Friendly help and good prices and plenty of inventory this saves me a lot of driving away from homeread more

we came in to fix the AC and an oil leak. We left and someone told us we had a faulty alternator,…read moreour AC ran good and we thought they fixed the oil leak. it turns out they didn't. We have oil blowing out still, they misdiagnosed our car with "a bad alternator" when we reallt had piston knock. We came out worse then when we went in

I'm not sure where ANYONE has something bad to say about Custom Dynamics Customer Service…read moreDepartment. I dealt with three of them today 10/24/2024 Leigh Anne, Spencer and finally Jeff Fuller. All of them FIVE STAR! Story..... I have a 2007 Street Bob. I ordered a light kit, damn almost 15 -17 years ago. (Where does the time go) It was so long I forgot what I ordered. So I call up with a problem with my triple play because my rear Turn, Brake and Running light are now just turn again. I send my info over to them, but I'm impatient and after sending them an email, I try to jump on chat for a quicker response. First I get Spencer. He was pleasant polite and knowledgeable. But, my phone disconnects from Chat. So i hop on my PC and try and chat again.. This time i get Leigh Anne. She informs me that some one already has my service ticket and asks for my phone number and someone will call me. I give it to her and within 30 seconds. 30 SECONDS! Jeff Fuller calls me. He checks out my pics and lets me know, In the nicest way, " Sir, that is a Harley Davidson Turn Brake Tail light module not ours but, that is our street magic load stabilizer, so lets check a couple of things. Are you near your bike?" I said, "I was" and then ran around the house looking for my keys as he waited patiently. Once at the bike, he asked me a couple questions, had me check a couple things to make sure that the CD load stabilizer wasn't the issue. He then said, "That the problem is most likely the HD Brake turn Running light module" because, the CD product seemed to be just fine. ( Which, we all knew that. He just wanted to make 100% sure". It's hard enough to get people on the phone now a days to help you with their own companies product. But, to get 3 competent, and respectful people who spoke clear English , Is like a unicorn sighting. I can't stress enough, that they were polite, kind and in no way shamed me for calling in with an issue on some product that wasn't even theirs, let's not even mention that the product that was theirs was almost 20 yrs old. I'm guessing its probably out of warranty! In the End, it was the HD part that was bad. Not Thiers. Yet Jeff still took the time to help me diagnose the issue before we ended the chat. So, anyone that says anything about their customer service department is either mistaken, high, or both. All three people I dealt with, were exceptional. Thank you to Custom Dynamics and the Custom Dynamics Cust Service Depart for being what is missing nowadays in most businesses. Good People who care, are knowledgeable, go above and beyond, and who know what Exceptional Customer Service is! ps Now I'm ordering my new Triple Play from Custom Dynamics. Thank You. Respectfully, AAron S. Ventura CA.

while In Florida I bought a set of fairing lights for my road glide. when I got home to SC last…read morenight I opened the package and there was two screws Missing out of the hardware kit Cheryl told me i would have to go back to the dealer in Florida. I explained I was 6.5 hours from where I bought the lights I ask can you just send me a new hardware kit? she would not help me at all Told me I would have to provide pictures. I explained I just need two screws she was not willing to help me I've bought hundreds of dollars of there products I will never buy another item from custom dynamics eagle lights here I come.

John did my brakes in my driveway, so convenient. Needed pads and rotors and did it so much…read morecheaper than taking it to a dealer. Excellent job. A+​

Awesome quick and fast service. Would def use services again. John was on time, efficient and knew…read moreeverything that needed to be done. Thanks!