If it's anything connected with the battery, they seem to be able to find it and if not, they can…read moreorder it. You can get a second car key about half the price for the dealership.

They ALWAYS have the battery type I need at a reasonable price and they give good support too…read more Plus they will accept your old recyclable batteries for recycling. They are friendly and helpful. I will buy all my major device batteries here.

Friendly, very knowledgeable and helpful!! The key fob on my…read more2015 honda was showing signs of what I thought was a dead battery, but after several attempts to replace the battery myself, I was still having trouble getting it to work. A friend recommended Batteries Plus on Atlantic Ave, so before I ventured to the dealership and paying the premium prices they charge for everything, I decided to give them a try. They told me after examining the key fob, that the circuit board was the problem, and that it was going to malfunction and drain any battery I tried to put in. It was time to replace the key fob. Batteries Plus was able to offer me a significant savings and were able to order the fob from a nearby location, cut me a new key and reprogram it, and I was back on the road!!

I needed an aux battery for my van today, a Sunday, and the auto stores I called said I'd have to…read morewait and have it serviced at a dealership. I'm so glad I went to Batteries Plus. Knowledgeable staff, excellent service, kind manager, and good location (Atlantic Ave) Thanks so much for your assistance, Wade. You rock!

3/26/25: We called yesterday to price a battery on 1998 Honda Accord. Darius wasn't very friendly…read moreon the phone & was very short - almost like we were bothering him. He told us it was $65 for a battery if we brought in the old battery. So, we stopped in today to make our purchase. We saw Darius & he seemed to have a better attitude. He wasn't short or rude like he was yesterday. We got the battery & he told us there's a 6 month warranty on it for 6 months. If we lose the receipt, the warranty is voided. There's no information on our receipt (ie. customer name or detailed battery information). So, I will be sure not to lose it. I recommend this place if you need a battery for the low, but that's about it.

I wouldn't recommend coming here. Scheduling for a phone repair with them online was easy, but once…read moreyou get there they have no idea what's going on. 3 Guys working there, one can't find a massive battery that's right in front of him, one is either too high or too tired to care and the only guy who appears competent is too busy stocking air fresheners to help and quips that they don't use the online scheduler. They don't read any comments or anything that was scheduled, I have to explain to them what was wrong, so I had to diagnose it for them. They blame T-Mobile for the scheduling issue until I point out I scheduled with them specifically on their website. He wanders in the back to eventually come back saying the screen is a special order and I'd need to reschedule with them. I left. The incompetency all around the whole shop shows me I shouldn't trust them to replace a screen even if I did reschedule with them. If corporate is forcing the online scheduler, then corporate is failing. If they can't figure out anything to do with an online scheduler then how are they capable to repair phones?

I came here to buy a car battery as I was told by a mechanic that it needed to be changed. I called…read moreand was given a lot of useful information and went to the store the same day. The gentleman was knowledgeable and accommodating, and went out of his way to Install the battery. Prices were good and I was given the online discount. Great experience that took less than 30 minutes all together.

Been here a few times now to get Watch, car fobs, and Apple Air Tag batteries replaced. The staff…read moreis so nice and helpful. They also will recycle old batteries. This is a GREAT business and store.

Came in to buy a new battery for my UPS. Service was friendly. Was assured by Michael that the…read morebattery sold to me was fully charged, and that all their batteries are sold fully charged. He did not check the charge on the battery before giving it to me. I get the battery home and install it into my UPS and the unit shows no charge in the battery. I call the store and speak with Megan. I tell her I am going to charge the battery and she says the UPS itself may be faulty. I agree. I charge the battery for 16 hours overnight with little hope. I turn it on, and lo and behold the UPS is showing a full battery charge. When I call to tell them they sold me an uncharged battery Megan tells me that this was "impossible" because all their batteries are sold fully charged. She speaks with Chris the manager, and comes back again with the same lame excuse "We only sell fully charged batteries." Well, pretty obvious that was not my experience. The arrogance is unreal. I am not offered a discount for my inconvenience, or at the very least, a longer warranty (they offer 1 year with battery purchases). Not even an apology. I doubt they care, but I will not return to this store.

Austin from Batteries Plus is literally a life saver. I rented a car from Hertz 30 minutes away and…read morethey gave me a vehicle with a dead key fob battery. Austin was able to test the battery and determined it was at the end of its life. He replaced it and provided me with a detailed receipt and record so when I file my complaint with Hertz my ducks are in a row. Thank you Austin and the Battery Plus family for saving an already stressful trip to Raleigh to see a sick family member.

I was looking for a single small battery, and they came in packs of multiple batteries. When I…read moreexplained that I needed only one, the young man working there came up with an ingenious, less expensive solution that still delights me. I really appreciated the thoughtful service and the knowledge of the worker.

I value customer service & didn't know what I needed. Perfect for that king of help. However they…read moredid not honor with my request to watch& see how they replaced my battery on my car fob (opening it)! so I could do it myself in the future. They did tell me what basic battery it took. The price for the 15 mins was like $22. They carry a lot of specialized batteries but their prices are higher. If you know what you need & can find it elsewhere, be sure to call & compare prices.

FIVE Star service !! My husband sat on his already cracked cell phone and it decided not to work…read moreat all. After a quick search he found that Batteries Plus could replace the screen. It wasn't cheap but still cost less than getting a new phone. The young man had it replaced super quick !! Less than a hour. He was pleasant and obviously enjoyed his job. This is exactly the customer service that every customer loves to get. GO THERE for all your battery or cell phone repair needs !!

I am back twice in two days to have Batteries Plus fix another part of my cell phone. The DM drove…read moreto Winston Salem to get my new screen for the second fix and got it back to me in the same day. Here is my other review for them. Truly incredible service and an aim to please. THANK YOU SO MUCH!!! Amazing customer service. Far exceeded my expectations. Highly recommend. Went to Batteries Plus in Hillsborough, NC to get my old cell phone battery replaced. It is the kind which is not easily removed and the removal process takes about 2 hours. It was very fairly priced as well considering all the time/labor spent and the battery cost. The staff were outstanding and had the new battery in the shop in less than 12 hours and fixed it perfectly the next day. Do check them out. You too will be very pleased and surprised.

Very friendly service at this store. Was able to call and find out if they had part I needed and…read morehave them hold. I actually needed 2 and since they only had 1, they called their other store, car quest and was able to pick up the other one needed. They also give military discount. Awesome! Would definitely come back when the need arises.

Came here again but idk these people be rude asl, came for an order pickup. Guy was upset cause the…read moreorder wasn't in yet. Dropping my phone all upset as he's looking for my pickup order and slamming my anti freeze on the desk.