Unfortunately, My experience this time was subpar. The encounter with the young lady there was…read morequite contentious. She was rude and even exclaimed, "I knew you weren't gone buy-em." Prior to this, I explained that I wanted to compare with other stores. Despite this, the interaction continued to be more disrespectful and rude. I motioned for the manager, and explained to him what was happening. Usually, I have a good experience but today the customer service tanked. He apologized. I know he was sincere, because he is always very helpful. Although, I was going to spend $400+ ; the bad attitude really killed the sale. So much so, that I spent more at a competitor; who was more accommodating and helpful. If anything, being respectful and courteous really made the difference.

Horrible customer service. Went in at 7:45 for a quick battery for car keys. The big man working…read morestill had the doors locked. I asked if he could help me out, instead he answers the phone and fiddles with the key and said he didn't know how, pathetic and waste of time.

store closes at 12am and i needed an oil filter at 11:40 called them what can i do to get that…read morefilter tonight and so i said can i just order online and they leave it outside , thank the lord boss man said yes, not all heros wear capes give those autozone employees working june 7th 2025 at 11:40pm a RISE!

Thank you Atum for helping with my online order! Great customer service and very friendly and…read moreknowledgeable.

Awesome . Often find parts & they are helpful & conveniently located on Buford Hwy between Duluth /…read moreNorcross

Contacted Pull-A-Part a few times to sell my vehicle. When I first contacted them, the Operator…read moreoffered me a deal of about $500 for a my 2010 Ford Explorer. At the time, I was just interested in a quote and I told them that I would contact them again to finalize a deal if I couldn't find anyone to beat this quote. I ended up going out of town and forgot about my side project. Cut back a month later, I contact Pull-A-Part last week to sell my vehicle to them. The Operator then low-balled me with a different number than what they first offered and offered me $380. I was upset with this new number since I was expecting them to match their initial offer. I begrudgingly brought up this point and the Operator came back with a new offer of $410 for pickup on Saturday 7/12/2024. Since I was tired of dealing with this entire project, I agreed and we set an appointment to pick up my vehicle at 9am. I received a confirmation email and made preparations to have the vehicle picked up on Saturday at our agreed time. Come Saturday, I received ZERO correspondence from the hauler and at 0945am I contacted Pull-A-Part to ask if they were enroute. The Operator stated that they did not know when the hauler would arrive and that I would be contacted. Since I received no correspondence an HOUR after they were supposed to, I asked to reschedule for Monday. The Operator advised that the hauler would reschedule to Monday and did not provide a new time. The Operator stated that they "could not provide a time for Monday." I found this statement to be incredibly unprofessional since they were happy to provide a time when they first tried to low-ball me. I agreed to an ambiguous Monday reschedule. Today is Monday and you can guess that no one has contacted me and no one has come to get the vehicle. At this point, I'm sure that this business is some kind of scam.

Eric replaced my five year old battery with a new one just like the old one. I hope I get five…read moreyears out of this Durablast Gold too. Eric was professional and fast. This is the store I shall use from now on. Thank you for terrific service. I had no wait time!

Julien and Brandon deserve a promotion, raise, a big fat bonus and everything else. They both went…read moreabove and beyond to help change a brake light for me that was completely fused and melted into the socket. Not only did Julien first make sure which light needed to be changed out, because somehow police officers just assume we are to know that our tail light / brake light is out, I went straight to auto zone right away. Julien and Brandon spent a good hour out in the rain prying out this old bulb that was rusted, melted and fused to the socket. After being completely soaked from the cold, freezing rain, they got it out and replaced the bulb and made sure it was working. I can't thank them both enough for everything. God bless them, thank you thank you soo much!!

I have spent a lot of money with time at this store then my struts went out . The big fellow Tried…read moreto sell me used struts for my camper at the end I changed my mind and decided to just order them online and he started getting an attitude I called him out on his shit but if you don't want to work there don't work there you don't have to be rude to people

I was having an issue with my truck cap back window not opening up, I called and Jim said for me to…read morecome up and he'd take a look for me. I got there and he came out started working on it and within 10 minutes had it open and adjusted! Kudos to this guy for making my day. I was able to go kayaking after all!

went to autozone on Lawrenceville hwy bc my check engine light was on. they did the diagnostic and…read moreit printed out weak module and guy told me nothing was wrong. I was going home and decided to turn around and go to pepboys to get a second look. He googled what the code meant instead of telling me it was nothing and sending me away. Low and behold it was the battery and I was able to go back to autozone and have them replace it bc it was still under warranty. I will never go to that autozone on Lawrenceville hwy again they just pushed me out! pepboys Juan Carlos took care of me and went the extra step to make sure my car was running right! Great costume service. I will come here for now on!

I have been to this location over the years and David is just a wonderful employee. However, the…read morecost of oil change is SOOO expensive that i have to go somewhere else.

(Somehow!) got 2 nails and a bracket in my rear tire and didn't really have much time to wait but…read moresaw the reviews and decided to come here and they did not disappoint! Went to the Chick-fil-A nearby to wait it out and got a notice the work was done before I could even start eating my lunch. Less than an hour and I was on my way. Excellent, hospitable customer service too. We definitely have a new go-to tire place!

Customer service was 10/10 and this is probably the CLEANEST commercial business I've seen in…read moreyears? Jessy took good care of me and gave me good information as a new turo owner. You da man!

3 Car that was listed online wasn't even there, drove 40 mins. Luckily it wasn't the only other car…read moreI was looking for, but they over priced, even on a "sale" day

The prices are not as posted on their website. I bought a part that was a little over $17 but after…read morethey added convienence fees, a core charge , ( it was a spring) , something called a surcharge and two different tax fees plus a warranty that I asked them to remove and one other fee that made no sense, it cost me over $67! Beware folks!! It is a scam! Not only did I have this issue, none of the cars listed on their website was at the Gainesville ,Ga location. Totally disappointed!!

The guy that just helped me was amazing. He has pretty eyes and very personable. Help me put my…read moredipstick in and help me. Try to see if the steering wheel cover fit he made my afternoon quick and easy thanks again. I will definitely be visiting again for my other car needs.

O'Reilly's was my last stop after going to the other two auto parts companies! I was looking for a…read morethrottle body gasket that was different than what can be found online for my car. The other two stores couldn't find it after one simple search and didn't offer any additional assistance. But when I got to O'Reillys, I told David of my issue and he said "let me see what we can do". David went above and beyond my expectations. He did extra research beyond what was available for my make and model car. He found an alternative that would allow me to get my car put back together and get on the road again. From now on this will be my first stop because the customer service from the staff here was unmatched! Thank you and a huge thank you to David!