older white man was extremely rude to us off bat we asked if recharging a battery was a possibility…read moreand he looked at us condescendingly and spoke down to us... not sure if it's cause we're woman but regardless that's not how you speak to customers.

Terrible customer service. The man behind the counter was not only rude, but lazy. I asked a…read moresimple question about car wash and his response was flippant. "I have no idea, the rain washes my car", I asked if there was anyone else that could help, he said "no", and as I walked away, he let out a big burp. Discusting. Not a minute late a man walked in, and there were instant buddies. What is up with people there. You work at an automitive store and you don't know anything about the products your selling.

I called to find out if Carquest had simple, old fashioned tire gauges, and spoke to Tiffany. On…read morethe way there, I passed 2 other auto parts dealers, which would have been a lot closer. However, because of the sweet spirit of Tiffany during our phone conversation, I kept driving and went to Carquest. So glad I did. Everyone there was helpful and totally about the customer. Refreshing indeed! I will be back! -DCruz

Knowledgeable parts people, good inventory and quality parts. I always use carquest or napa for my…read morediy auto repairs

Came here again but idk these people be rude asl, came for an order pickup. Guy was upset cause the…read moreorder wasn't in yet. Dropping my phone all upset as he's looking for my pickup order and slamming my anti freeze on the desk.

Very friendly service at this store. Was able to call and find out if they had part I needed and…read morehave them hold. I actually needed 2 and since they only had 1, they called their other store, car quest and was able to pick up the other one needed. They also give military discount. Awesome! Would definitely come back when the need arises.

Called this morning and they were nice enough to fit my car in for an alignment, rotation and…read morebalance. Waiting area very clean, soda machine and coffee available. TV with news on to keep you entertained, couple of chairs and a few high top tables to work at. My car was done in about two hours. $106 total for my 4WD SUV. They were nice enough to give me quotes for a new battery for my daughter's SUV - their price was $45 lower than at Ford! Wow. Very professional employees, courteous, and I didn't feel taken advantage of (as I have at a few other local places). I feel very comfortable returning to this Pep Boys. Joe (the manager?) was very helpful and they made a tedious chore (car stuff) a painless experience. I'll definitely return to this location.

I had to have my oil changed so I went to Pep! A-Mazing service. Then my battery went dead on my…read morecar. AGAIN A-Mazing service. So my take is this.. you did good once, you did good twice. I'm a big fan now!! I have seen firsthand how some customers are rude and swear at the HELPFUL employees. The employees handle it with complete grace. Plus the cost is way less than the dealership.

Went to them to get my Bull bar in with lights. Took 3 hrs. Very professional and quality work…read more Would go to them for any future projects.

I wanted the windows tinted on my Honda CR-Z and knew right where I was going. They did the windows…read moreon my previous Honda and did an excellent job. It was a no brainer that I would return to them for my new tint needs. They took the time to discuss the various tinting options available to me and what I could expect from each product. Just make sure you are able to leave the car for a few hours as there isn't a waiting area and they take the time to do it right. Prices are very competitive and well worth it.

Herbert C was very helpful. I was having problems with my battery. He came out and tested, needed…read morea new battery. Purchased a replacement, he replaced the battery and I was on my way. Very good service!

Highly recommend this location…read more Recently, my daughter's older car failed inspection. The rubber exhaust tube had become brittle and cracked, which is a fail item. I drove up to Auto Zone in Rolesville. Walked in, explained what happened. The gentleman there was burying helpful. He said, lets go take a look. Popped the hood, saw the cracked hose, removed it for me, then went in and found me the new part. New hose was $3.14 incl tax. He walked back outside, installed new hose for me, taped it in and I was on my way! How many employees of any auto parts store would give such great customer service? Not many. This Auto Zone has a great employee there, helped me out so much. I drove her car back to inspection and her car passed! Thanks, Auto Zone!

Bought a battery and installation online and was ready in less the thirty minutes. Drove there and…read moregot it installed. Employee was extremely kind, even made sure the radio stations weren't messed up!

My car would not start this morning, and after having it jumpstarted I drove to Advance Auto Parts…read more They quickly ran a diagnostic check and confirmed the battery was dead, discussed my options with me, installed my battery and less than ten minutes after entering the store - I was on my way! Everyone was courteous from the moment I walked in. Also meaningful to me as a woman, for perhaps the first time, I never felt like someone was talking down to me in an auto store. That's very much appreciated. This location might not be as convenient as some of the others, but I will never go anywhere else!