They responded to my request in less than 10 minutes and were able to schedule my service the same…read moreday, which was impressive. Eric arrived on time, was very friendly, and clearly knowledgeable. He diagnosed and fixed my furnace quickly and offered a very fair price. Overall, a great experience with fast, professional, and reliable service. Highly recommended.

Fast response and great work. I submitted a request late evening and they responded right away and…read morehad availability the next morning. I will use them moving forward for any HVAC needs.

First off... I can't believe I didn't post a review HERE on Yelp!…read more I believe the review I wrote up only went to Google but it should post here too since many people use Yelp to help sort out companies to work with too! I've had to lean on this company a lot - so I have a lot to say, ha! Here's my review from 9 months back: I had a nightmare installation done by bad contractors causing a brand new unit to breakdown with every error in the book. Diego did an excellent job diagnosing the machine in 100+ degree weather. He was meticulous and went through every possible issue. Unfortunately the damage done caused the job to drag out but Diego continued working. I had a previous technician out from another company and even though I paid for their diagnostic service it's clear that I should've gone with Integrity Comfort Systems to begin with. I highly recommend this company. Everything is inspected and documented and then very clearly explained to me so I could understand the journey we're now on. No matter how many times I asked a question Diego took the time to break it down in ways I could understand (since I am not knowledgable in HVAC anything). No Mansplaining.. simply removing jargon and explaining step by step so anyone could follow. Seriously...Great job. My review from 5 months ago: I had ANOTHER HVAC issue but in my main house (HVAC is likely more than 20 years old) and Troy was sent out to take a look at what turned out to be a very dangerous situation. He was meticulous in documenting and clearly explained everything that was needed and why each thing was important for a SAFE operating system. I tend to only have catastrophic issues with units that either came with the house and are veeery old or something crazy like working with terrible contractors with bad installation and bad intentions causing MAJOR critical failures.... Nonetheless, Integrity worked with me providing a detailed estimate prioritizing what I could handle first. Review from the past 2 months: In addtion to those two experiences I had the pleasure of leaning on Chris for support in documenting the repair done on that AC unit damaged by the previous contractors. Chris was calm, cool, collected and incredibly thoughtful. He really worked with me to make sure we could clearly explain why certain repairs were absolutely necessary. Without Chris I would've been fully taken advantage of by those scam contractors. He didn't have to make himself that available to me but he truly went out of his way to make sure his customer was taken care of. It's very rare these days to find honest thoughtful people. When companies can get away with mistreating and scamming customers, greed seems to lead the way. Not with Integrity Comfort Systems - I mean, come on, Integrity is in the company name, and for good reason!!! And I must not forget to mention Julie. Julie handled all of my calls to the company to schedule repairs and help connect me with Chris to sort out the issues I had prior to working with them. There had been some stressful moments for me and she was always so helpful in guiding me to the right person. She always answered the phone, was always polite and easy to talk to, was loyal to the best interest of the client and I truly felt like she cared. Again RARE these days. Thank you so much, Julie! Chris, Julie and all their techs step up and really make sure the right thing is being done. I feel deeply indebted to all of them and they helped restore my faith in humanity. As a single woman on one moderate income dealing with the nightmares that come with homeownership and failing machines I really really needed this. I can't ever thank them enough and I could not recommend them more! All this from an HVAC company??? Yeah, I know... in 2026 when the world seems to be falling apart... these guys will make sure to take care of you. 5 stars isn't enough.

Excellent workmanship and wonderful customer service!…read more We were looking to replace our old furnace and install a heat pump for our home in October. We interviewed 5 contractors and were very glad to have picked Integrity. From the very beginning, Integrity has conducted business very professionally. Steve came for a walk through, explained what we needed, and gave us a quote on the spot. The quote was within the mid range of all the quotes, and he walked me through all the Federal/state tax credit and manufacturer's rebate. A few days before installation, Julie called from the office and let us know the name of our tech (Jared) and their ETA. Jared and his team were very knowledgeable and considerate. Tarps were laid on our tile before work began, and the workers showed up on time everyday. On the days of inspection, Steve from Integrity came out again and waited patiently to walk the inspector through our project. Our experience with Integrity has been pleasant and we have found them to be very responsive and reliable with any questions and concerns we have. Highly recommend!

