All staff are professional. They don't push you, they educate you. They've always taken good care…read moreof my car. They fix what needs to be fixed , nothing extra. If you plan enough in advance they can get your car back to you same day especially if it's a simple oil change , etc . Sometimes I'll drop my car off for an oil change - If they aren't busy it'll be done within the next 2 hours. Oh and they text you when your car is ready! They do not ever don't make you wait too long and I always appreciate that.

Complete scam inspection station! Mechanic Luis Salas…read morefound multiple items to fail my vehicle that weren't legitimate, and then gave me an estimate to fix that was almost exactly the amount of the Blue Book value of the vehicle ($5500) and would take at least 3 weeks to complete. When I said that I wasn't going to spend that much for repairs they offered to buy it for $800. It was an obvious ploy to scam me and get my vehicle so they could then pass the inspection and sell it at a huge profit to themselves. I took the inspection report to another mechanic and they repaired ALL items for less than $800 in one day. This EXXON is the most expensive gas in the state; they prey on women and minorities that don't understand their options; they try to hold your vehicle hostage until you have them do the overpriced and unnecessary repairs. STAY AWAY and don't be another victim of this predatory business. #EXXON Int'l should be ashamed to have their name attached to it.

I had a wonderful experience at Skip's Auto in Frederick, Maryland. Brian was responsive,…read morerespectful, and extremely helpful throughout the entire process. He drove me home after I dropped off my car and picked me up when the work was completed. Even though the shop appeared very busy that day, the service was prompt and efficient. What stood out most was the genuine hospitality and excellent customer care. I highly recommend Skip's Auto and truly appreciate Brian for making the experience so convenient and pleasant.

I've tried to get in contact with them for over a month now, no one even picks up the phone for me…read more They were supposed to reach out to my warranty service to work on my car and I just found out they never did and I've been waiting around for nothing. Poor customer service and super upsetting.

Great place, mucho bueno. I walked in with a punctured tire and they quickly patched it. My own…read moredealer wasted half my day and didn't want to patch it so I would be forced to buy a new tire. Not these guys, they do what you ask them to do. Not many honest shops around anymore. Definitely recommend them.

This is my second time coming to Maryland Tire and Auto, and both times have been great. The staff…read moreis friendly, the service is quick, and most importantly--they're honest and don't try to upsell you. I'm giving four stars only because there's sometimes a bit of a wait. Today I had to stand around for a while before someone could help me. But once they did, they were fast and efficient. The first time, they replaced one of my tires and disposed of the old one. It was done quickly and at a fair price. This time, I came in because my tire pressure light was on. They checked everything, topped off the air, and had me back in my car in less than 10 minutes--at no charge. Solid, trustworthy spot. I'll definitely keep coming back when I need tire help.

I recently purchased four new tires and an alignment. I was referred to South Side Tire & Auto by…read morea buddy and was very happy with my experience. The staff were more than happy to answer my questions, were courteous, and happily rescheduled my appointment twice. Upon arriving, the showroom was clean and the staff welcoming. While waiting for my wife to pick me up I overheard one of the staff politely explaining how the techs attempted to troubleshoot a bad cylinder; he didn't talk down to the customer, didn't use any shop jargon, and was very professional. I dropped my car off at 10am and received a call that my car was ready about 2 hours later. Easy drop-off and pick-up. Their tire prices are in the same neighborhood as some of the chain shops. Having taken a previous car to a chain shop only to be disappointed I chose to support a local business and I'm very happy I did! Based on my experience I'll certainly recommend South Side Tire & Auto my friends and family.

Joe was very nice! Positive experience with this shop and would recommend. They were very polite!read more

Been going there for years, always did good work at a fair price, get my car back quickly. Lady up…read morefront is always very friendly towards me. Big thumbs up

I want to love Ken's. But my experiences are like dealing with two different companies . On one…read moreday they are beyond excellent and cannot do enough to satisfy the customer. And to boot, they do work that no one else would touch. For me, that included a complete rebuild of my 2006 transmission in 2024 in their shop. Yes it was costly but it was not a remanufactured tranny and extended the life of my car. If the engine goes, I'll likely return for an engine rebuild rather than a remanufactured engine. On another day, some basic work that should be simple and easy they seem capable of completely missing the mark. Couple this with their reliance on Metro Motor.com and their BG maintenance recommendations and you have what feels like a very hard sell to get your money. The BG recommendations are like a laundry list of what you MIGHT do to your auto if you had unlimited funds and just wanted to spend freely. There seems to be no rnyme or reason to the recommendations either in milage or elapased time. Don't get me wrong. I don't mind paying premiusm prices (which Ken's is) for premium work. That's the issue. I feel like it's sometimes worth it and other times not. I've reached the consclusion that they will get my more difficult jobs but routine maintenance will be handled elsewhere. I wonder if over time they have changed ownership or have new sales incentives in place. It's a shame. I really want them to be like The Car Talk guys from Boston and only do what's right.