After our initial installer "stalled" diagnosis of our problem for months, we found Vertical…read moreTransport. Starting with the front office, Andrea was ALWAYS efficient and responsive with our phone communication and took time to provide follow up and detailed updates each time we spoke. Manager Craig was readily available to answer technical questions and explained the various options, cost for repair and best/worst scenarios. And then there is Conrad! Conrad, our technician was absolutely amazing! He is knowledgeable, professional, patient, personable and displayed exceptional work ethics. It took Conrad two visits to repair our elevator. One visit to patiently diagnose and one return visit to install the repaired software (which had to sent out to a third party). Our elevator was repaired within weeks when the installer couldn't diagnose the problem for months AND for a fraction of the cost of a new elevator, which was the solution that was offered by several other companies. All in all, a top notch trustworthy team focused on customer service, quality work that deserves your business

Thank you Vertical Transport and Andrea for working with me and sending Tech Donovan.He explained…read moreeverything he was doing ,and had no problem with me asking questions.He checked back up battery that was never checked by other company (ATLAS).As a matter of fact ATLAS was there for 10 minutes and charged $730. for 2 hour minimum to tell me wheel was bad and they need to change all of them and need to come back.He checked nothing else.I WAS LUCKY TO FIND VERTICAL,you saved me $$$.WILL be using them again.

We had an elevator problem in our Commercial Building and my husband contacted the owner. They…read morewere very responsive, professional, and made it clear to us what goes into modernisations of an elevator. They informed us in every step of the way what to expect. They did a great job and we are very happy with what they did. We do believe it is worth every penny. We highly recommend them to anyone in need of elevator services.

This is THE worst repair company ever. Our building has had them out multiple times weekly for 2…read moremonths. Our 7 story building has had a broken elevator constantly. They do not know what they are doing. Our management company keeps using them and they are a joke.

We are very disappointed with this company. We are trying to contact them for months to discuss a…read morepayment issue we had and there is no reply. Extremely concerning to work with such a company. I am hoping they will right their ways real soon and return money that is not theirs.

In a word, untrustworthy…read more We had them out to service an elevator which needed its hoist cables replaced. They did the job and left, but because they wound the cables incorrectly the counterweight hit the ground. They put tenants in danger, and refused to repair their own faulty work because they "don't warranty work without a contract." Do not trust these people. They will charge you for shoddy work, put people in danger, and refuse to take accountability for their own mistakes.

I needed and inspection for insurance purposes and they came down to finish the inspection in less…read morethan a hour.

Absolutely love this company. We have been through several elevator companies that service our…read moreresidential elevator on our oceanfront property. Most other companies, nickel and dime us... Roys Rise is very fair and honest in the services that they provide. They were able to fix our elevator for $1200 when multiple other companies bid us $10,000 plus.

These mofos had a 3rd party answer the phone twice to leave a "note" for them to have somebody call…read moreme they never got back to me and they wouldn't set a time for an appointment i ended up having to tie two hangers together to get my keys from the elevator shaft very unprofessional to not call or showing up knowing i was just standing outside keyless waiting .

Great company, very helpful, prompt and courteous…read more Highly recommended as they get the job done!

I live in a 5-floor building and our elevator is broken. I pressed the call button inside the…read moreelevator and dispatch said they'd send a tech out today. The tech called my cell phone and proceeded to scream that I need to pay $450 or he's not coming. I said I'm only a tenant, I'm not the landlord, I'm not paying out of pocket. He started screaming at me and telling me "I know where you live, I know your phone number, and I'm going to sue you". Let me tell you, as a woman who lives alone, I'm not going to tolerate a man threatening to come to me where I live. LESS than zero stars. This man is a predator and has no business entering any residential property.

I will say this: my interaction with Delta and this particular side of the Petersons has been a…read moregift to me and the family. Scott and his family are truly good people, and I have the utmost love and respect for them. Again from my perspective, they seem fair, honest, and not out to scam people. They do an honest days work and each is blessed and genuine in their own way. I hope they finally get tired of LA and branch off to the Inland empire. Much love and respect to Scott and his family!

Home elevators are great mobility solutions that have become popular in large homes Elevators of…read moredifferent models and designs can be customized to meet your style requirements and home space. It is also important to give priority to safety features such as manual swing door, emergency alarm, telephone system, interlocking facility and emergency stop switch. Visit: http://www.aritcohomelifts.com for high quality and comfort home lifts and platform lift.

Your phone is out for last 4 months!! You are the one who install and fix my home elevator and I…read morecan't reach you anymore! Are you guys out of business? Please let me know.

McKinley Elevator was an exceptional company, providing courteous and professional service. Dylan,…read moreour service technician, arrived on time and was respectful of our home. He listened to our elevator issue, diagnosed the problem, explained to us, and corrected the issue. Our elevator is operating perfectly. McKinley Elevator is most strongly recommend for your residential elevator needs.

During normal business hours, I got no answer when I tried calling their toll-free number and local…read morenumber. So I sent my inquiry by email a week ago and got no response. Good thing I'm not trying to get them to rescue me from a stuck elevator! Given this lack of responsiveness and evidence of poor business practices, this is not a company I want to deal with. Do not recommend.