Wish I paid more attention to his name - I think it's Orlando or Armando? Either way, he was…read moreFANTASTIC. Patient, great customer service with a smile, even though I walked in and they had other jobs before me, he didn't make me feel like I interrupted his day (even though I did). It's nice to not get taken/upsold when you come in for one issue - being a woman, I'm used to getting the "girl" version on vehicle issues, never mind that I'm a certified master tech. When he went over the diagnosis, he used layman terms but once I asked a more specific question, he switched over to shop talk and didn't tell me "you may not understand how it works" (Century Ford/Dodge service advisors use that as their go-to phrase when they can't answer a technical question -- irrelevant to this review but I'm only here because I got tired of the smart ass comments there). The tl;dr version? Go see Armando/Orlando at this location, he is what service advisors are supposed to be like.

Made an appointment for 2 tires changed for 10 AM. Tire track suggested. Showed up to be told i…read morehave to wait 2 hours for the cars ahead of me. The shop was void of cars and people. I spoke with someone at the shop to confirm i could wait and it would be around an hour total. Clown manager tried to explain an appointment time only meant they would fit u in some time That day. MAGA moron

I've had some rough experiences at other shops before discovering Spike's. I have a few older cars…read moreand Spike's has been great at keeping them safely on the road. High quality staff, honest brokers about what services will help (and which might be risky). That's a rare attribute these days. They have my family's business going forward.

The only shop my family members take their car to. The guys in the shop are always great at…read morediagnosing the problems. They are knowledgeable, Fair Priced, Friendly, and provide excellent service. The service writer Kylie is great,very personable, and does an amazing job at describing what the problem is, describing what needs to be done to fix the problem, and gives great and honest recommendations on what work should be done for preventative maintenance. 100 recommended!

These guys are crooks…read more Brought in four rims with old tires to have new tires installed. They charged $160! They didn't have to remove or reinstall the tires from the vehicle.

I needed two tires replaced on my Mini Cooper. I previously called the Costco in Frederick but…read morelearned that they no longer carry my tire size. I called Mr Tire on a Thursday and within a five minute call I had an appointment set for the following Sunday at 10am. They did carry my size and told me the price of the tire and what brand of tire I could choose from. On Sunday I stopped by at 10 am. They were ready for me and asked if I'd like a couple additional options, including tire alignment and a type of warranty. I did not feel pressured at all to get any of these options. I headed out and got a call that my car was ready by 10:45. I picked up my car a couple hours later and everything was great! I looked over an itemized bill before paying for the tires. The tires were 275 with disposal fees and the service charge was around 60, so I paid a total of 350 for the new tires and service. Great deal and my car is ready to go! It was a very straightforward process with no surprises.

This is my second outstanding experience with Brothers Auto & Towing, and they've earned my trust…read more My car broke down and I needed a tow fast--within 15 minutes, a truck was at my house (I do live close, but still impressive). The driver was professional, friendly, and made the whole situation stress-free. Most recently, my alternator went out on a Sunday. I called again, and they responded immediately--picked up my family van and towed it all the way to Towson without any hassle. Communication was solid too--they sent photos once the vehicle was delivered so I knew it arrived safely. Fast, reliable, professional, and reasonably priced. That's hard to find these days. A+ in my book. -Thomas

Excellent service reliable people I have a serious problem with my truck I put gas in my diesel…read morecar. He told me what do to and drained the diesel pretty fast and went back again in the road Really very thankful

I brought my 2011 Nissan Murano to Dynamic Automotive for a CV axle installation and a small brake…read morefix (a missing washer causing a tiny leak). I explained both issues in detail to the manager, who quoted me $1,299 for the CV axle job and agreed to call me if costs would exceed that. No one called. Instead, I received an invoice for $736.80 that didn't even include the CV axle work I came in for. I was charged $345 for a "diagnostic" on a problem I had already identified and explained, and a $20 washer was turned into a $307 brake hose replacement I never authorized. The work order mischaracterized what I told them -- they wrote "brakes spongy" and "axle is making noise," neither of which I said. Their own authorization form states they cannot charge for work you did not authorize. Be very careful here and get everything in writing.

I had a flat tire in a Mt. Airy shopping center. When I say flat, I mean it was down to the rim…read more I had stopped to grab a gift card for my 85-year-old mother and was heading to the Eastern Shore. My roadside assistance through my insurance told me 90-120 minutes which was ridiculous! I called Dynamic and got the price for them to come out and put the donut on which was very reasonable. They said if they could fix it, they would, but were unable to replace it as the tire supplier had just left. Brice came out and was very polite and worked quickly to get the donut tire on my car. He then looked the flat tire over and saw that it had been sliced and said they would be unable to fix it. I asked him if I paid him or called back to the shop and he said his mgr. told him if they couldn't fix the tire, there was no charge. Well, that kind of service is very rare these days. I would highly recommend Dynamic Automotive. After reading the comments here, I may start taking my car there for service.

