I had some car trouble today where AAA was unable to help. They sent out a driver from this…read morecompany, his name was Nick Blevins and he was extremely helpful. He was quick to get to me and was super nice and helpful. Due to the battery being completely dead and corroded we couldn't get the car into neutral so he helped get it into neutral. Additionally once the car was on the truck he asked if any keys on the key ring I might need which I hadn't even thought about. Overall it was a great experience super quick and very helpful. Way better than other experiences I've had in the past.

I called AAA to tow my truck to a dealer as it has no key. AAA sent A&D. The A&D driver said it…read morewould require dollies or skates, and AAA wouldn't allow them to use those. He also said they would have to tow it from the rear and because it had a hard, folding bed cover (factory installed) his boss would not allow them to tow it. Afraid the cover would blow off and damage the cab (not likely with a folding hard cover). I called AAA back and they are sending another company. They confirmed that their carriers use dollies, skates and whatever is necessary all the time. So, if you want a bunch of excuses as to why they can't tow your vehicle - call A&D. If you don't want to waste your time - call another towing company.

I am a regular customer since the place was Crazy Rays. Nov 2017 i was treated like crap. Before i…read morewent to the JY, i had called to see if they had any vehicles matching my Dodge Magnum. The lady i spoke to on the phone said they had 4. I went to the yard, i walked up and down the Dodge/Chrysler section and only seen 1 dodge magnum matching mines. So i walked to the entrance of the yard to ask the lady at the desk if she could tell me the exact location of the other 3 Dodge Magnums. She said she couldnt, that i had to look online myself. I said i did. But i couldnt find them. She called some other short blonde big lady to deal with me. That lady came from the front door with another customer. The lady behind the register told her my question and the big lady said: where is your phone? I said in my pocket. First off, that is not the way to talk to a customer like she knew me. Second, she dont know if people are up to date with mobile devices, she shouldnt assume. That is not the way to talk or treat any of your customers. I simply asked her for the location of the other 3 magnums and she kept saying i need to look on the website. I told her i did and that it dont match the yard. So we both got heated and she told me to leave. I drove 40mins to the yard because they told me they had 4 magnums, i paid my entrance for nothing. I got kicked out for asking a simple question: where are the other 3 magnums you told me you have?

Best place to buy used parts I travel over an hour just to come here because the selection is so…read moregood.

They're not just a shop--they're part of the Jeep community. Joe and his crew know Jeeps inside and…read moreout, and they treat customers like family. Whether you're lifting your rig, chasing down a weird rattle, or just need advice on a build, they're honest, knowledgeable, and passionate about what they do. Proud to partner with a shop that puts people and performance first.

I've been having JJJ upgrade my Jeep since I got it in 2019. Joes has lifted and upgraded my Jeep…read moreand gotten it right the first time, every time. Most recently, because MOPAR can't build a 6cyl worth a dang, I had them replace the engine, which was grinding itself to shavings despite me changing oil regularly as well as other maintenance. JJJ got it done, Even asked me to come in for a couple checks afterword to make sure all was well. Joes Jeep Jungle diagnoses correctly the first time, and fixes the problem, the first time. so yeah, I'll be back.

Seemingly things have improved massively since the majority of reviews were posted…read more Needed a key fob battery. Greeted, replaced the battery for me and out the door. Place looked well kept, the staff were friendly and willing to help. A guy also at the store has bought a new radiator or was exchanging one (as he handed the old one to the staff) and was happy.

I am not being unreasonable or unrealistic. I bought a new truck battery online for my Ram 1500…read moreCrew Cab, 4.7 v-8 yesterday bc Advanced Auto Parts said they couldn't order for me. Ok, no big. The battery I order specifically states on it, "guaranteed fit." Well, it comes while I'm at work last last. I go to put it in today and guess what....it's not the right one, ALTHOUGH their website says it is a "guaranteed fit." Well, they are very very wrong. This was not even close to being the right fit. The posts are on the opposite side of the battery, but the picture online does not have it pictured that way. "Guaranteed fit," remember? Take the battery up to the parts store, they won't help at all. They want me to spend ANOTHER $120+ to order a different battery with ANOTHER "guaranteed fit" and hope it fits when it gets delivered. Ummmmm, NO!!! This is their fault for false advertising and misinformation, not mine. To top it off, they are claiming they physically cannot order batteries for the store. Like, wtf? So, all they did was credit my card, with a nice "f'u stupid," and sent me on my way. God only knows when I'll see that $$$$ back on my card. Ugh. I'm just over it. I will NEVER come into your store again.