Unfortunately, My experience this time was subpar. The encounter with the young lady there was…read morequite contentious. She was rude and even exclaimed, "I knew you weren't gone buy-em." Prior to this, I explained that I wanted to compare with other stores. Despite this, the interaction continued to be more disrespectful and rude. I motioned for the manager, and explained to him what was happening. Usually, I have a good experience but today the customer service tanked. He apologized. I know he was sincere, because he is always very helpful. Although, I was going to spend $400+ ; the bad attitude really killed the sale. So much so, that I spent more at a competitor; who was more accommodating and helpful. If anything, being respectful and courteous really made the difference.

Horrible customer service. Went in at 7:45 for a quick battery for car keys. The big man working…read morestill had the doors locked. I asked if he could help me out, instead he answers the phone and fiddles with the key and said he didn't know how, pathetic and waste of time.

Contacted Pull-A-Part a few times to sell my vehicle. When I first contacted them, the Operator…read moreoffered me a deal of about $500 for a my 2010 Ford Explorer. At the time, I was just interested in a quote and I told them that I would contact them again to finalize a deal if I couldn't find anyone to beat this quote. I ended up going out of town and forgot about my side project. Cut back a month later, I contact Pull-A-Part last week to sell my vehicle to them. The Operator then low-balled me with a different number than what they first offered and offered me $380. I was upset with this new number since I was expecting them to match their initial offer. I begrudgingly brought up this point and the Operator came back with a new offer of $410 for pickup on Saturday 7/12/2024. Since I was tired of dealing with this entire project, I agreed and we set an appointment to pick up my vehicle at 9am. I received a confirmation email and made preparations to have the vehicle picked up on Saturday at our agreed time. Come Saturday, I received ZERO correspondence from the hauler and at 0945am I contacted Pull-A-Part to ask if they were enroute. The Operator stated that they did not know when the hauler would arrive and that I would be contacted. Since I received no correspondence an HOUR after they were supposed to, I asked to reschedule for Monday. The Operator advised that the hauler would reschedule to Monday and did not provide a new time. The Operator stated that they "could not provide a time for Monday." I found this statement to be incredibly unprofessional since they were happy to provide a time when they first tried to low-ball me. I agreed to an ambiguous Monday reschedule. Today is Monday and you can guess that no one has contacted me and no one has come to get the vehicle. At this point, I'm sure that this business is some kind of scam.

Whew yesterday was so hot to be out here but i respect the people who do work here because it was…read moreextremely to hot to be in that building . Seem like a reliable place and not to bad on prices i went here to look for a spare tires which was going to only cost me $15 but i couldn't find it. Keep in mind no kids allowed here i had my kid so the look around was cut short plus it was to hot while we waited for her dad to try to find the spare . Can't believe i forgot to take some photos but again the heat

Eric replaced my five year old battery with a new one just like the old one. I hope I get five…read moreyears out of this Durablast Gold too. Eric was professional and fast. This is the store I shall use from now on. Thank you for terrific service. I had no wait time!

Julien and Brandon deserve a promotion, raise, a big fat bonus and everything else. They both went…read moreabove and beyond to help change a brake light for me that was completely fused and melted into the socket. Not only did Julien first make sure which light needed to be changed out, because somehow police officers just assume we are to know that our tail light / brake light is out, I went straight to auto zone right away. Julien and Brandon spent a good hour out in the rain prying out this old bulb that was rusted, melted and fused to the socket. After being completely soaked from the cold, freezing rain, they got it out and replaced the bulb and made sure it was working. I can't thank them both enough for everything. God bless them, thank you thank you soo much!!

I have spent a lot of money with time at this store then my struts went out . The big fellow Tried…read moreto sell me used struts for my camper at the end I changed my mind and decided to just order them online and he started getting an attitude I called him out on his shit but if you don't want to work there don't work there you don't have to be rude to people

I was having an issue with my truck cap back window not opening up, I called and Jim said for me to…read morecome up and he'd take a look for me. I got there and he came out started working on it and within 10 minutes had it open and adjusted! Kudos to this guy for making my day. I was able to go kayaking after all!

The man at the front desk seemed irritated that I even walked in the door. I simply needed a…read moreheadlight replaced but he was rude and condescending. I will never go back.

