complete with before and after photos he puts in a .pdf report/summary. The best part is I had smoke coming into my house frequently and after the cleaning I don't. Extremely happy about that. Great job, will absolutely use again. read more

Complete assessment of my chimney which included photos. Cleaned fireplace and chimney. Inspected the outside rooftop for damages

Let me begin by saying that Advanced Chimney cleaning is the only company I will be using moving forward. Shelby is very professional she gives you all the info regarding your appointment time, date, she reminds you the day before your appointment to confirm. When Eric arrived he tells you exactly what he's going to do regarding the work. In my case it was my fireplace that was not working, Eric explained the process and took the time to give me a full report on the work that he did. Not only did he fix it but made sure everything was in good condition that included checking for electrical failures, gas leaks. If you are looking for someone that fixes fireplaces, or clean chimneys then I hope you give Advance Chimney cleaning a try! You won't be disappointed with their services. read more

Shelby and Eric at Advance Chimney Cleaning are honest and kind folks. I called inquiring about a rampart chimney and Shelby took the time to educate me on everything Rampart. She set my mind at ease with all the information she gave me. I will be using their company for any future inspections and cleanings. I really appreciate Shelby for her kindness over the phone. There aren't a lot of people out there that would have done what she did for me and my family at no cost with the wealth of information she provided us. Thank you! read more

Called about a sputtering gas fireplace and Advanced Chimney Cleaning was amazing. From setting up the appointment to completing the job they were professional and knowledgeable the entire process. Eric and his assistant were prompt, thorough, clean and respectful of my home. After cleaning and inspecting my unit Eric was honest in saying that he could not find a problem to fix and that it was likely that it just needed a cleaning and didn't try to charge me for extras that weren't needed. My fireplace works perfectly now and I would absolutely call Eric and his team again. read more

Came out and did an assessment of my chimney in my rental property!! Tenants left it nasty and unusable! Gave me a full detailed report with photos... cleaned my chimney and left it looking beautiful!! Amazing quality and service! I highly recommend this company! read more

Amazing customer service and work. I needed my fireplace and chimney replaced which was much more than I had expected. Shelby and Eric really helped me understand the need for a new unit and the costs involved. After the work was complete Eric answered every question i had. I am so happy with the new fireplace and will definitely call again for routine maintenance. I'll add a pic to this review once I have completed some retiling. read more

Great service, Eric was knowledgeable about the unit and explained what he was doing and why. He was able to address all concerns and left the place as he found it. I would recommend and use again. read more

I have used their chimney sweep/inspection services before. Recently, I had permanent logs installed in my fireplace. They do great work. Show up on time and are very professional. I'm so happy that I got my fireplace completed before the holidays. It looks fantastic! read more

Advanced Chimney Cleaning - Fireplace Services Near Me - Menifee, California

Updated picture after tile work and mantel install complete. Along with the new fireplace by Advanced Chimney - it all looks amazing! read more

Advanced Chimney Cleaning - Fireplace Services Near Me - Menifee, California

Shelby and Eric were great very attentive and knowledgeable. It was a great decision and experience contacting them. We wanted to install a gas log set and paint our fire place shortly after our chimney inspection and sweep are fire place was transformed. Don't hesitate to contact them I will in the future as well. read more

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I recently had the the pleasure of meeting a fabulous couple that have a Chimney Sweep Company. I always had wondered if a gas fireplace needed service. For those of you that have wondered the same thing, it is a big YES! I could have let years go on , but thankfully my nextdoor neighbors called upon this service and I looked them up. Shelby answered the phone and was beyond helpful as to answering my questions and explaining how the appointment would go. This was excellent because in the meantime I could come up with my questions that I would have. As Shelby explained this appointment , which went on without a hitch, I was so grateful for Eric and Shelby. Cameras were put in the fireplace that displayed all that was going on. It was amazing and then after all that was said and done, Eric took the time to explain it all. They were extremely thorough. The price they quoted me was the price I paid. Absolutely no hidden fees. My feeling of our family being safe is so worth every penny and five times more. They will not disappoint, so do not forget the name. read more

Having recently moved to Menifee, we wanted to get the chimney & dryer vent inspected, and cleaned if necessary. Eric came out an provided a very comprehensive report with detailed photos. He pointed out some repairs that the chimneys exterior requires, that the home inspector missed before we bought our home!! Eric is a very personable & professional guy, and I'd highly recommend his services to anyone who needs them!! read more

Had my chimney inspected today and converted back to Wood burning by advanced chimney. Loved that they took the time to answer all my questions and explain how everyone works since I wasn't very experienced with the fireplace. Very knowledgeable and kind. Thanks guys! read more

Advanced Chimney Cleaning was a pleasure to work with. From first contact they were responsive and clear on what to expect. When they arrived they were timely, professional and thorough. I would highly recommend for both reliability and competence. read more

Advanced Chimney was a pleasure to deal with again! On time, cleaned chimney, did some repairs and no mess!! Also cleaned my dryer vents. I can highly recommend them!! read more

Great customer service and very professional. Our fireplace was in need of a good cleaning and an inspection and they did an amazing job. Despite finding out some unfortune news about our fireplace not being up to par like we thought, they were very thorough and honest with their explanations on what was going on with it and answered any questions I had. Will definitely be calling them again in the future. read more

Shelby, Eric and his team are courteous, professional, knowledgeable and very accommodating. Advanced Chimney provides quality service and products. Their prices are reasonable and fair. I would definitely recommend this company for your chimney or fireplace needs! read more

Eric is the one to call for any issues with your fireplace. Advanced Chimney Cleaning are the experts at what they do. You won't be disappointed. read more

Eric and Shelby were great to work with! On time, reliable and knowledgeable! The full reports (great for Real Estate transactions) and before and after photos showing the repairs were great to see. Converted 2 fireplaces to glass chips, repaired crack in flue, new roof vents, and had mortar cut out (it was falling out) and replaced, then painted black. All without a mess - I was amazed! I even had the dryer vent cleaned while Eric was here. read more

I honestly can't say enough good things! We had a gas /electric fireplace that we haven't been able to use since I turned it off 6 years ago! I tried two plumbers and the gas company (recommended by this company) before finding them. Shelby was so friendly and helpful over the phone. She even let me set up an appointment prior to meeting with the gas company to ensure I would have an appointment if they couldn't figure it out. Her husband Eric was polite came in with a trainee. They were respectful of my home, wore shoe covers in the house, took their time but not too much, explained everything throughly, used a cover on my floor, cleaned up their stuff AND my fireplace, then provided me with recommendations and a full report of what they did!! There isn't much customer service these days, but let me just say they've got it down! Super professional and weren't bothered by my 1 yo that kept trying to see what was going on. Thank you so much! read more

They are amazing. Even though our answers weren't what we necessarily wanted. Had them scheduled for a cleaning and inspection. Unfortunately our fire place is no longer made and not exactly up to par. But after he reviewed all our options I really appreciate how up front and honest they are! And on time and helpful! He gave us pricing of what it would cost for new wood burning, electric, and to take completely out, even though this would obviously hurt him as a business. But the fact that he gave us all the options through him and other options that are viable was so amazing and appreciated!! I did not expect to have such a great interaction! I definitely recommend them to anyone looking for a chimney sweep. So professional and helpful! read more

A+ for customer service and quality of service! We recently moved into a new home (29 years old) and noticed the previous owner left the fire place a mess. Before starting it up we decided to get it cleaned out and inspected. Shelby answered my email immediately and we so pleasant to work with. Her husband came out a few weeks later and did such a thorough job of cleaning out the fireplace. I'm telling you, it was nasty. He went on the roof and inspected the chimney and came back with a whole report complete with pictures. Advice: hire Advance Chimney BEFORE you close escrow, I promise it'll be the best $250 you spend! Thank you Shelby and Erik! read more

Showed up when they said they would and communicated well. Recommend for your fireplace needs.

Highly recommend this company. Prompt, great communication and an knowledgeable. Thank you so much.

I would highly recommend Eric at Advanced Chimney Cleaning. He was professional, clean, and knowledgeable. He was clear in his descriptions of what he was going to do and then after he was done he reviewed with us a detailed report of our fireplace. He was willing to answer any questions that we had. His wife organized the appointment and she was great! read more

Such great customer service! First time having someone come out to service our fireplace. Had them change out from gas to wood burning and they also found the specific grate that we needed to be up to specifications. They came in masked up and the fireplace was immaculately cleaned. This company will be our go to for our yearly maintenance. Thank you!! read more

I bought my house several years ago with a defective gas fireplace, and I really wanted to get it up and running for the holiday season. I am so pleased with the services of Advanced Chimney Cleaning. For starters, Shelby was so friendly and responsive over the phone, and made me feel very valued as a customer. That was a great first impression! During the appointment, Eric was very knowledgeable and honest, and he was able to identify the problem and completely repair it during the first consultation. Everything was included in the initial price, so now I have a cozy fireplace for a fraction of the cost that I thought it would be! I definitely recommend Advanced Chimney Cleaning, and will be using them again in the future. read more

Advanced Chimney Cleaning - Fireplace Services Near Me - Menifee, California

Had my fireplace cleaned and inspected today. Communication was fantastic and quick to reply. Service was very thorough and professional. He even recommended what type of wood I should be using since it is my first time dealing with a fireplace which I appreciated. I will be recommending them for sure! Anyone looking for this type of service definitely support and hire this family owned business!!! :) read more

Super thorough and reasonable! But we're supposed to get me prices for my fireplace repairs. Didn't follow through.

I have known business owners Shelby & Eric for several years now and have worked extensively with both in a professional capacity. They are both extremely helpful, courteous and professional in all aspects of their family business!!! Thank you both again for all you do!!! read more

Yelpers, you did me right! Eric is very customer service oriented and I was totally comfortable with him in my home and around my grandson while he was here. He inspected the fireplace and we also purchased the logs for the gas. It looks amazing!! I would definitely recommend him to family and friends. Thank you so much! read more

Advanced Chimney Cleaning - Eric with Advanced Chimney Sweep delivered big time. We love our new gas logs. Thank you! - Fireplace Services Near Me - Menifee, California

I called the Company this morning and a person by the name of Shelby answered. No answering service or out of office message. So far so good. I explained my issue with my fireplace and Shelby patiently provided me information and suggested that I can fix the issue and save money. She even offered to walk me through the fix over the phone. This was the best customer service experience I have had in many years. This company earned my trust and loyalty. read more

Professional, timely, and cleaned years of lint out of my dryer vent. Will use again!!

Our Master Bedroom fireplace would not work. We called Advanced Chimney Cleaning and they were Great from the start. Awesome customer service, set us up with a quick appointment. Arrived to our house and quickly diagnosed and fixed our fireplace problem. The technicians were very kind and courteous, we would definitely use them again and reccommend them to family and friend. Thank you Advanced Chimney Cleaning. read more

I didn't end up using Advanced for my repairs because they couldn't accommodate my tight timeline but I felt the need to leave a review just based on how awesome Shelby was on the phone. Even though she wasn't able to work with my schedule, she gave me a ton of advice as well as a referral. She was incredibly friendly, knowledgeable and took the time to make sure she pointed me in the right direction. Thanks Sheby, you're awesome! read more

This guy is very knowledgeable, courteous and organized with his chimney cleaning business. I give my complete and total recommendation.

Eric came to our home the other day to run a full diagnostic on our gas fireplace and he was AMAZING! So kind and put together and respectful. His wife who runs the phone was such a sweetie too and so respectful and eager to answer any questions. Highly recommend this company, they are a great hardworking American company! read more

Every facet of our experience with Advanced Chimney Cleaning (ACC) was superior. A year ago we purchased a home that required a complete interior renovation, needless to say some contractors have been good and a couple have been great. However ACC sets a new reference standard for us. They provided exceptional service throughout the entire process. Courteous, professional, timely, service driven,.....from start to finish they exceeded our expectations!! As your neighbor, please do yourself a favor and look no further than family owned and operated Advanced Chimney Cleaning for expert chimney services at a fair price. Thank you Eric and Steve!!! read more

Advanced Chimney Cleaning - Fireplace Services Near Me - Menifee, California