Landon was incredibly helpful he helped me put the plates on my car and was exceptionally kind and…read morepatient with me and my family so I really appreciate that. You guys are lucky to have him working here for you.

needed a new brake lamp. there are so many numbers and it is very difficult to know what you need…read more walked thru the door and was offered immediate assistance, they looked up the number based on the car. they found it on the self and checked me out. great service from this Springfield MO based company in Ellisvile! motor over when you need something!

These guys are the best. Honest and great service at a fair price on parts and service. Been in…read morebusiness for over 50 years and always ready to help with advice.

They are absolutely the best guys in the business. So kind and trustworthy! Ric Dan and Bob are…read morevery helpful and reasonable compared to the other auto places out there. I trust them 100%.

Great staff, highly recommend this location…read more I was able to walk right in. It was promptly graded and asked when I was in the store for. The staff member is helping me to get exactly what I needed in and out within five minutes Great customer service and write off the main road so easy to get to

I had the best experience at the Auto Zone at 14193 Manchester Rd in Manchester/Ballwin MO. On…read moreWednesday August 28, 2025 around 1:20pm I stopped by the shop with the intention of getting my alternator and battery checked out as my car was hesitating to start and running on "energy save mode". Since I had replaced my battery 2 years ago (also auto zone but this was in Oklahoma) I was prepared to get bad news that it was the alternator. When I walked in the store I was greeted by a female who was so kind, hard at work and had time to pay me a compliment and we laughed after I asked her "what aisle is your lipgloss or make up on?" About 10 seconds after interacting with her a technician named Jason appeared and we discussed my problem. I followed Jason out to my car to pop my hood. We discussed my last battery purchase and some history on my Lincoln mkx. After about 20 seconds he said "good news, it's not your alternator, it's your battery. Let's go inside and I'll look up your warranty". We did just that and really, I had no idea there was a warranty and I'm still operating under the assumption that this is going to be a cost to me which is not an issue. However, I was delighted that the whole thing was covered no fee! I know that's standard but I'm a newly single woman so this is a very welcome surprise! He told me to hang out in the shop and he'd have my battery installed within the next few minutes. It was at that time around 1:30 and the shop had started to get a bit busy and I watched more employees come out to take care of their customers and all with welcoming friendly helpful attitudes. I shopped around and got some air fresheners, a car trash can and some hooks for bags. At that time Jason comes back in, lets me know he's done and we go out to start my Lincoln that started right up and purred like a kitten. I was really impressed by this crew and felt like writing this review as I know many times retail employees and auto care centers are prone to the worst of the worst. I can't say enough positive things about this location and even though there are 2-3 other Auto Zones within 3-5 miles of me, I will specifically be frequenting this one for my auto needs. JOB WELL DONE!! Andrea - brunette woman with a high pitched cartoon voice and a big smile

Could of called to tell me they did a refund on the order because it was in stock when I paid for…read moreit online but not there when I arrived. Common courtesy is not hard. Would of saved us a 15 minute drive in rush hour on Manchester. Will not use these jerks again for anything. I'll drive an hour out of the way just to avoid their nonsense.

Donna and Bob are AMAZING!! Great customer service, kind, and knowledgeable!! Please give them a…read moreraise!!

This was my second experience there with the same results. They had what I needed in stock but the…read moreservice, although very friendly, didn't know enough about basics to help me. Yes I'm female and not car savvy but when I ask for mid grade windshield wipers for a specific make and model, I hope someone working there will know not to hand me low end, two wipers for same side of car packages. I know the people working here aren't familiar with every car or mechanics by trade, but I'm zero for two now at shopping here and going home with the correct items in one trip.

From the owner: Advance Auto Parts at 15250 Manchester Rd in Ballwin is one of the nation's leading auto parts…read moreretailers stocking new and remanufactured automotive parts, maintenance items, and accessories such as batteries and oil filters for all makes and models. Visit your local Advance Auto Parts in Ballwin, call us or go online to order and pickup in-store. Save even more on your next visit by signing up for Speed Perks and receive discounts on the parts you need.

