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Advance Auto Parts

2.0 (4 reviews)
Open • 7:30 am - 9:00 pm

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8 years ago

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7 years ago

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8 years ago

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Benwood Auto Parts

Benwood Auto Parts

(4 reviews)

Joe and David at Premier German/ Benwood Auto Parts absolutely blew me away with how well they…read moretreated me. I had a 2009 ML63 was being held hostage at Contemporary Motor Cars Inc. at 100 Oceanport Ave, Little Silver, NJ since April 2019. This dealership has since been caught making misleading and deceptive statements in order to have me pay them extra money. All done in an attempt to force me to pay over $12,000 for parts as well as a replacement transmission they stated in writing was needed. In short, I went to have a transmission control module re programmed for $330 and was overcharged with an email explaining a $3600 bill that was never agreed on. Dealership "So far we have booked a total of Parts and labor $3615.80 on this repair, because of the way we worked on the vehicle". Then being told I needed to pay more money for a new valve body and then another $7,000+ for a new transmission. Unbelievable situation for company such as Mercedes Benz to put a customer through. I spoke with Joe from Benwood Auto and ordered a 722.9 valve body as instructed by mechanic because I refused to pay $1500 from mercedes for a new part I knew was not needed. Joe sends it out to me and it arrives a few days later. Contemporary Motor Car's mechanic Dale, tells me it is incorrect. This is after I had taken screen shots in front of this mechanic to confirm it was the right valve body. I am just told it is too bad and I need to reorder the right part. I call Joe and give him new details about what is being requested. They find the next valve body and send it out immediately. Here was the shocker........ Joe did not want to charge me for the second valve body and told me he understood what I was going through with this situation. I was just asked to send back what ever valve body they did not use. The dealership kept my ML63 for several weeks and in the end, I had to pay them for work that they lied about performing. They ended up giving me back a car that was not operational. It drove perfectly before giving it to the dealership. When I got it back, I was told it needed a new transmission. I took it to get inspected by another transmission specialist, to find that the dealership had lied and the original valve body was in perfect working order, as was everything else Contemporary Motor Cars had stated in writing needed replacing. Total fraud!!!!!! So I was left with 2 valve bodies that have not been installed and are still in the boxes they arrived in. I was so grateful for Benwood Auto Parts help, that I sent both valve bodies back. They insisted on giving me a refund but I explained that for the amount of time and effort they gave me, I would not accept any refund. These guys paid for shipping on both valve bodies to be sent to me and then they paid for both to be returned. I have never seen customer service at this level and if you are looking to buy parts for your vehicle, I cannot recommend this company any higher. The ethics and value added they bring to this service is second to nobody. Thank you to both Joe and David at Benwood Auto/ www.PremierGerman.com for all the help.

Ordered the wrong part by accident from these guys, they let me return it and gave me every single…read morepenny back!! Even after I missed the return deadline. Super helpful and super nice. I highly highly recommended.

Installations Unlimited - New Pioneer touchscreen stereo

Installations Unlimited

(32 reviews)

These guys are great! I have been here several times with different vehicles making modifications,…read moretypically stereos and remote car starters, and every single time they are amazing! The service and explanation of what they have in stock based on what I'm looking to buy is always comprehensive and thorough. They are always very professional and everything always looks slick! I recently had an issue with the new stereo I purchased and they replaced it under warrantee. Kudos to the IU staff!

Bought rims tires not cheap rims either dubs and put them on f150 and they installed them and i…read moredrove it down road it was fine at 35 to 40 in first ten miles. Then got on highway and truck started shaking at 55 then 65 the seat head rest just shaking so cal oh bring back oh its tires so spend a grand more on tires and they install them and im like are they all good oh yea put tonz of weights on one tire and I go u shure one of those rims aren't bent...I go we can't just get a different pair if they won't work because then there saying there's some hub play so I go why is that one tire have so much weight on it oh some just need alot more weight to balance. I go yea if there's somthing wrong with tires or rims. Anyways they send me out on road again and one of them drove with me this time I go no it's still doing it bad oh thats how trucks drive. I go you want me to throw factory rims and tire on this truck that only has 7100 miles on it to show you it drives smooth because I will. He goes I think it way better. I go are you serious water bottles and headrest are shaking so they made me feel guilty making them have to do there jobs or the right thing even know I was spending more on different tires then I was up to 4500 with crap rims u couldn't go on highway with. No it's customers fault hes just being picky.Yea ok like knowing one of those rims were bent having custom rims on 25 different rides over the years with multiple sets. They could of sent rims back or put my factories back on.. Nope they made me except thats how they wereeven know they sent me away with evidence that one of those rims had somthing wrong even on print out they gave me. So when I take it to ford for recall first time and they check tires. Literally first tire shop since them and what do ya know not tire it was the rim bent that exact one on there sheet they couldnt get balanced right .So yea havent went back since then. My trucks all had rim tires two sets most time so I spent 40 to 50 in rims and tires full leather kits they broke a bunch of my seat buttons and plastics and used caulk to glue plastics they broke everywhere so not even years later those pieces fall apart just driving ..lol..so I would never let them touch another one of my vechiles from that last tire and rim job. Anyone that has no morals or just lack of respect for they're buisness let alone allowing that to happen to a customer. I think all they're employees were just doing what owner wanted so yea it's not just on them being a joke it was all the managers and higher ups I blame ...And yes I have it documented from first wrong turn of that visit. Yea i should of done something but life got in the way. So no I do all my own stuff now and no I would never go back . Im not the only person they've done it too so be prepared to walk away with somthing that should be knew and make u feel great about your car but no u walk away with that happening ..Ur a joke stick to doing alarms or car starters if there even doing that in cars that most have now ..

Advance Auto Parts - autopartssupplies - Updated May 2026

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