I recently purchased a used 2017 Subaru Forester and wanted to share my experience so others can…read moremake a more informed decision. To start on a positive note, I did appreciate the way the initial sales process was handled. The salesperson allowed me to do most of the negotiation over text and email, which gave me time to review and think through the deal at my own pace without pressure. That was easily the most comfortable and beneficial part of the entire experience. However, once the process moved into financing, my experience changed significantly. My wife and I were among the last customers at the dealership that evening while staff were beginning to close out. During the financing process, we were presented with documents to sign both physically and digitally, but there was very little time spent reviewing a clear breakdown of how the final price was structured or how additional products were affecting the total cost. We were given a total amount, but not walked through how items like GAP coverage and the service contract were being applied to the financing. The digital signing process also felt rushed, with limited opportunity to carefully review documents before signing. It wasn't until after leaving the dealership and reviewing the paperwork that we realized the total cost had increased well beyond what was originally discussed. I had negotiated to stay around $15,500 out the door, but the final amount ended up being over $18,000 once everything was included. I understand that I share responsibility for reviewing documents before signing, but I do feel that more time and transparency should have been provided, especially when optional products significantly impact the final cost. Additionally, after the sale, communication became very difficult. What could have been resolved with a simple explanation, such as how to handle warranty concerns directly through the provider, was not clearly communicated. This led to unnecessary frustration and additional time spent trying to figure out next steps on my own. After reviewing everything, I chose to cancel the GAP and service contract products and handle future repairs independently. That process was completed through the warranty provider. While I appreciated the flexibility and professionalism during the initial negotiation phase, the financing process and lack of follow-up communication left me with a negative overall impression. Because of this, I would not return for future business. My advice to others is to take your time during financing, request a full breakdown of all charges, and make sure you fully understand how optional products affect your total cost before signing anything. Overall, this has been a learning experience, and I hope sharing it helps others approach their purchase more informed and prepared.

I went looking and was looking at the 2026 Camry. It was a black young man who came over to help…read moreand was so uninterested in helping me. I wanted to see the inside and he was so uninterested in assisting me. I bought the car but in Thornton. Never will recommend that trea

Excellent Service from Nelson at O'Reilly Auto Parts - Stone Mountain…read more I came in to replace a front headlight that had gone out. After installing the new bulb, the light still didn't work, so I asked Nelson why it might be happening. He immediately identified the likely cause--a burnt fuse. Only someone who truly understands how cars are put together could diagnose it that quickly. Sure enough, he was right. Once the fuse was replaced, my headlights worked perfectly again, helping ensure safe driving. I'm grateful for Nelson's knowledge, kindness, and quick problem‑solving. Excellent service.

MY experience here was great jet was so nice and got everything I ask him for plus more if you need…read moreanything come to this store I appreciate y'all .

I Totaled my 2018 Mercedes GLC 300 late 2026 and had been using borrowed and rentals up until mid…read moreApril 2026. We are both in our late 80's and after carefully and diligently considering Purchasing and leasing from a dealership we decided Flexcar was our best option. The two major features affected our decision was no down payment total maintenance coverage. Other factors such as Month to month lease and vehicle swap options supported our decision. We were able to get a lat model Crossover that has been recommended cor seniors after 4 months we have had no issues and are completely satisfied with our decision.

Really bad. U r better off paying for a proper rental car from a reasonable company. The car was…read moredirty. The car had a problem with the engine. The company wants me to take time out of my day and sit around while they fix it..or pay $199 for a different car. This is a.company for people that cant get a car due to credit issues or something. Its absolutely no cheaper than renting at a regular rental place where they give you safe cars that work. You can switch them out without being penalized and paying a fine. This company caps your mileage and regular rental company doesnt. This company hands out dirty cars with mechanical problems. A regular rental company doesnt. From start to finish, miserable experience. I cannot in good conscience recommend this company to anyone.

Stopped by to grab a few things and dump some oil. First time ever finding out that you can dump…read moreoil here. The gentleman at the counter was nice. The shop was pretty clean but can probably use another 2 employees for faster service . SN : No matter where you take kids they always want something be prepared for the kids crying for candy , snacks or a hot wheel car.

Always great service at this location, best auto parts store around…read more Your employees are awesome, always. Today was no exception Emilio saved the day, with all the rain and my primary car in the shop, I was driving my back up which had shredded wipers. Emilio helped me pick up new ones and helped me install them. Also let me know you all install your batteries. Service with a smile while keeping my family safe. Seriously the best. Thank you for Caring Emilio...

I had to stop into Advance Auto parts to get wiper fluid and new windshield wipers for my vehicle…read moreand noticed that Shot Vets was set up in the parking lot doing pet vaccines and tests. My fur baby was in need of a heart worm medicine and they were able to see him that momentum too. The vet techs and veterinarian were friendly and professional. I was able to order medication to be sent to my home too. It was wonderful to see that Advance Auto Parts has teamed up with Shot Vets to provide great service.

I will never return to this store! Customer service was absolutely horrible. Didn't get the correct…read morepart and gave them all the right information. I know nobody wants to work in 2021 but come on. Another business in line for being shut down if you ask me!

Steven did a great job identifying needed parts and helping with replacement of brake lights. Great…read moreservice, friendly and knowledgeable staff. Would recommend 10/10

Hello, I would not recommend anyone to buy alternators from this store. I recently bough two…read morealternators where both were manufacture defects. One of the alternators would spark upon starting the car (see picture), and the other alternator did not charge the battery at all. I had to go to NAPA Auto Parts to buy a better quality alternator, and this fixed my issue. Nonetheless, I ended up paying double in labor. I want to share my story and prevent others from making this mistake.

The elderly black guy is lazy as hell. I asked did the help install headlights he said no. I went…read moreto my car call a nearby location they said yes & I drove to them bought the item and they helped me. Not only did this location miss out on a sale but I will never come here again. I've never had a issue with this company but this guy makes them look bad.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I am new to the area and was looking to get my car serviced. A gentleman from church highly…read morerecommended SAC. It was a little out of my way, but I'll be back! Justin was very nice over the phone when I made my appointment. When I arrived I was greeted by the woman at the front counter. Very Pleasant!! Service was done in a reasonable time. the price was what was quoted and the coffee in the waiting area was good too!!

Always helpful and knowledgeable. Upfront with repair costs, willing to see you within a day.read more

Awesome place to go check out if you don't wanna spend much more than you can afford. I was first…read moreintroduced to this place a few months ago -- and I've been going back ever since. It seems as if they have a wide variety of my model(Maxima ) type car. Pull-a-part is definitely the way to go. Friendly staff members... And they try they best to make sure you leave satisfied.

Website says closes at 5:30, they had the door locked at 4:55. Wouldn't let me go pull a valve…read morecover that takes 10 minutes. People working are very rude. Will only be supporting the other two atlanta locations from now on.