Came by near end of day and they helped put on new headlight bulbs on my cadillac which if you know…read moreyou you know graciously. Great customer service. Thanks again!

I have only lived near this location for 2 years and since moved away, yet this is still my go to…read moreauto parts store. Every single employee here is phenomenal and always friendly, knowledgeable and most importantly; willing to help! I drive 15 minutes passing autozones, adv auto parts to give them my business. O'Reillys is already the best of the three but this store is the best location.

A Big shout out to " TONY" at this location ( 67th Ave Bell Rd) . Had some questions regarding…read morepricing , and professional thoughts about an issue that I was having . Tony took his time to explain , and answer every question that I had asked him . He was professional , and very patient with me . Tony , THANK YOU SIR ! I truly appreciate you and your advice . Autozone , you got a good employee there.

An older(than myself) Hispanic gentleman helped me find a small engine fuel line and showed me to…read morethe self checkout which I didn't even know was an option. Great job Auto zone guy. I didn't have to scour the shelves to find what I needed. Thanks!

During a Saturday shopping trip, my truck started kind of slow. Just in case, we stopped in to this…read moreO'Reilly for a battery test. Jim at the counter jumped right on it and sure enough, my battery was bad. They had one in stock and Jim explained how the warranty works. He also explained how I could take it home to change it out and then bring the core back to any store for credit. The level of service I got from Jim was next level. I hope O'Reilly can get more employees like him.

I needed a new battery and was so grateful for Matt and Michele that worked together to replace it…read more They were so kind and quick to get me back on the road- I really appreciate them and the service provided!

The crew here is always helpful and are willing to look into things to help you figure out the…read moreproblem. It's by the house been coming here for years. They don't know everything but they will try and get you in the right direction.

Went to AutoZone today to get help. I asked some lady that was working there black woman very rude…read more All she did was dance and try to sing. Try to ask her. Where was a product that I was looking for? All she did was pointed and I came back and asked her again. She's very rude. I would never go back there again if she still working.

Needed air filters changed. Alex knew exactly where my filters were located and changed them for…read moreme. Great service

Tim the manager was so helpful over the phone. Then in the store did everything right. The other…read moretwo gentleman were very helpful and polite. I will be back!

I went for wiper blades, what impressed me and something I appreciate from business owners is he…read moreshook my hand and said thank you we appreciate your business. I know a lot of people may not like this, but I still value when transactions take place based on words and actions and to me this spoke louder than anything I would have saved by purchasing online. I will get all my basic car parts from here.

From the owner: Carquest Auto Parts at 12801 W Grand Ave in Surprise is one of the nation's leading auto parts…read moreretailers stocking new and remanufactured automotive parts, maintenance items, and accessories such as batteries and oil filters for all makes and models. Visit your local store in Surprise, call us or go online to order and pickup in-store. Carquest is part of Advance Auto Parts, Inc., the largest automotive aftermarket parts supplier in the U.S. Save even more on your next visit by signing up for Speed Perks and receive discounts on the parts you need at participating stores.

I went into Auto zone for help in getting an oil change. I merry a wonderful man Carlos R. he…read morehelped me figure out where I should go and what and filter to buy for my car! Excellent Service! thank you, Carlos!

Reid was amazing with his customer service asking all my questions helping me grab everything I…read moreneeded and no forceful upsales. He took the time as if I was a priority. Clean store and lots of parking and right off the freeway. Definitely visit this location

I was in a full state of panic when my battery died at 9 pm on a Tuesday. I got a jump start and…read moreheaded to O'Reilly's. Landon took great care of me! He is very quick and professional. He had me going in no time! O'Reilly you have a great employee in him! Please pass on my thanks and immense appreciation! Thank you thank you thank you!

Brian went out of his way to help my wife replace a battery that most auto parts stores aren't…read moregoing to touch because part of the intake ducting covers it and it's a fairly complex install compared to other battery swaps. He didn't even bat an eye and it was a warranty job as well so no sale for the store. It was just great customer service all around. We'll be using this location as much as possible from this point forward.

These guys are AMAZING!!!! They went above and beyond to help me get the right part and ensure it…read morewas expertly installed. They made a life-long customer out of me and my 84' K5 Blazer!! The location that's .3 miles from my house in Downtown Glendale is HORRIBLE-- I'll happily drive the 20 minutes to get to this location off Bell Road every time I need something because of the professionalism, kindness, and great customer service.

This is my favorite auto parts store. I like to change my own oil transmission fluid etc and I…read morealways go here for my fluids

Q was amazing! Super helpful, he went above and beyond helping with my battery and made us feel…read morereally welcome. Please reward him or recognize them in some way. Ive been to other O'Reilly in the local area and they were nowhere near as great. Thank you

We stopped at a nearby O'Reilly Auto Parts store last Monday because of key fobs that needed new…read morebatteries. The young salesclerk was very helpful and not only got the batteries but installed them for us. We so appreciated his kindness in helping us.