Awesome staff Vince, Mark, Al, Joe and John are some of the most knowledgeable and nicest people in…read morethe auto parts business. If they don't have your part in stock they will do all they can to find and get it for you. Always my go to store.

Stonegate auto parts is by far one of the most helpful auto parts stores around. Their countermen…read moreare knowledgeable and friendly. They are an old style parts sore with a large inventory of parts and a small front end. If the chains can't find they part, Vince and his team can.

I have purchased 8 cars in 11 years. This was THE BEST car buying experience I've ever encountered…read morefrom the minute I walked in the door. Brandon was so patient and a great listener. He never pushed me or came off like a person only wanting a sale. I worked in sales for a decade so sales knows sales and he was phenomenal. Linzie was also a pleasure to work with. He truly took care of me in making a deal and ensuring I got exactly what I wanted with the numbers. He made the buying experience so easy and has been extremely diligent with his communication. Bob made the signing of paperwork feel like two old friends catching up. He thoroughly explained my gap and extended warranty policies and was truly personable. Zack is the BMW master. He really showed me every feature on my new X5 and I drove away confident in knowing all the capabilities my car has to offer. If there is a dream team in the car sales, management, finance and education industry, it would be Brandon, Linzie, Bob and Zack. This team is undefeated and I would know (again 8 cars 11 years by choice). I'll be relocating out of state but I PROMISE I will make the drive back to BMW West for car #9 when the time comes because I can't put into words how wonderful my experience was. Thank you Brandon, Linzie, Bob and Zack.

I just recently purchased a 2021 BMW X3 and the service was wonderful! From my sales person…read moreMitchell. He was knowledgeable and was amazing to work with! I would highly recommend him. Also the staff at BMW was professional! If your in the market for a car this is the place to go and be sure and ask for Mitch!!

These guys are some of the most knowledgeable in and around the St. Louis area. I had them…read morecustomize my entire jeep and have spent a lot of money there. That being said, I priced them out with their competitors, and their pricing was far cheaper. Normally, I would suggest you get what you pay for, but in this case, I got far more than I paid for! This is why I keep going back. Honest dependable guys. I would recommend, and have recommended them to many.

Zane and Damian are amazing guys who really helped me and my wife out after my jeep broke down on…read morethe way to Texas. I had my jeep towed to their garage on Thursday evening and they had me out the next day after they spent countless hours in finding the part i needed. They understood the urgency and made it work.Truly good people and great to work with.

I've had a dozen cars in the driveway as long as I can remember. Not all new ones either. That…read morebeing said there are a lot of parts I have needed over the years. And nothing would frustrate me more than walking into autozone/O'Reillys/etc where some 17 year old kid tries to sell me the wrong parts. So I found Napa and it was a real game changer. The whole team up there knows what they are talking about. Fast and friendly service. Great prices. And always always have the parts I'm looking for. 100% worth the extra few minutes to drive past the other parts stores to get it right the first time. Seriously, Tony, Sean, Doug, keep doing what you're doing and thanks for being there!

Great customer service, they were honest and fair and helped me find the tires I wanted, had them…read moreshipped to Roy's and they installed them. Thanks

I was stressed, car was overheating, I was way away from home, just not a good time...plus, let's…read morebe real, my work car (the one broken) isn't the nicest gem lol. So I called Roy's because they were right by where I was dead. I'm glad I did :) I didn't have anything but nice employees through this whole process. They were able to very quickly (dropped it off on a Thursday expected for a Monday/Tuesday appointment...I get a call Friday afternoon with an update! I know that's not the norm, but I'll take it ). Couple hundred miles on so far, no issues outside of the ones that were already there lol. I'll be bringing our fleet to these guys moving forward. Thank you guys for the great experience! As a side note to pricing; it was right in line with what I would imagine anyone else would be. I'm sure it could have been more and could have been less, I wasn't shocked by the amount. :) 2009 Pontiac G6 for reference