Noticed had a flat tire shortly after leaving my house and pulled into the dollar store next to…read morethis O'Reillys. Ended up needing a little extra muscle and went in to this store looking for some. The associate named NELSON came out into the 85 degree heat(direct sun) and pulled off, patched, filled it with air, and put the tireback on for me...from his own supplies in his car! Absolutely top notch customer service.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I was pretty upset because my car had just been totaled, but Ace Pick-A-Part made the process…read moreeasier. They gave me a fair offer right away and sent a driver to the tow yard to pick up my car. He handled everything and handed me a check on the spot. The only mistake I made was forgetting to remove my license plate and by the time I realized it, the car had already been crushed.

ive been coming here for years,,,,i usually find what i need every time…read more however, i'm very disappointed with this business. i went to get a part from a vehicle...in which it was only "one" of. paid to get in, went to get the part and it was not in the vehicle. how can you not keep an inventory on the items sold? what a waist of time and money.....imagine how many people loose their money becasue a part has already sold. the cashier should be able to tell you if the item has sold especially if they can ask you what part are you looking for. at least allow a entrence pass for another time if they won't refund a blank trip.

AWESOME SERVICE!! I bought two batteries for my truck in October 2022. It seemed to start…read morestruggling a little when starting at the end of July 2025. I went to the Advanced store where I always shop and Jordon waited on me. He looked up the info., purchase date, checked the batteries and told me they needed to be replaced.... at NO CHARGE! The warranty was 3 years so my advice is to ALWAYS buy the GOLD Die Hard! Jordon also rolled the new batteries and tools out to the parking lot and we switched the batteries out in under 5 minutes! Awesome customer service and Jordon gave me new hope for our young people. He'll go far in life I'm bettin'! John Mitchell

Amber is amazing! She deserves a raise! She goes above and beyond to help out customers and does it…read morewith a smile! I went to Tires Plus and they told me that I need a new battery. I didn't think I did so I went into advance auto parts and they told me my battery is fine! I would have wasted $250 dollars at Tires Plus if I didn't come here to get my battery checked out!

If you're a junkyard dog this is a great place to come and find those hard to find and expensive…read moreparts for your aging automobile. Prices are very inexpensive. Bring any tools you'll need and cash seems to work best here. There is a $2 yard entry fee. The yard is hot and dusty. If you're pulling lots of parts bring water. Dress in your dirty car pulling parts clothes and enjoy.

Gainesville, FL - Beware. At checkout, make sure they don't upcharge you for warranty without…read moreasking you first.

Improve customer service. Rude did not help me find a wiper or help me put it and o am handicapped…read moreand could not put the wiper on and it was raining. One star is the lowest this site allowed me to do but it's -000000 Would not ho there again. By the way according to the woman working the guy who did not help was the manager. In my opinion go someplace else

I was helped immediately and my battery was changed in less than 10 minutes! The girl who changed…read moremy battery definitely knew what she was doing and she was absolutely AWESOME! Great customer service and awesome experience. Her name is Jenna, ask for her and you'll be all set!!

I recommend this business to anyone who wants honest, quality work done in their Volvo…read more The crew is friendly, honest and knowledgeable about what they do.

So grateful to have found this shop! I was in a panic because both key fobs to my XC60 quit working…read morewhen I was changing batteries. Unable to reach Richard's by phone, I drove there first thing the next morning to beg and plead for help. Not only were Richard and RJ welcoming to a walk-in, RJ promptly tended to the key fobs in between customer check-ins. He quickly resolved the problem, which was 'user error' and kindly gave me an education for future reference. If you drive a Volvo in north central FL, this shop should be on your radar!

Windshield wipers... such a needed thing... BUT, you just don't know how good they are until you…read moreabsolutely need them. Today I ran into a drizzle of rain as I drove through Gainesville. I'm returning from a hospital visit. I stopped in Auto Zone real quick to grab some wipers because mine were absolutely horrible. Sometimes I hate these little stops because customer service nowadays seems as if it doesn't exist. This was NOT the case. "Dee" was working the counter and was EXCELLENT with his customer service. He had a smile, was polite, knowledgeable and friendly. I guess he didn't get the memo... "it's 2023 and being a jerk is expected." Thankfully he didn't. AZ.... This dude is management material. Keep him. God bless.

I order 2 sets of the same thing not knowingly. The people at the desk could have easily taken…read moreadvantage of my ignorance yet they were honest and informative and took it off my bill. Thank you. I did request their service for delivery, but after waiting for Uber person to get to my establishment for a significant time; I went and got it on my own. After I had gotten the article and almost reach my house, which is actually across town, the Uber delivery person called me and cursed me out for not waiting on her then she rudely hanged up on me. I am so glad I went to the store because that personnel was absolutely professional.

Amazing costumer service very friendly and help-full was getting some fuel hoses and the guy was…read morevery knowledgeable

I'd rather come here WAAAY before a "discount" or a "zone" type store. The cost difference is…read moremostly perceived, but the quality and the help is usually of a much higher caliber

I really had a puzzling problem with my car. I rode my bike here and told the crew! They helped me…read morefix it and gave me their best advice. In my haste and preoccupation with my problema, I forgot my wallet at home. Now, I was thinking, I have to bike back home, to get my wallet. The attendant noticed I had an iPhone, and although my main credit card was in my iPhone wallet, somehow, I had never used it. He showed me how simple it was, and I bought the tool I needed! How cool is that!?

Core charge. They…read moremake it impossible for you to actually get the core charge back. At this level of inconvenience they may as well not include the idea of the core rebate. - What's more, they are spitefully unwilling. Almost jolly at the notion of inconveniencing you. 10/10 for practicing your patience, if that's what you're looking to do.

Great place to customize your truck. Austin was extremely helpful in making suggestions and…read morewalking me through the process of upgrading my wheels and tires. I gave him a vague idea of what I was imagining, and instantly he was pulling up examples for me to look at online. He also had really good suggestions for what would look good, how much noise the tires would make, and if I would run into any problems with sensors, turning radius, etc. These guys will make you an estimate and stick to the timeline and price quote of what they promised. No unexpected expenses when you pick up, and the work was done really fast. Snowball has a permanent home for all his upgrades.

Was having serious problems with a custom audio system in my 2018 JK. These guys chased the problem…read moreover a couple of visits. Wouldn't give up. Kept asking my opinion and experience with the system. Of course we were never able to duplicate the problem with them so they could definitively identify the problem. But through the process of elimination and their expertise, not only did they resolve the problem, but I have a better system than we started with. Great bunch of crew members. Great customer service. And they backed up all their work. Very satisfied customer here. And I'll be bringing Waylon back for more things to be done.