This location is shutting down They are only let a few costumers in the store at a time, I'm guessing because of theft. Store is up to 90% off on some products They are losing the small amount a service they could be making by making it seem like they're closed almost Pep boys is in the same area and they aren't closing read more

Advance Auto Parts - Shutting down - Auto Parts & Supplies Near Me - Oceanside, California

Now I see why oh why they're going out of business. Bunch of rats work here and possibly other locations. Im trying to return a core battery at a different store many mile away and im told they don't see the core on the receipt but clearly shows it on my paper receipt but on their computer system doesn't show it. What kind of business are they running here beats me but already dealing with it with my card company. Br careful everyone read more

Employees were very helpful and informational. Tyler found all my parts that I came in to buy in a timely manner. Will come back for future purchases.. read more

Advance Auto Parts - Parts that I came in To buy. - Auto Parts & Supplies Near Me - Oceanside, California

My experience in this location is horrible, to be honest it's the worst. I had a vehicle brake down at the shopping center i asked an employee if possible if they can help me remove the part of the vehicle, the car just broke down at location wasn't expected and I didn't had any tools to begin with. For the response was no then I asked if I can barrow the tools so I can remove the item of my vehicle and bring it in but he still said no. From 4 people that I saw passed by me as a customer they wouldn't help me HORRIBLE CUSTOMER SERVICE read more

Great customer service from Antonio helpful and had a great smile very knowledgeable advanced auto parts is our go to

Efren came to me to make sure whether I had any questions or needed assistance. He was helpful, efficient and nice. He solved my problem quickly. That's as much as I could ask. read more

I purchased a car battery from Advance Auto Parts. The issue with my vehicle turned out to be a bad cable and a battery replacement was not required. The following day, I went to return the battery which was never installed (didn't even leave the cabin of my vehicle after purchase). I was told that Advance Auto Parts would not refund my money even though the battery was never used or installed and I had the receipt in hand. I was then told by the employee with a condescending tone to "go ahead and check around, everyone has the same policy." Unsatisfied with his answer, I decided to do just that. Not only did I find a competitor, but I found multiple competitors that would offer a full refund as long as the battery wasn't used or installed which was my situation. If Advance Auto Parts is going to offer horrible or non-existent return policies that is one thing, but don't lie and challenge customers to search and find better policies from their competitors because they just might do so. Big shout out to Autozone!!! They were professional and courteous and would offer a full refund to someone in a similar situation as myself. Needless to say, I will not be shopping at Advance Auto Parts again!!! read more

I needed a headlight bulb and didn't want to go to the dealer. Manager answered and transferred to Andrew who assisted me over the phone, letting me know I had several choices. When I got there he presented me with a few options (white vs. yellow light? who knew!) and then assisted me with switching it out. Absolutely no judgement from him once I saw how easy it was. Great customer service and a kind, friendly conversationalist - I found out at the end he had only just started! Definitely recommend this place. read more

Store Manager Dannon and his right hand man Chris were simply brilliant. They were very professional and so very patient with me, which meant a lot as I am still recovering from TBI surgery, that affects my organizational ability. They got me everything I needed to get back on the road immediately after my visit. Really great. Thank you. read more

Great staff. I was in and out pretty quick the guy at the counter was quite knowledgeable. Thank you.

Saved me $200!! Honest and helpful. I was at my car dealer's service department for routine maintenance when they told me my battery was almost to the point of needed to be replaced and they would do that for me. Stopped in here- bought a new battery and when he came out to install he noticed how new the current battery was. He wanted to test it and sure enough the battery had about 85% life left! They returned my money as I did not need the battery. This is now my auto store for parts! read more

Older blonde staff member was super rude. I asked for a simple product and she pointed that said it's owner there. Later while looking at the products, she was stocking shelves and stopped right in front of me. Blocking my view. Didn't excuse herself. Needless to say. I won't be back there any time soon. read more

I went in to get a windshield wiper for my car. The gentleman at the counter looked up the year and make of my car and picked out the windshield wiper. they offered to put on the windshield wiper with the purchase. The gentleman came out to my car fiddled around a while, but was unable to put it on. He then called another gentleman who is very nice, but the part didn't fit. Since it wasn't going to fit, they offered me to refund. They asked me for my receipt which when I was ringing up the product they had put my email in. This was the option I chose to receive my receipt. Lo and behold the receipt was not in my email and it's still not in my email. The gentleman who rang up the purchase said he will have to put it on a card that could be used at this place of business. He said if I didn't have a receipt, he was unable to give me cash of which I paid with my debit card. I was able to show them that the transaction went through to my bank but he insisted he could not give me a refund back to my card or any which way except a gift card. I am now stuck with a gift card that I may never use. I am sure there was someway they could've made this right, but they did not attempt any further, I feel ripped off read more