I came here because the other Discount tire screwed up my tire sensors. I told them the problem and…read morethey knew immediately that they had put the wrong ones on the car. They got it fixed and had me on my way no issues. This is the shop you should go to if you need tires or other things. They were kind and considerate and I will be back to this location.

I made an appointment with this Discount Tire location on 4226 N Roxboro for 2:45pm on Apr 17. It…read morewas for a nail in another tire. I would have gone to the one on 4400 Fayetteville but it was much further away from my workplace, and I have no desire to return to the Wake Forest location again for a 4.5-hour service. The location at 4226 N Roxboro in Durham was closer than both. At 2:20pm, I logged in Discount Tire's Journey Tracker app that I was on my way. I arrived at 2:34pm. There was no wait line to the front desk. I was immediately helped by senior assistant manager Jim (according to his business card). After I described the issue to him, he asked for my car key and said he'd get me squared away. Unlike other Discount Tire locations, he did not accompany me to the car to show him the issue. At 2:47pm, I received an update on Journey Track app informing me that the estimated time of completion for my vehicle was 3:41pm. The waiting area wasn't crowded. At least three seats were available during my time there. However, the counter table had no seats. I needed to use the wall outlet next to it to charge my laptop. So I stood on my feet the entire time next to the table. The wifi was slow. A Google search took at least 5 seconds. Google News wouldn't load at all the first time but then loaded almost instantly the next time. At about 3:02pm-ish, my car was in the service bay. Five minutes later, I was informed that that tire had to be replaced. The informing attendant said that it would be replaced at no charge, which Jim confirmed another five minutes later. The store didn't have the exact model tire so they went with the closest one. All it cost was less than $10 for another certificate of free replacement, and subtracting the price of the original tire (the closest model tire cost less). At 3:28pm, I received a text notification that my car was ready. Within one minute, my car was parked outside and ready to go - the team finished ahead of schedule. I appreciated the great savings on the new tire. Service was good, certainly better than the Wake Forest location. There's one thing the N Roxboro Discount Tire team can do to improve my rating to "great": put seats at the counter table.

Big shoutout to two workers, Prince and Dylan. I've had to come to this location twice for…read moredifferent vehicle problems and each time I was met with hospitality, kindness, and extreme help. Both these workers were communicative in helping me pick out items and they both treated me with respect and a level of friendliness that I think all people should Strive to have. Big thanks to Prince and Dylan again

Their service is very good and professional under warranty; however, if you get anything else there…read moretheir prices are outrageous. They even charge a fee for using a credit card! If you like good service and a nice waiting room and pay very high prices for minor jobs go there.

I can't tell you how helpful F.P. and the Ingold team has been over the years aced especially…read moretoday! They moved mountains to help get us to one of the rare dmv appointments:) Always quality service, kind aces personable team, and competitive pricing. Plus just caring. Keep it local!

Needed a quick oil change. They did a great job and were fast and efficient. Sat in the waiting…read moreroom and was in and out in an hour. Thank you!

Great service. They helped me so much. I'm a regular they treat me like family. Very trustworthy…read more They work with me when they can. No issues with them

They are very professional, friendly and knowledgeable automotive technicians. The issues I had…read morewith my vehicle they repaired properly, they showed me potential problems and I had them fixed. Now it's about Routine maintenance. My car runs great smooth and the power is back. Prices are reasonable. They operate with integrity and I trust them with my vehicle.

There website is very deceptive, the Instant quote was 159.29 ( 139.29 ) with coupon for a jeep…read morewrangler windshield, but then after scheduling the technician called and said there website is giving the wrong amounts and it would be $213.00. Update: 2014-12-03, Customer service called yesterday afternoon and explained why the price quote was so far off and worked with me to come to a reasonable price that was between the quoted price and what the technician quoted. basically they said that old jeep wranglers you have to replace a $40 molding / seal whenever you replace the windshield. They just finished replacing the windshield at my office this afternoon and it looks great.

I had my vehicle repaired here, not by choice, but because someone else's insurance chose them. I…read morewas not impressed with their customer service or communication. I asked for a specific quote on my vehicle and was told it would be sent the same day. It never came. They never called about the progress of my vehicle. When I called for an estimation of being finished, the estimator never called me back. It was frustrating and left me in limbo. Save yourself a headache. Do not come here, whether by choice or choosing of another's insurance.

This review is based on my only experience so far. On Sunday (8/14) evening, my car was…read moreexperiencing battery issues. Since I was near this particular Auto Zone location, I called them first to see if they were open and if they would test the battery out for me. I also asked if they would replace it as well since I knew my battery was old and would have needed to be replaced anyway. They informed me that they would test the battery for free and install a replacement as well with no installation costs. When I showed up, I was greeted by Carlos at the register. He was extremely courteous. He agreed to test my battery right away, and on testing it showed me that my battery needed to be replaced. He then located a new battery inside the store and then replaced it for me as well. All of this happened in very little time, and Carlos was very pleasant throughout. I couldn't have asked for a better overall experience and final result on a Sunday evening with a busy workweek ahead.

I was driving home from work and realized my engine body splash guard was dragging. I looked up the…read moreclosest auto zone and went inside to look for clips to reattach. I found some and then went to the counter to ask for help. The man at the counter called for Ravi Jones to help me. Ravi was amazing! He told me to bring the parts outside to my car where he crawled under my car and tried the parts to make sure i got the right one. He then proceeded to place the proper parts and fix my engine shield cover. You do not get that kind of kindness and customer service anymore. I am so grateful for Ravi and hope his company realizes what a gem they have in him!

My ford Cmax keeps dying and has to be jumped. Morgan Automotive replaced the battery about 6…read moreweeks ago and the car continued to have problems. I brought the car to the Ford service center to have the electrical system looked at ( for a $125 fee!). The service tech said "you need a new battery it tests "recharge and test"". I told them that I didn't believe it was the battery. The ford service tech said "computer isn't showing any codes" and refused to do any other diagnostic tests. He said they could only sell me a new battery (at $155!!!) but that was it. I picked it up decided I wasn't going to spend any more money Ford "Service Center". I took my Cmax back to my Morgan Auto mechanic and showed him what Ford said and he laughed. He said, he would test the electrical system and see if he could figure it about. 1 HOUR later the Morgan mechanic called me and said he found an electrical ground and fixed it and believed that was the draw on battery. Ford Service center is a JOKE. Their service people are no better than tech support. Morgan employs actual mechanics and actual repair your vehicle. I have used Morgan for simply repairs - oil change, tire replacement, battery replacement for year. I now know I can and WILL take all my automobile repair business to them.

The Manager, the workers, and the owners here take great pride in their work and the product they…read moregive the customer. I had the good fortune of dealing with the Oil changing business as well as their auto repair business located right behind. Good people, fair pricing.

I am on my 4th MB and these folks did all the work on all of them; including my wife's ML 350. They…read moreare friendly and always diagnose the problem. The fairest on pricing I have ever encountered. When my old BMW SUV went down, I purposely replaced it with a MB because of my confidence in their ability to keep it running great! They are all the best I have encountered.

Friendly and attentive people. Any issues are discussed and alternatives, if any, are offered…read more Prices are reasonable and service is provided quickly. Best to make an appointment because it is just that popular with Mercedes folks!