Can't say enough good things about Mariano (the manager) and the way he treats customers. For example: I was going to replace my battery myself, but he jumped in to warn me that changing the battery on my Yukon Hybrid without hooking it up to a memory saver would potentially screw up my settings according to his system. He then called three different places in the area to find out who could accommodate me quickly and economically, and while doing that, also went out of his way to ensure I'd tried all the potential discount codes available if I preordered via Advanced website. The discount code he made sure I got more than covered the cost of the battery install by a tech who had a memory saver, and I still saved $$ over buying the same battery from AutoZone. When people go out of their way like that, I go out of my way to go back. read more

This location has the oddest placement, however, it is convenient for those that live within the neighborhood and those that frequently drive along Chicago Ave. If I were not familiar with the area I would not think that there was an Advance Auto Parts in this area because it is just not fitting. The location does have its own parking space which is well enough for its customer in-and-out flow. An empty, lifeless vibe is what I felt prior to and once I entered. It is like a gas station placed out in the middle of the desert to give you an idea of its atmosphere. If it were not one customer who had the hood of his vehicle up in the parking lot I probably would have thought that this place was closed. My visit was solely to purchase a rear brake light bulb because I was pulled over by an officer for it being out, so my visit was quick. Their system was down, so the associate required me to bring in the bulb in order for them to look up the part number to better assist me. There was no enthusiasm whatsoever during our interaction; the encounter was straight to the point, but professional! Not often do I visit Advance Auto Parts stores, but I would gladly visit this location again because all in all I had a pleasant experience. ~Blessings~ Thomas G read more

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I came in today to get some much needed windshield wiper blades. I helped by a friendly, down to earth sales associate. He even put them on for me! That was definitely a plus. I will only come here, in the city!!!! I didnt catch his name, but thank you terminal 4! read more

Advance Auto Parts - Signage out front! - Auto Parts & Supplies Near Me - Chicago, Illinois

Great place with great service. Bought a car battery that I needed. Was given a credit for my old battery and they installed the new battery for me. They even cleaned up the cable connections as well. Got a really good battery at a fair price. read more

I'm not down with indifferent, lazy first impressions, nor am I inclined to give them my business. But that's what I received at Carquest when I came in and inquired about the "free battery check" advertised online. :::Cut and Paste Alert:::: ""Free Installation FREE Installation with battery purchase, on most vehicles, in most locations. See store for details. Free Testing We'll test your battery, starter and alternator, FREE of charge."" I walked in knowing that my 3 year old battery probably needed replacing but wanted another opinion (i'd gone elsewhere a few weeks ago where it was tested at 75% charge capacity and at 3 yrs, nearing the end in terms of battery life). I walk in, the place is empty, and this a place i'd driven by a hundred times on that stretch of Chicago Ave bc I've lived in the area for over a decade but never paid any attention. I asked if they could check my battery and reluctantly they said, sure, where is the car? Right outside. Takes tester out and checks it as we discuss their ability to do the battery swap. In short they could not do it. Meaning, they literally did not have the ability to change my battery. In their defense, the car in question does not make it easy when switching out the battery. It's in a frustrating, tedious space where the battery is located but nonetheless, it's been changed by "someone" at least on two other occasions (I can't recall where but it was done, ohhh, about THREE years ago). A side note to lend some insight to their knowledge...when he asked the year and make, I said 2007 FX 35, Infiniti. When he first looked at the battery under the hood he says, oh, looks like the original.lol Umm, the car is almost 10 YEARS old, no don't think so (car batteries are good for 3-5 years MAX. There is no way a car that's almost ten years old still has the original battery). So there you have it. No new battery. No knowledge, no interest. See ya and why oh why are you doing a job you care so little about.smh. read more

I've had nothing but positive experiences everytime I have been to this store. The staff is helpful and knowledgeable. They will order parts without hassle. There is a guy there whom I believe is named Tom. He knows old VWs and has helped me immensely in ordering the correct parts and even given me installation tips. The only negative is that the hours are a bit limiting. They close around 6pm and I think they are closed on Sunday. read more

Dennis was able to assist me with excellent customer service. He was very knowledgeable of the part that I needed, and was also able to recommend a mechanic shop. I will definitely return to this store. read more

Trying to deal with a dead battery when you desperately need to get to work is never a great experience, but Mariano S. was a wonderful help. His kindness and professionalism was much appreciated, and helped make a stressful situation a lot easier to deal with. Thank you, Mariano! read more

Just went in to replace battery on my truck. Cashier told me he had one battery in stock that fit my truck. It's a 2010. Fishy. Of course it was $194 and the most expensive battery they had. With no option but to get a battery since I needed my car for work and afraid of it dying again, I had to fork over $215 for the battery. He installed it and so far so good so that's why they get 2 stars. When I got home I looked up my make and model and it showed 5 different batteries in stock! Ranging from $70 to $194. Crooks. Buyer beware. They're trying to hit quotas or something. