Every 2 years I have to get my vehicle inspected. This time I had moved and the drive to my old…read moregarage is too long so I bet on the closest garage. The inspection went fine, but they found $1,500 worth of work to pass the vehicle. I had agreed to $1,000 automatically when I signed the paperwork before the inspection. So- I was not seriously shocked because I drive a 2010 Dodge. The parking lot is full. Be ready to pick the vehicle up once it is done... no matter what time that is. (I tried to be available and ate breakfast and lunch nearby, but the vehicle was not done till after 7 PM.) I told them that I had to pick up the next day... I received 2 phone calls the next day by the time I picked the vehicle up. I am a fan because they were able to both inspect and fix my vehicle. Bonus- the single outside multi-genre restroom was surprisingly clean.

Not trust worthy. Badly scratched some polished wheels they were replacing tires on and blatantly…read morelied about the damage when questioned. Don't trust them with your vehicles!!

Had it towed in already being told it was the starter and when they called said it would be 614 and…read morewhen I went to pick up they snuck in a 175 charge without telling me for a diagnosis which was unnecessary since both aaa drivers told.me what was wrong very dishonest

Matt and Rich were the absolute best! The whole team here is down-to-earth, communicative, and…read morequick to help. My car started acting up in the middle of the fall season (worst timing ever), but they eased my worries, got right to work, and had it fixed fast--and affordably. In this economy, that's rare! A One Auto Repair is definitely my go-to in St. Charles.

An ancient garage whose waiting area and exterior could use some sprucing up and modernization, but…read morewhose prices are more than fair. Missouri was in the throes of the aptly named Devil's Front Porch season recently and mom's car was having AC issues: cold on the right side and warm on the left. Yeah, no. So I did some research while I was melting like a wicked witch and ended up choosing this place. I was able to get a fast appointment. The price was right. The people were nice. And now the AC is blowing colder than Third Winter. Lindenwood is an oldie, but a goodie.

We have been taking our vehicles to this establishment for decades. They are always accommodating…read moreand very fair. We're treated with respect and know we're valued customers. The men in the shop are extremely respectful and friendly. I would not trust my vehicles either any place else. Thanks Kevin and the boys!

Amazing, trust worthy. Diamond in the rough…read more Matt and the crew have so much integrity(not easy to find) Will always bring our cars here.

Very honest,and knowledgeable. Only downside is very slow. This is a constant problem. I have gone…read morewithout my truck,car for a week just for a state inspection. I am now on day 2 waiting on the truck inspection. This is with calling 3 weeks early to make an appointment.

Excellent customer service. Excellent job finding problem and resolving. Only draw back was that I…read moredid not appreciate up charge to use my credit card on a very large bill. Should have been told in advance.

Frecks & Sons provides honest and quality service. Scheduling an appointment was seamless and staff…read moreare friendly. I have gone here numerous times for all types of repairs. Choose Frecks & Sons!

Brought my car in for an oil change and tire rotation, and just a quick inspection (you never know…read morewhen something could be going wrong under the hood). First things first, I received an email about a special for 29.99. Can't pass that up! Second, they drove me to work and picked me up to drive me back. Both rides were extremely pleasant. There are a few names I'd like to throw out there. They need a good pat on the back (or a raise. whichever. lol) Aaron was the first gentleman I saw and who greeted me when I arrived. Very friendly and made sure I was all taken care of. Expert service. Next up...Bill and Dave. These were the two gentleman that drove me to and from work. They were so pleasant, I cannot emphasize this enough. Had wonderful conversations with both of them. Thank you for the rides, guys! After that, it was quick and easy. Paid and drove off. I recommend this place to anybody. They know what they're doing and I couldn't be happier! Thanks again!!!

Bought 2026 GMC Sierra AT4 in November. Sale was smooth and quick. January - Glow Plug was bad…read moreand throwing code. Took a few days to get serviced. Yesterday, Sunday, Info Center showed the car was operating at Reduced Acceleration - Drive with Care. Code was reduced oil pressure. Call dealership at open Monday morning, Was told to bring car in right away and the would swap out with a loaner. While checking in at dealer, was told they are 30 days out and they will squeeze in at some point. Kicker was they want to charge me $48 per day for loaner until they can verify there is an issue. Called Weber Chevrolet and Bommarito GMC and was told to bring car, they would get in right away and provide a loaner. Guess where we will be buying future vehicles and having service done. As soon as we pulled out of bay check engine light was on.

Took our car in for our free oil change. Service tech did not bolt the splash guard completely when…read morethey were done. It came loose while driving and got torn up on the pavement. Called the dealership as they are the only ones that have serviced the car. They said they would not replace it but they would be happy to do it for $500 plus labor. Called a local mechanic and the ordered the same part for $200 and installed it for free. Wouldnt recommend taking your car there for service.

I am writing this harsh review because my recent experience with this service center was completely…read moreunacceptable. I brought my vehicle in for a simple oil change, and when it was returned after being washed, the car's antenna was missing. I discovered this when I got home and immediately called their service department multiple times. Instead of taking responsibility and fixing the problem, they refused to replace it. To make matters worse, the service manager, Shannon, has been blatantly avoiding my calls, even after I left several voicemails explaining the situation. This is unprofessional, disrespectful, and shows a complete lack of accountability and basic customer service. I usually go to Dave Mungenast and have never had issues like this there. Due to scheduling conflicts, I decided to give this place a chance for my last two visits. That was clearly a mistake. I will never return to this service center again, and I would strongly caution others to think twice before trusting them with their vehicle.

We started bringing our vehicles here a few years ago when my son needed a quick safety inspection…read moreto get his car relicensed while he was home on winter break. Benchmark was able to get him in and get the inspection completed within a few hours so we could get the plates renewed before he needed to go back to school. I have always found them to be fairly priced and to do the work they say they'll do. We almost exclusively use them now for our vehicles. We can leave our car/truck the night before and they will have it fixed sometime the next day.

I hit a large tree limb that was lying on the roadway and could not avoid it. Unfortunately, it…read morehit and loosed the engine shield on my Honda. It sounded like a was dragging a large piece of metal down the road. I went straight to my local Benchmark and they fixed it while I waited and didn't charge me a cent! My neighbor suggested going to this place a couple of years ago and I am thankful I listened to her!