Decent selection of home and basic maintenance improvements. Employees are nice. Things are too…read moreexpensive though. As soon as I find out a company is MAGA or the family that owns the business donates to f@scists, I stop supporting so as long as I don't find information I'll continue shopping here.

I came here looking for a hard to find hinge, this place is actually pretty big and well stocked. I…read morewas having trouble finding what I needed so I asked for help. He was able to find what I was looking for right away. The price is here pretty good and they have a nice variety of things aside from hardware like holiday decorations. I love that it's easy in and easy out as opposed to the big box home improvement stores. They have a great paint department, so this is a great alternative to running to one of the other places. Plus there's parking right outside the door which is a plus.

This store is incredible! I prioritize patronizing small business, and this is a family franchise…read more Normally it's annoying when sales associates come to you so quickly, but this is a new store for me and I was grateful for the guidance! The store has everything you need - but unlike Home Depot, things are organized intuitively. The options are pared down to things you may actually need if you're looking for the basics - no more wandering aisles like a lost puppy! The prices for the items we purchased were comparable to Home Depot - no markups! And again, the environment is much less intimidating. Extra points because they have a cute lazy shop cat who prefers to be respected LOL

I go to this Ace fairly often but usually just stop at ones on the way. There is a gal with long…read morecurly/straight-ish hair and blue eyes and she's helped me a few times. Her name eludes my memory right now but it's been a few weeks since I've been in and she recognized me. She's a fellow horse girl so we chatted about them last time. I appreciate that she remembered me and asked about the animals. Some elite customer service. I stopped in for 6 inch wood screws and was unsuccessful but the effort was lost. There were two younger adults helping and although we didn't find what I was looking for, they did attempt. Somehow buying two bags of small pegs, a small plastic Halloween basket, target nails, and churned honey - I spent $100 so that's wildly expensive. That's my 4 star. As long as businesses don't support this regime, I'll continue to shop there. It would be so easy to go to Home Depot but it's the principle since I'm anti-maga 100%. Anyway, just a shout out. Oh, and the gal up front working the register with curly colorful hair is dope too. She was cute and smart as we chatted about chocolate and the lack there of because of the cocoa shortage. I

Great customer service. Fair pricing. I would definitely use this business again in the future.read more

Only 5 stars, because there "ain't" [sic] 6 !…read more Yesterday, DURING RUSH HOUR, I embarked upon a "mission" from Scottsdale--about 40 or 50 miles round-trip--to ARIZONA HARDWARE in GILBERT...to find and buy a quality, apparently rare, discontinued, slimline bronze door handle for my front steel security door... My trip was well-worth every mile & minute spent... The facility is clean, neat, & organized; the product quality is impres-sive; the selection so extensive, it's almost bewildering... Rebecca was polite, courteous, & welcoming... And I had the genuine joy of being assisted by courteous, knowledge-able young David Goodman, who literally IS a good--young--man...and a champion local high school [Higley] wrestler... For yours truly, a former secondary school teacher [English & Drivers' Ed.] and coach [football & wrestling], it is re-assuring that America's education system can still turn out wholesome, respectful, capable, motivated, young people like David GOODMAN, for our society will be the beneficiary of these young professionals. Thank you David...& Rebecca... MISSION ACCOMPLISHED ! -JSLD-

Mitch was awesome. He was super helpful as I adhd shared my plans for an archery range and the…read morematerials I'd need for the net connection to my steel 4 x 4 x 24 square poles. I appreciate him taking the time to assist. He's also an army vet so thank him for his service there too!

The store has staff who seemed interested in helping, but would ask questions or able to support…read morefall quiet and don't support. When products are mislabeled or misidentified price wise they just tell you to deal with the new cost even though their products with photo evidence show that they're incorrect on how their pricing things they just don't care they said that it just is what it is. They say aces the helpful place and in the last six visits I've been here not on. Are they not helpful but they are grossly overpriced and fail to ride an experience worth that cost. I would much rather drive an extra mile or two to the Mesa Ace Hardware's and get customer service that actually matters and products and service that actually matter. You let inexperienced people run the store when there's no leadership around and you get bad reviews because they don't know how to make decisions to support customer service.

I love Ace hardware stores....I always geek overwhelmed at the bigger hardware stores and am shy to…read moreask for help. Here they have ladies that work here and I feel so comfortable here. They have great pricing and are very helpful and friendly. Best place to get your car key battery replaced or a new key made and they have so many fun key designs. I have an old house and my filters are an off size but they have it here. Support local get your gardening home and pain supplies here!!

