The owner of this company is a major scam artist, I paid his other shop Finger Lakes Harley to put…read morea big bore kit in my 2007 ultra and the very first day I got it back a cylinder went, they wanted me to leave in in an area that wasn't secure just for them to pick it up the next morning instead of coming and getting it right then, well that was my first time I had another three times back to fix this issue and it was never fix mitt of fact I paid them to put parts in my bike because they said that was the issue and it wasn't, needless to say I took is somewhere else, then I had a major wake up call, these idiots put a 103 stick Harley parts instead of the 107 high performance parts I paid for, I tried several times to have them do the right thing and just pay the bill where I had it fixed right but the only thing they wanted to do is pay for the 107 parts not the labor, these idiots expected me to bring it back a fifth time. so be aware of they are scum and very very good at stealing your money, I've tried to get a lawyer but I can't find one to take my case, it's fraud, plus finding out that the runout on my crank was 15k and destroyed two oil pumps but they want to blame me.

I can only offer a review based solely on my experience...just made my purchase with trade…read moreyesterday...Jeremy, Bob, and Bill were just awesome to deal with,i feel they gave me fair trade for my street glide and purchased a road glide special. Took care of all my CT DMV bull shit stuff which is a big relief...Only thing they couldn't do for me was bring me beautiful weather...LOL...had a great purchasing experience all around...

Amazing staff! Amazing service! Great people! The kindness these folks have is so rare these…read moredays!!! They do amazing work! They work hard! They make sure our bikes and watercrafts as well as ATV's are safe to operate. They keep their word. The service department is out of this world. I recommend this place to buy your new toy and to have it serviced here. Trust me you won't regret it! You guys are truly the best!! You will be my go-to for years to come! When your vehicle is being serviced they get you and out. Such a quick turn around. This place is like magic. If you don't believe me check them out for yourself. You won't regret it!!

Awesome customer service!!! If you are a motorcycle rider, this shop is the absolute best in the…read moreUtica/Rome area. They have earned my business now and forever. Let them earn yours! MGC

I highly recommend TNT Sport Cycle in Whitesboro, NY! 3 of us were riding Super Adventures across…read moreAmerica and needed an oil change to continue our trip, but it was Memorial Day Weekend and everything was closed. TNT left us a case of oil, a catch basin and an oil drum to recycle the used oil even though they were closed. That is going above and beyond even though he knew we would probably never be repeat customers since we are from California. Thank you TNT!!!

Speaking from the standpoint of an Enduro bike owner who had his 78 Yamaha DT125 inspected this…read morepast spring at Preferred, I would like to highly reccomend to any Dirt Bike owner that he (or she) do business with Preferred Powersports. They know threir "stuff" and it's always done professionally!

I made an appointment a month in advance for three recalls, they had my vehicle for over two weeks…read morebecause they didn't have all the parts, I also had an oil change and an inspection, they charged me an hourly rate of $160 an hour and said it took them an hour and 23 minutes to do an oil change and inspection, my bill totaled $299.34, I reached out to the owner, Shawn, thinking it was a mistake, he was a complete jerk who got very upset and told me that he was the cheapest around and this is in fact the best price! He is very wrong. Please do your homework check around. There are many many places much cheaper. I would never ever recommend taking your vehicle to this place.!!!

Used to use them to import parts from the U.S... then last year they just went off the radar…read more Wouldn't return calls or refund the money. We had customers calling US shonks almost everyday because they hadn't received these parts that THEY SAID they had drop-shipped. They didn't even answer their phone or return calls or emails. In the end we had to get our money back through PAYPAL... luckily we used PAYPAL to pay them. Wouldn't buy anything ever again from this place. STAY AWAY!

On September of 2013 I gave this shop my motorcycle and almost $4000 to complete a wide tire kit…read morewhich I was told would take about a month. Not only did they never do it, nor did they order a single part for the job, but they lied about the whereabouts and progress of my motorcycle for over 6 months. The shop owner said the bike was almost done and had seen pictures of it torn apart but after being continually ignored and given misleading information I began the hunt to find my property. I finally found my motorcycle totally untouched and removed it from their shop on the 1st of April 2014. At this point I have still not recieved my refund and am being forced to take them to small claims court just to get my money back. The shop owner has never apoligized once for this situation but instead has blamed his innocent employees and other mechanics. This shop is now located at 613 Wolf Street.

If you're looking for a good used bike this is the place to go! Just bought a ninja and it runs…read morelike it's brand new. Great prices on bikes and gear!

I dropped my 2008 gsxr show bike off to microbore 2 weeks ago. They broke my pedal for my rear…read morebrake locking my tire up in there parking lot and the charged me for it I have a 6000 dollar set of three piece wheels on my bike rear one is covered in grease along with the rest of my bike after I just ceramic coated it. Customer service was horrible I had to call three or four times a day to get an answer on anything. The lady at the front counter is probably the rudest lady I've ever dealt with. 1500 dollars later and I couldn't be any less pleased with how little pride this ship takes in there work and how unprofessional this Business is ran. Best bets to find anywhere but here unless your desperate.