My dad and I were on a trip stopped at a rest area and got in our car the battery was dead was able…read moreto get a jump went to AutoZone it was drizzling and they wouldn't come outside came to Advance Auto LU was amazing well knowledgeable and great customer service let us know our options and helped us make the best decision. we were on a trip so we had no tools so he removed and installed new battery for us he went above and and beyond if I could give him 10 stars a I would. which they had a LU at every location.

had Lu at the register today. He was very unprofessional and quick to be upset when asking…read morequestions about items to purchase. heard him over the phone with a customer acting the same way. When checking out he was so frustrated with questions that were asked he acted as if he wasn't going to sell/checkout the items I wanted to buy. This type of customer service does not belong anywhere. I've had more than a dozen good encounters at this advanced auto parts and have always been helped TREMENDOUSLY when asking questions. if you can't operate the front desk of an advanced auto parts you probably can't do much in life and life must suck. last but not least Lu has no clue how to operate the computer system when finding parts and Is LOST. Either he put no effort into the training and learned nothing or was trained improperly. Unfortunate I had to leave a comment today but people like this are what make life harder for everyone else. he simply could have remained calm and kept looking for the item that was asked. Please pay attention to who you're hiring. SIDE NOTE : IVE PREVIOUSLY BOUGHTEN THIS ITEM FROM THE SAME STORE. I HAD ANOTHER WORKER KINDLY AND PROPERLY FIND THE ITEM FOR ME TO PURCHASE. This is something that could have been completely avoided if the worker was trained Accordingly and had acted professional. Hope Lu can figure it out for himself as he will have a long Road ahead of him if he acts this way his entire life.

Noticed had a flat tire shortly after leaving my house and pulled into the dollar store next to…read morethis O'Reillys. Ended up needing a little extra muscle and went in to this store looking for some. The associate named NELSON came out into the 85 degree heat(direct sun) and pulled off, patched, filled it with air, and put the tireback on for me...from his own supplies in his car! Absolutely top notch customer service.

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.

Amazing costumer service very friendly and help-full was getting some fuel hoses and the guy was…read morevery knowledgeable

I'd rather come here WAAAY before a "discount" or a "zone" type store. The cost difference is…read moremostly perceived, but the quality and the help is usually of a much higher caliber

Coming from new york a nail in our tire is enough to screw everything up.... No pun intended lol…read more Me and my partner came in here freaked out worried we wouldnt get home in time or have to drop 300$ on a new tire but mark made the end of our trip a breeze. We bought tire patch repair kit and fix-a-flat! We went outside to do it ourselves and we were short on parts! Mark went beyond his pay to help us out. He let us use his own tools and really turned our day around. When you see this thank you so much!!! Also the entire team is friendly and works together so nicely we talked to kym aswell who also helped us organize our thoughts. Id come to this auto parts store if i was in the area the few other store i called near by either gave me short answers or bad advice and mark really was committed to making sure we left feeling confident we can drive safe! Thanks!!! If i could put 100 stars

Mike greeted me right away and met me with a warm attitude. He helped me get what I needed right…read moreaway. I appreciate his calm and friendly demeanor. Will make this my neighborhood store. Thanks

So grateful to have found this shop! I was in a panic because both key fobs to my XC60 quit working…read morewhen I was changing batteries. Unable to reach Richard's by phone, I drove there first thing the next morning to beg and plead for help. Not only were Richard and RJ welcoming to a walk-in, RJ promptly tended to the key fobs in between customer check-ins. He quickly resolved the problem, which was 'user error' and kindly gave me an education for future reference. If you drive a Volvo in north central FL, this shop should be on your radar!

No direct experience. Works ONLY on Volvos…read more Would have preferred "no rating" but that's not an option. That info should be somewhere in this site's info about the vendor. So, ignore the 4 rating, it's "no rating", just offering the "Volvo only" info.

Improve customer service. Rude did not help me find a wiper or help me put it and o am handicapped…read moreand could not put the wiper on and it was raining. One star is the lowest this site allowed me to do but it's -000000 Would not ho there again. By the way according to the woman working the guy who did not help was the manager. In my opinion go someplace else

I was helped immediately and my battery was changed in less than 10 minutes! The girl who changed…read moremy battery definitely knew what she was doing and she was absolutely AWESOME! Great customer service and awesome experience. Her name is Jenna, ask for her and you'll be all set!!