I have officially found to go place for those hard to find items…read more Lowes, didn't have it, Home Depot had it online but Ace Hardware had it in stock! From specialty car bolts, Armstrongs Once and done floor cleaner to my most recent purchase, Glisten's washer machine liquid cleaner. Sure, I could order from Home Depot online and wait or I could buy from Amazon but would have to buy two. I like to purchase just one when trying a product for the first time. I called ahead and they kindly confirmed that they had some on the shelf. I bought it, used it and now have a sparkling clean clothes washer all within a few hours. This chore is done.

I usually shop at the Ace in San Tan Valley but have been making the trip a bit further to go to…read morethis Ace on Power road. (Same ownership) Why you ask? The Gun Corner! How many hardware stores have a full gun shop inside? And it gets better! They have an exceptional variety of ammo, some types of ammo in bulk, sights, mags, cleaning supplies, basic gun-smithing tools, even a .50 cal rifle for sale! And the customer service I've received from Stephanie, Mike, Sam (even Paul when he comes over to help out) has been top notch!

Excellent service, wide range of hardware, including horse supplies, armament and a large variety…read moreof basic hardware. Good prices.

Five star service...every time! We appreciate the helpfulness of their team and always get the best…read moreout of our trips to Ace. They have a wide variety of products, you know: the thingamabobs, doo-hickeys, and so many other items that we can never remember the names of (to save our lives!) Our latest find was scored with the determined help of a young man (pictured here) that stuck with us until we found what we needed to get the job done, despite our terrible attempt to describe it! Thanks to him and all the other helpful folks at Ace, We walked out with the right items to get ourselves out of a pickle for under a buck. Great price, indeed! We are happy that we have an Ace Hardware right up the street that we can trust. They always guide us in the right direction when we get the itch to start working on projects that we have no business starting without the proper tools or training to do! SMH ‍ Thanks Ace! You rock!

This is a nice store with a nice selection. Upon entering, I was carrying a bag and wearing a…read morebackpack, so I thought I'd be helpful and leave my bag upfront. The old, unkempt, crabby woman at the register(think cat lady combined with prison guard personality)ordered me to also remove my backpack in a tone befitting a county jail intake matron. I complied without a word since I just wanted to get on with my shopping. I walked around the store and was asked if I needed help about 10 times and followed everywhere. I had a feeling it was more about treating me like a shoplifter just because I wore a backpack(that I already removed when I walked in). The other annoying thing is when I had a question the staff isn't smart enough to be more specific than answering tools section(Correct answer is aisle number and shelf level). I bought a tarp, shoelace, $10 wool socks, pepper spray and made sure to get my receipt or be falsely detained by the woman auditioning for crazy cat lady/prison guard. I spent over $43 and the cashier woman prison guard wasn't even nice enough to apologize and thank me for my business. Instead, she again admonished me not to look at the 3 different pepper sprays the one competent staff Russ put on the counter for me to look at. It didn't occur to her they were on the counter for me to look at. After her 2nd incredibly rude outburst(not to be confused with customer service)I told her firmly to learn some manners which I do rarely but will call out jerks when they deserve it. Since the one employee Russ was professional and competent and they had the items I wanted I bumped this store up to 3 stars. I doubt I'll shop there again. This is why online shopping is so popular.

Always a home run.. great service, selection, organized and they have $2 dumplings. Fall and…read moreHalloween are in full force too!!

Came into Lowe's on a slow Friday evening (May 15th around 6:30 PM) needing 18 pieces of 1-in x…read more4-in x 8-ft Spruce Pine Fir furring strips cut for a bed slat project. I even brought one of the original slats from home as a reference to make the measurements simple and quick. After sorting through multiple moldy and poor-quality boards to find usable pieces, I loaded everything onto my cart and went looking for assistance because there were no employees around in the lumber yard. As I walked toward the front, I noticed two young associates standing around smoking, joking, and on their phones. I asked one associate, Nick, if he could help cut the wood. Before I could even explain the cuts or the project, he immediately responded with, "I can only cut 5 pieces," followed by an awkward explanation about how I could just buy a saw from the store because "it's easy." There was zero effort to understand what I needed, no customer service, and no willingness to help. He seemed far more interested in getting back to his phone than assisting a paying customer. I explained that I had the sample slat with me to make the measurements easy, but he continued repeating the "5 pieces only" statement. When I asked if that was actually store policy, he simply said "yeah." At that point, I thanked him for his "help" and left without causing a scene in front of my pregnant wife and 1-year-old daughter. As a disabled veteran, I don't expect special treatment, but I do expect basic customer service and professionalism. I called Home Depot on Power Rd and Germann Rd and asked if they had a cutting limit. The associate immediately said no, asked about my project, what kind of wood I needed, and told me to come in because they would take care of me. That's exactly what they did. The Home Depot associates went above and beyond. They helped me choose better wood options, explained cost differences, recommended a more efficient solution instead of individual slats, cut every piece I needed, and even helped me pick the correct screws for the project. I left there feeling valued as a customer. Unfortunately, Lowe's lost my business that night. Lowe's used to be my go-to store for plants, cleaning supplies, and lumber, but after this experience, I now know which company actually values customer service. If "I don't know, I just work here" was a person, Nick would be the face of it. Do better, Lowe's.