Office/waiting area smell horrendous. I'm all for pets in the work environment but how about doing…read moresomething about the odor of urine

From the owner: We ALWAYS complete a FULL Digital Safety and Health Check Inspection of your vehicle every time you…read morecome in for ANY vehicle service. You receive a full color-coded report with pictures sent to your electronic device that visually show you the condition of your transportation that you depend on. We provide personalized service and guidance with your vehicle with complete transparency. We see this as our duty and responsibility for providing outstanding Automotive Excellence experiences for our clients. Town and Country Auto Repair's ASE Certified technicians are skilled and experienced to provide auto repair services on all makes and models of import and domestic vehicles. In addition, selling and servicing tires has also always been a specialty, and the friendly staff makes sure to help clients find the right tires for their vehicle and their lifestyle. Using advanced diagnostic equipment and quality parts, combined with a 2 year/24,000 mile warranty, customers can be completely confident bringing their cars and trucks to Town and Country Auto Repair, a family owned and operated highy successful business since 1989.

I recently took my 2012 GMC Acadia to LARC for an oil change, coolant flush, and to have them…read moreaddress a check engine light. I also asked them to check the transmission fluid and investigate a suspension knock that I was hearing/feeling. The owner checked the car and called me and we agreed on the work to be done and the price. He explained that the knocking was due to strut and sway bar wear and I decided not to have that work done this visit as he said it wasn't a dangerous situation. When I went to pick up the car I had additional discussions with the owner and I found him to be very honest and sincere. He understood that I was reticent to sink a bunch of money into a 12 year old car. He knew I had done my own brake work and said he was confident I could do the suspension work myself and even gave me tips on how to do it. The work LARC did was done well, with quality materials, and at a fair price - not cheap, but fair. The owner also checked out an old Mazda I had and while no work was done, that experience was also very positive. Another good feature of this shop is that the station is open late so you can go in after hours and pay and pick up your car. And "The Grill" also has great food to boot. There is always an element of fear when I take my car in to have work done. Mechanics many times are in a position to take advantage of customers, and many do. So besides knowing I am going to get quality work done at LARC, I feel there is great value in knowing that I can trust that I'm going to get honest feedback and not get scammed. I feel very fortunate to have found LARC and I will definitely be using them for future work.

I had an automotive problem that Lisbon Auto Repair was able to quickly fix and get me going. They…read morereally took the time to make sure I was happy and that the repair was done quickly and competently. They did not try to upsell me on anything extra that I didn't need. I almost never leave reviews, but I very much appreciate the professionalism and care that this shop gave me. I will certainly be using them in the future. Many thanks, Lisbon Auto Repair!!!

They are not the garage they used to be. They are VERRRRRRRY EXPENSIVE! Get a second opinion!read more

For my birthday and right before we had to head out of town, my car decided to die and I needed a…read morenew alternator. Based on many recommendations, I brought it to Bobby's Garage. I was initially stunned by the cost and asked for a breakdown which they immediately provided. my car is satisfied with the work received and brought us safely to Massanutten Resort! The shop also gave me $75 off work done as a new customer. I am glad that we got this fixed because on my way back home from our trip, my daughter and her friend wrecked my daughters car. Since my daughter goes to school in Salisbury University, she just took my car with her and I feel very confident that she will be safe with the car due to the work that Bobby's Garage did. Additionally, Tasha, the owner provided me with a few resources for my daughters car to get picked up and scrapped since I didn't have collision on her car it is a complete loss- so any bit helps. I would recommend Bobby's Garage to future customers Bonus points I also learned from the owner that they do offer loaners while the work is getting done. They aren't the cheapest in town, however, they stand by their work and do a great job

I needed a jump start for my car but figured there was a chance I needed a new battery, so I looked…read moreon Yelp and this service came recommended (just under 5 stars, 27 reviews at the time). I called and asked about pricing. The cost (whether jump start or battery) was reasonable. Mr. Ayala said he'd pick up the battery on the way just in case - having gotten the information I had on hand for my make and model, and my equipment preference if it came to that. He also said that I wouldn't be charged for the battery if it wasn't needed - regardless of him making this outlay. As promised, he showed up about 45 minutes after our call - this is with him driving up to Baltimore. When he arrived, Mr. Ayala looked at the battery, said it was 2 years old, no corrosion - relatively young for the equipment. That it probably would be just a jump start (I had left the car sitting for too long). He then promptly walked me through the steps to jump it, while attaching the cords to the outlets. The car started. Then he had me turn it off without the cords attached to check that it still started, which it did. The service was $85. Perfectly reasonable. Convenient and timely, as well, and I found him to be pleasant and knowledgeable.

Excellent job! Gentleman returned my call from a Yelp service request and evaluated my vehicle tire…read moreneeds and kept me informed throughout the payment process. Thought I was just going to buy 1 tire ending up buying more.