Edwyn from Air Force Air Conditioning truly went above and beyond to get our air conditioner…read morerunning again. Our unit was very old and heavily rusted, and honestly, we weren't sure it could even be repaired--but Edwyn was determined to make it work. He spent several hours troubleshooting and fixing the system, refusing to give up until everything was up and running properly. What really stood out was his communication throughout the entire process. He kept us informed every step of the way, explaining what he was doing and what to expect. It made a stressful situation much easier to deal with. I highly recommend Edwyn and Air Force Air Conditioning for their dedication, professionalism, and outstanding service.

Air Force Air Conditioning and Heating provided 5 star plus service from our initial phone call to…read morebook the appointment with the pleasant and informative Maria, to the comprehensive maintenance performed by the punctual, neat, very knowledgeable, friendly and efficient technician, Edwyn. Edwyn, who has outstanding communication skills as well as being very thorough, displayed pride in his work and a commitment to providing an excellent customer experience. It was a hot day in Thousand Oaks and the old HVAC system was in need of attention. Edwyn serviced both the heater and air conditioning system and his attention to the air conditioning produced the cool air we needed to make the house more comfortable. Because the systems are old he provided helpful anticipatory guidance about how best to keep them in the best possible condition to last as long as possible and how to make a cost benefit analysis about when it would make more sense to consider replacement versus making repairs. The price was very fair given the availability, arrival at the scheduled time, time spent educating us and servicing the units, and the end result of having a comfortable indoor temperature. The report of the service call produced by Edwyn was very helpful in it's explanations and details. Based on our excellent experience, we highly recommend Air Force Air Conditioning and Heating. Many thanks!

Mike and Ron are great! They've serviced our air for 8 years and 25 for our landlord! Their…read moreservice is exceptional, the customer service is excellent! Thank you Mike for giving us cool air again. Martha & Randy

Phenomenal service. Friendly, knowledgeable, and punctual. Everything you want from somone…read moreproviding this kind of service! Not to mention fairly priced and incredibly trustworthy.

Jeff & his brother got my old heat pump blowing cool air again. They were friendly, experienced and…read moreknowledgeable. Spotted the source of the problem where others didn't or couldn't be bothered to inspect.

Jeff & crew showed up on time and walked me through each step that they were performing. They…read morequickly diagnosed my problem and had parts on hand to fix my old AC/furnace blower. Parts and labor were very reasonable, and total repair took only about an hour. I would call them again.

After getting several quotes to replace my home heater I went with Family Air Conditioning in Simi…read moreValley. They came up with a very reasonable price for what was a very straight forward job. Two top notch installation professionals, Curtis and Dan, were in and out in less than five hours. Neat and clean--no mess left behind. The best thing is I got a great Carrier furnace and couldn't be happier. It works terrific. It's so nice to be warm again! So glad I went with Family Air. A big thanks to the owner, Jerry, for a job well done.

I wish I could give Family Air and Jerry 100 stars! They installed a new AC/furnace system years…read moreago and I was more than happy! Fast forward to today- it's 95 degrees out and I had an issue with my AC so I gave them a call. Not only did they respond quickly on the same day, they were just as friendly, competent, and knowledge as the last time. Jerry quickly diagnosed and fixed the issue. I will never use another AC company and have and will continue recommending them to everyone I know. Thank you Family Air!

After reading so many great reviews, I decided to give this company a call--even though my issue…read morewas a bit out of the ordinary. I'm so glad I did. Andrew arrived promptly, quickly identified the problem, and clearly explained what was going on. Within an hour, he returned with the necessary part, completed the repair, and had our heat up and running again. I truly appreciate the professionalism, efficiency, and fast turnaround. I wouldn't hesitate to call them again for any heating or AC service in the future.

Mike's Air came through in the clutch for me, I came home today and found my air compressor…read moreunresponsive, I called Mike's Air and the service operator was really friendly and helped me get a technician to my house within the hour. The technician came out and fixed my AC compressor rather quickly. They gave me a very reasonable price and I would definitely call them again. Much appreciated.

wonderful. very Informative trustworthy let us know all the information to make a decision that…read morewill help us sale our house

Unfortunately, I had to have three different people come out for my problem, which was a garbage…read moredisposal. Fortunately, all three of them were quick kind and great to be around. We had a girl Plumber, Stacie, and my daughters were super excited about that. She fixed my sink and shower in no time flat! I paid around 300 for my garbage disposal BUT 250 to change out an outlet under my sink (Which seemed a little high but I didn't have time to research new quotes.) I would probably use them again because it was easy to schedule and everyone that came was great.