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    Advance Auto Parts

    1.9 (8 reviews)
    Closed 7:30 am - 6:00 pm

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    Photo of Rodger W.
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    10 months ago

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    7 months ago

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    8 months ago

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    5 years ago

    Maybe I came in on an "off day" maybe someone's dog died Or someone's betting debt is coming due I

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    6 years ago

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    6 years ago

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    17 years ago

    Always have what you need really fast and knowledgeable staff. The place is affordable also, open every day!

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    7 years ago

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    Ask the Community - Advance Auto Parts

    Rapid Recovery - They Ran Over My Car With A Tow Truck And Tried To Run

    Rapid Recovery

    (49 reviews)

    Just to spare you a ton of time and words to read my emergency brake was on and would not turn off…read more I was in the middle of my work day with 2 special needs clients who have Autism, one having very difficult time with my car situation. Needless to say it wasn't long before this stressful situation got a lot more stressful. The first tow truck came but they were not equipped with what was needed to get the car on the truck so I was instructed by that truck driver to call my SOS back and have them call for another tow and left us there distressed. Any way,I had to call back and Rapid Recovery came this time. Not only did they reply quickly but they sent Jonathan Lake who clearly heard the stress in my voice when I explained about having two autistic people in the car who were not pleased with the situation. He was calm, professional and made me feel completely heard, at ease and was compassionate of our situation. He explained that he would get there as soon as possible, even calling a second time to give us his location and reassure us that he's not too far away. He allowed me to leave the keys in the car so that I could take care of the two people I was driving back home to deescalate tension and behavior (the first company would not allow me to do that) I cannot explain how much I appreciated his calm demeanor, professionalism and kindness. Please give this man the recognition and compensation he deserves and do not let him go!! Professionals with kindness and humanity are not always easy to find. I hope you understand that his professionalism and compassion really helped us get through today. Thank you for recovering us all Jonathan! Vida Garcia

    One star is one too many!…read more I needed a tow on Tuesday and again today and both times after contacting AAA I received the following texts, 2/10 & 2/13 respectively: AAAService: Hi , help is on the way! This is Y1832-Corey F with RAPID RECOVERY TOWING SVC.. I will meet you at XXXXXXXXXXXX. These are automated texts. Please do NOT reply. AAAService: Hi , help is on the way! This is Y1832-Jason B with RAPID RECOVERY TOWING SVC.. I will meet you at XXXXXXXXXXXX. These are automated texts. Please do NOT reply. I received no updates or a map of how far the driver was out. I contacted AAA several times for updates and only after making these calls did I finally get a tow. On 2/10 it was about 2 1/2 hours later and today it was 1 1/2 later, mainly because I had a feeling I would get into the same issue I encountered on Tues. As it so happened, the same drive that came on Tues, came today. He was dispatched and immediately I received a text with a link to his location and how long it would take him to get to me. All AAA could tell me is that the driver is on the way, they could be stuck in traffic or with another person, no information. Corey F & Jason B who were dispatched on both those days, don't exist. This company takes paying customers before they go to contracted customers. They use these fictitious texts to hold you till they get around to towing you. When a real driver was dispatched, within minutes I received a text allowing me to track my drive and he was here in the amount of time the text said. They are liars and thieves and no one should do business with them.

    Mercedes-Benz of Southampton

    Mercedes-Benz of Southampton

    (47 reviews)

    As far as your reply is concerned, I had to call YOUR salesperson to notify her the charge was…read morestill on my account. The salesperson did NOT tell me the title was outstanding. The charge was removed immediately, which leads me to believe your facts are NOT correct. As I was dealing with your dealership for the first time and I frequently purchase cars, I will go to another dealership where they care about their reputation and customers.

    Service is so bad we are selling our Mercedes. They don't…read moreanswer the phone; sometimes you get voicemail and even calls made in the morning are not returned until the end of the day; sometimes the phone is transferred to a call center but the operators have no idea of how long service will take- told me I could wait for the car, but then when I got there, I found out it would take several days. Also, there were several recalls and the dealership never had the parts on hand, meaning that either I would have to go back a second time, or the car would be there several days. Once, when there was a malfunction of a safety system, the service writer tried to deny the feature was on the car, then denied it was malfunctioning. I had to send pictures from Google! Ended up there four days to get sorted. The pickup area is filthy with candy and food wrappers and half empty water bottles on the floor or stuffed inside tire displays. They also do not wash the car unless you remind them, and twice it was done so badly that they had to redo it. And forget about getting a loaner car. And finally, service is massively overpriced. For that money one should get red carpet service.

    Riverhead Mazda

    Riverhead Mazda

    (6 reviews)

    One of the best dealerships around !!! Excellent service and the staff is great !!! I love my…read moreMazda CX-5....

    New *** UPDATE ***…read more11/12/25 My interaction with the team over at Riverhead Mazda service department was so impressive that I came back the following week to purchase a second car!!! Again I was treated with respect and a knowledgeable team effort to ensure my needs were met. Special Thanks to my sales advisor Robyn who made herself available to me even during her time off to answer questions and assisted with connecting me to onsite staff promptly. Gerson (sales manager) worked together seamlessly with Robyn from start of sale until the end. Again Riverhead Mazda Team went way above and beyond! ***Original Review *** 11/02/25 Phenomenal SERVICE DEPARTMENT!!!! Thank you Greg Williams and your ENTIRE Service Team for providing me with respect. After purchasing a Mazda from another dealer in Huntington not only were you able to finally fix an on going issue that I had been having since day of purchase (from them the previous year) but you and your team went above and beyond to rectify my relationship with Mazda after their dealership dismissed and minimized my issue (while failing to present the product that I paid for with my hard earned money). You were HONEST, informative and attentive the moment I walked in which made my experience easy and amazing. Good people are hard to find, thank you for being one. I am so happy and will not hesitate to be a return customer with you and your team at Riverhead Mazda. THANK YOU!!!!

    Advance Auto Parts - autopartssupplies - Updated May 2026

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