I prefer it to Lowes because they give a Veterans discount. I'll be going with my sister to get…read morepotting soil and a small plant for our herb garden.

Very nice store & well stocked. Easy to find the items needed. Very good service. Well lit…read moreambiance. Items well worth the value of purchase too.

My husband and I come here with our dog, Gunther, and have always felt welcomed. The customer…read moreservice is wonderful! Everyone is friendly and ready to help when you have questions. You can wander aimlessly and yet, there will be someone that will come to your rescue. We have bought so many things from this store but we were super delighted this time to see the promo buy 2 get 2 free filters. There were plenty to choose from and we saved over $160 from this deal alone. We will not need to get filters for the next several months. Both Melissa and Cindy (assistant store manager) were so friendly and helpful! Thank you so much for spoiling Gunther and getting him an apron. We highly recommend coming in to this location!

Since Home Depot uses Tuff Shed for their custom shed vendor and we went through Home Depot's…read morewebsite: also, their partnership don't honor military discount for custom sheds (side note)... Here it goes: Their sheds are supposed to come with vents--it's stated on the website, and when you begin designing your shed, the vents appear on the visual model throughout the entire configuration process. We paid over $6,100 for our shed, and it was built today with NO VENTS. The crew that installed it even said, "That's weird, it should have them," and told us to contact Tuff Shed about it. My husband called and spoke with Zack, who claimed we would have to pay over $300 for them to come install vents because "we didn't pay for them." I'm furious because vents are standard. They automatically show up on the model, and since we added a window, I clearly remember choosing a smaller window size to make sure it didn't interfere with the vent placement on the side of the shed. The vents were always displayed, and there was never an option to remove or upgrade them like other features. I called and asked for a manager because this situation and what was relayed to my husband is insane--especially in Arizona, where temperatures exceed 120° in summer. Apparently, Zack is the manager. He repeatedly put me on mute while I was talking and clearly had no interest in customer satisfaction or doing the right thing. This company deceives customers by showing features online, then delivering something different. Even Zack agreed that sheds are supposed to come with vents. So why would I comb through the invoice looking for them? Standard features don't appear on invoices--only specification upgrades did. His excuse was that we were "credited" for removing the vents. No, we weren't. There is no credit line for vents anywhere on our invoice. If there had been, I would have questioned it immediately and not pay or sign anything. The invoice does show a "Credit for Removal of Default Door" (because we upgraded it), but nothing at all about vents. This is dishonest, and the company is taking advantage of customers. Who spends this kind of money and pays for upgrades just to knowingly remove a standard free feature like vents--especially when the design platform doesn't even offer an option to remove them? This feels like a complete scam: removing free standard features and then demanding customers pay a ridiculous amount to add them back. I've filed a complaint with the BBB and disputing the transaction on my card. We are Arizona natives--we know the dangers of a shed with no ventilation. This is our second shed, and our first one absolutely came with vents in our old house. Lack of ventilation is a serious health and safety risk. My grandparents live in the casita and will be using this shed. I also have a three-year-old who could wander inside and not be able to get out, and we might not hear him or anyone inside yell for help. The consequences of not having vents are serious, and that's exactly why they're standard. I'm furious with how this company handled the situation and with the lies we were told over the phone. They refuse to fix a problem they caused. We never elected to remove vents--this was their mistake. At this point, we want the shed removed from our property and a full refund. This is shady business, and we will take our money elsewhere and buy a custom shed from a honest company. Zack repeatedly stated that all sheds come with vents and that ours "were removed," and that we "should have noticed," and that we were "credited" for it--again, we absolutely were not credited and we never removed them!!! This entire situation is unacceptable!