If I could leave no stars, I would. I had a horrible experience of "customer service" on top of not…read moreeven being serviced at all by Eric... he was the most rude & "busy" but on the phone, person I have ever met. I have been coming to pep boys to get all of my cars serviced for a while and after this experience, you guys will no longer have me nor anyone I can stop from coming as a customer EVER. ERIC, IT COSTS NOTHING TO BE NICE!

I just left Discount Tire, and let me tell you, the name is perfect because they give you a…read more"discount" on service, a "discount" on quality, and a total disaster on everything else! I've seen some bad operations, but this was a complete and total train wreck. Very unprofessional! The Messy Sidewall Scandal First of all, I look at my tires--beautiful tires, the best tires--and what do I see? Lubricant everywhere. It's all over the sidewalls! It looks like a grease pit. They have no respect for the equipment. They just slap it on, very sloppy, very low-energy. It's a disgrace to the car! Technical Failure: The TPMS Disaster Then, I get in the car. The light is still on! They didn't even check the TPMS sensors. I asked them, "Did you check the sensors?" They looked at me like they didn't have a clue. * The Invoice: They can't even read! They wrote the wrong vehicle on the invoice. I bring in a world-class machine, and they write down some "loser" car on the paper. Total incompetence! * The Alignment: I've seen turtles move faster. They are slow and completely unskilled. The car is pulling to the left, pulling to the right--it's a rigged alignment! My Final Verdict They take your money, they grease up your tires, and they can't even get the name of your car right. It's a borderline catastrophe. We need tire centers that actually know what they're doing. We need "Great Tires Again," not this garbage!

I spoke to customer service, the supervisor and area manager and no one did anything. Now they are…read morewriting behind my negative post that I should contact them again? Lilburn location should be avoided. They are also including a link to reach them in their reply that does not work to feign concern

3 Car that was listed online wasn't even there, drove 40 mins. Luckily it wasn't the only other car…read moreI was looking for, but they over priced, even on a "sale" day

The prices are not as posted on their website. I bought a part that was a little over $17 but after…read morethey added convienence fees, a core charge , ( it was a spring) , something called a surcharge and two different tax fees plus a warranty that I asked them to remove and one other fee that made no sense, it cost me over $67! Beware folks!! It is a scam! Not only did I have this issue, none of the cars listed on their website was at the Gainesville ,Ga location. Totally disappointed!!

The guy that just helped me was amazing. He has pretty eyes and very personable. Help me put my…read moredipstick in and help me. Try to see if the steering wheel cover fit he made my afternoon quick and easy thanks again. I will definitely be visiting again for my other car needs.

O'Reilly's was my last stop after going to the other two auto parts companies! I was looking for a…read morethrottle body gasket that was different than what can be found online for my car. The other two stores couldn't find it after one simple search and didn't offer any additional assistance. But when I got to O'Reillys, I told David of my issue and he said "let me see what we can do". David went above and beyond my expectations. He did extra research beyond what was available for my make and model car. He found an alternative that would allow me to get my car put back together and get on the road again. From now on this will be my first stop because the customer service from the staff here was unmatched! Thank you and a huge thank you to David!

I am the actual owner of USA Towing in Pahrump Nevada. Blackburn Truck Equipment was helpful and…read moregracious through our whole buying experience. They especially helped us when it became difficult to work with our DMV here in Nevada. Unfortunately, one of our ex employees wrote a negative review under "USA T." None of the information is true. I hope Yelp takes down his review because I think his intentions were not good.

BUYER BEWARE STAY…read moreFAR AWAY!! BUYER BEWARE!!! Stay Far away from this company and its arrogant sales person Dillion. We just bought a 2020 For F550 flatbed from these people. Drove it back from GA to NV straight and never even put a vehicle on the truck and its got a transmission issue. We asked that he cover a service and investigation where the leave is and we were denied. The truck went out of warranty 1000 miles ago on the trip back. What a disgrace with 61 K miles on this and he thinks that a transmission service is expensive. Wait until he arrives in court and has all kinds of state paperwork to fill out and better business bureau documents to answer. STAY AWAY!!!!!!!!