Eric and Steve are awesome, know their stuff and offer very reasonable labor rates, and do great…read morework. I have 4 cars and 3 motorcycles mostly BMW, for the past few years, now a Porsche, and a Nissan Titan, as well as Honda Kawasaki and Triumph motorcycles, these guys know their stuff and do great work. Had one mistake where they didn't hook up the antenna for the in dash GPS, brought it back and they fixed it immediately no additional charge, no problem and very quick and were unnecessarily apologetic despite charging me $300 less than their original estimate when it came time to pay and priced over $1000 cheaper than the dealer for the same job. Also a great notary shop and title shop. Lost my registration, came in got a replacement and my inspection done on the spot with no problems.

I should have listened to the poor negative reviews. Place did poor work and ripped me off. I ended…read moreup going to another job to pay more since they did not honor warranty under their own work. DONT TRUST THIS PLACE!

Recently joined a friend of mine on her search for a new truck to pull her anticipated new & larger…read more5th wheel camper. She did her homework online & found a nice Ford that would do the trick out at Keyser & Miller. We arrived ahead of her scheduled 11 am appt but no matter, Karl was there & ready to help. We looked over the vehicle & asked Karl many questions about it. We took it for quite a long ride so she could see how it handled on the highway & not just city streets. He was very accommodating & never made us feel rushed or that he was not being truthful. A couple of times he had to get answers from a manager but had no problem doing that for us when he didn't know the answers. After several hours at the dealership we all sat down to talk. Again, Karl was not pushy & never made us feel like he just wanted to make the sale. In the end my friend decided to buy the truck. The following day she came back to pick it up, all detailed & ready to go. A verified "Happy Camper".

The service department is a mess and they scammed me. Took three tries to have them change an air…read morefilter and rotate tires because they did not send the video/tell me about recommendations initially, and then, they had so much turnover that they claimed not to know why my car was there (they never asked and I texted, but they ignored me). Then, they charged me for services that (1) they told me would be free; and (2) that I had pre-paid for in my oringal sales contract. And the "service advisor" kept arguing with me/claiming that I was trying to scam them. Horrible service from start to finish. I will never return.

They are now without warning or notification charging a 3% surcharge on credit cards. The prices…read morethey charge about 95% of their customers use credit cards. I went for an inspection and they did a brake fluid flush that's not a part of inspection and I wasn't asked or signed anything or made aware until I received the bill. Then hit with a surcharge, after 20 plus years I'm taking by business elsewhere!!

Dave and his team were easy to communicate with. They let me know a reasonable estimate on the time…read moreit would take to do the job and then beat it by at least a day, getting me back on the road and back to work. Was treated fairly and honestly. Very refreshing at a car repair shop.

Roberts charged us $55 for an oil change! I know that we should have asked but $55 is just absurd…read more I realize that a premium is paid when a dealership services cars, but it shouldn't be more than double of what other mechanics charge. Won't be back!

It was good from 2010 to 2017 till the change over, and the service department went down. Bad…read morecustomer service, bad timing . Everything went down hill. I only got my subaru serviced here but no more. Now I take it to concordville subaru. The best technicians and service people who were at Roberts before are there now so I continue with the service I had before it went to crap.

I never expected that CJ's would respond to my Yelp review. They were very apologetic of my recent…read moreexperience and wanted another chance. The manager, Scott left a very sincere message on my home answering machine and was apologizing up and down. I returned the manager's call but he was off Friday. I explained to Mark, the assistant manager what had transpired with my prior experience. He said on Friday there was a 2 hour wait, he asked if we could bring the car on Saturday morning first thing. I agreed. Cj's was very very thorough and found a small leak in the one tire due to a faulty valve stem. They replaced that piece at no additional charge and assured me that all the tires were in good shape and inflated to the proper psi. I know they were thorough because I saw my daughters car on the lift with the tires removed. They were kind enough to do the work at no charge, not only that but they gave my daughter a future oil change at no additional charges. I know that businesses make mistakes sometimes. It's evident that CJ's truly does care and they take ownership and accountability. They absolutely went out of their way to ensure everything was thoroughly resolved. That goes a long way with me. Thank You!! Trust RESTORED!

I was out of town and sent my 65 year old wife to CJ Tire for a new tire because of a blowout. I…read morereturned from my trip to find out they sold her 4 tires at twice the price of all their local competitors. I contacted the manager and he agreed something was wrong but decided to do nothing!

I have been using LCC for 15+ years for my vehicle and my wife's. One time I brought my car in…read morebecause of a noise, Don and Dave looked at the car extensively and could not find any issue, and subsequently did not charge me anything. These gentleman and honest and are concerned about repeat business, only place I will use for my cars!

C&J is extremely overpriced. I took it in for a routine inspection and oil change and they…read morerecommended all kinds of "engine/maintenance" fluid changes. I agreed. They charged me close to $400 in labor for fluid changes. Take a look at the itemized receipt attached. Either they charge you the second they put your car on the lift until you pick it up or does it really take them half a day at $100/hr to do engine fluid changes? Either way there was no explanation for their labor cost and I will not go there again. Positive note - They are extremely friendly and well-spoken. But just because we live in an affluent area, don't be fooled by their prices for standard car maintenance; C&J is not worth it at this location.

Had to give credit where it's due because this place is finiminal. The pretzels and beer cheese was…read moreto die for and the shrimp cocktail should never be served again because it is just so good 10/10 great spot

Great customer service!…read more Service and recommendations were right on point! Needed a battery and some headlight cleaner! Quick and knowledgeable! Highly recommend!

Had my car towed to Aamco. Forrest told me he would check it and let me know what problems he saw…read morebefore doing any work. He gave us an honest estimate to replace the transmission even though the cars value is not worth it. Forrest did charge. Where else would you go to get a computer review and not be charged? Ford wanted $250. Aamco charged us nothing and allowed us to leave the car while we decided what we needed to do. It was surely nice to have a company assist us and absolutely no pressure. Thank you Forrest

VERY happy with these guys!! From inspections to random weird noises my car was making, they check…read moreand fix everything top to bottom! Justin takes his time and explains everything to you, doesn't rush you out of the shop...Their mechanics are very knowledgeable and have MANY years experience...Can't go wrong here! You definitely got this family as regulars :) Thanks!!