This morning I had low tire pressure in my rental car. I was on my way to return the car and take a…read moremorning flight. I pulled into Ron's and, after explaining my dilemma, they said they would look at the tire. Within a half hour they had plugged the leak, checked and put air in all four tires, and I was on my way. I am so grateful for their attentive, understanding and professional service.

I bought 4 tires from Rons. They were friendly and installation was only about 1 1/2 hours…read more Problem after purchase was i had 1 tire that was defective and they would not help me with the warranty to return it back to the manufacturer, I had to contact the manufacturer myself to resolve the defective tire issue, then they never answer the phone when you call there. On top of the issue with the defective tire they trashed my tire which they were supposed to hold onto for me. The tires are a good price with installation, Just beware you get what you pay for ,No I will not be doing business with them again.

Very good service, price is reasonable and tech's are great,very knowledgeable and reliable wait…read moretimes are not bad at all

Quick service at affordable price right on West Chester. Mike was receptive, courteous and…read moreprofessional.

Our daughter needed two new tires. We saw the good Reviews for Mavis Tires & Brakes (another…read morelocation) and chose this location because of convenience. We made an appointment for 10:00 AM, selected two tires and paid the $25.00 deposit. When she arrived for her appointment (on time), she was informed it would be an hour and a half wait until her car would be brought back, and another forty five minute wait for the installation. Leaving was not an option so she waited. Finally, her car was going back for the installation, but was now informed that the tires we put a deposit on were unavailable and she had to select different ones. For starters, why did we make an appointment online for 10:00 AM, only to arrive and have to wait over two hours? Secondly, why did we select tires and pay a 25.00 deposit, only to find out they weren't available? Is this the bait and switch tactic to get you to buy more expensive tires? Would this situation have happened if her dad was with her? I don't know. I do know that this was horrible customer service. Perhaps we did choose the wrong location, but now we chose the wrong business as well!

Terrible experience. Have been going to this place as NTW for 20 years Now Mavis has acquired…read morethem. Made appointment after ordering tire selection (you save $ doing this online rather by phone or in person) got there and waited 2 hours. Then told tires not in inventory and could 1. wait for truck in 4 hours, 2. Come back in 4 hours or 3. Comeback tomorrow (I live 20 miles away). Came back next day at pre set time - appointment. Waited 2 hours as lack of personnel. Staff were nice and engaging but overworked. Won't go back.

I filled up my gas tank and was driving for about 10 minutes when my car started hesitating and…read morepooting, but not back firing, engine light went on so I turned around and went into the Pep Boys. It was a busy Saturday morning but they were able to take my car for a test drive, run a diag. test and help me out. A huge thank you to Vinnie, Fred and the rest of the crew that helped me. I always get excellent service at this location on Philadelphia Pike, and everyone is always very friendly and knowledgeable.

Rude old man at the counter. Because we bring cars there from a business and they need approval to…read morefix them he treated me like I wasn't a customer and gave me attitude about waiting for approvals to fix while customers have to wait. Am I not a customer when I bring something there? I told him im just the guy who brings the cars and picks them up. He then continued his attitude and said maybe you're not the one I need to talk to. I said I don't appreciate your attitude and called him an ass!

I am thankful for the amazing service I received from this shop after discovering a bubble in my…read morerunflat tire (Thanks potholes!). From the moment I walked in I was greeted in a friendly manner and was offered a ride to work so I didn't have to be late! Peter kept me posted throughout the day and ended up going above and beyond! I will definitely be back when it's time to replace them all. I'm telling anybody who will listen about my great experience!

Expect to pay double in labor and 3-5 times above their cost for parts when completing a repair…read more They will always try to add on costs and link to safety in inspections even if it is not. Work will be done but at three times the cost of a third party specialist shop. If you have time and are not having your car held hostage on the lift, I suggest shopping around.

I used to really appreciate bargain tires professional service but there must be new owners…read more Disorganized. 8 hours to redo a tire patch they had botched a few months prior, and walking out the door with the newly-patched tire, I could hear and see it leaking. After they charged $25. They refunded the $25, and I took it to a better tire store.

honesty, fair pricing, excellent customer service (friendly, respectful, good communication), quick…read moreand efficient work, and a clean, trustworthy environment, even handling unexpected issues with professionalism, often mentioning specific staff by name and detailing the service received

Tire service may be great (never went but gets solid reviews). However saw many "staff" that…read moreappeared to be in their 20s / 30s happily catcalling and yelling to 12-13 year old girls from across the street. Do with this info what you will, but an establishment that apparently is OK with that doesnt seem to be a place that deserves my business or support.

My son-in-law found a nail (low tire pressure light on) and asked if I knew where to get it fixed…read moreas he was not in a position to replace all four tires yet. I told him where Three J's was and explained for value and quality tire repairs there is no other. Later that day he called me raving about the service he received. It went better than I said it was and what a value. He told me he was telling co-workers and clients about it all day. Thanks 3J's, for making me look good too.

I just learned from my auto dealer for routine service that they had replaced my regular tire…read more with a snow tire. My tire supposedly need to be replaced. That did not seem unreasonable since it went flat on I95 and I had to drive on it to get to a safe place to pull over. The dealer's service technician asked my why I had single snow tire on my car! I did not know I did until I checked my receipt. I understand they are not supposed to do that. CAVEAT EMPTOR

Went there for an extra tire and after the tire was put on the mechanic came in and the guy at the…read moredesk tried to get me to change my oil, flush out my brakes and rotate my tires. What he didn't know was I had all that done two days before I went to get my tire so won't be going back there

I would not recommend this shop based on my recent experience, particularly for customers who may…read morebe in a vulnerable situation. Last week, while traveling for work on the New Jersey Turnpike, my check engine light began flashing. After pulling over, I learned this typically indicates an engine misfire requiring prompt attention. I was towed to a nearby auto shop, where they kindly performed a complimentary diagnostic and identified a misfire in cylinder 3, recommending spark plug replacement. Because that shop could not perform the repair the same day, I contacted several others and found this Firestone location, which had availability. Upon arrival, I spoke again with the Manager named Mike and explained the prior diagnostic results, including the specific misfire code. Despite this, I was now told that an additional "computerized engine analysis" was required to determine the cause, at a cost of approximately $140. I also confirmed that this fee would not be applied toward any repair work. After waiting about an hour, I was told that cylinder 3 was misfiring due to a faulty ignition coil and that the recommended repair included replacing all spark plugs and one ignition coil. When I asked how the ignition coil issue was confirmed, I initially received unclear answers referencing the same diagnostic codes I had already provided, which only indicated a misfire. After further questioning, I was told that the conclusion was based on manually swapping ignition coil connections between cylinders to observe whether the misfire followed--standard plug and play troubleshooting rather than a distinct computerized test that was charged. Given my circumstances--being far from home and needing to continue traveling--I felt I had little choice but to proceed with the repair. The total cost came to approximately $700. After returning home, I compared pricing and found that similar work is typically significantly less expensive. While I understand that pricing and labor rates can vary, I was concerned by the lack of transparency around the diagnostic process and the overall cost, especially given that I had already provided initial diagnostic information. To their credit, the shop was able to accommodate me on short notice, which I appreciated. However, based on my experience, I would encourage others to seek a second opinion if possible and to ask detailed questions about diagnostic procedures and pricing before proceeding.

Misleading pricing tactics…read more Price from website does not match instore, also the website discounts don't make it to the instore quote Then they up charge you for basic services I should have gone to Costco for new tires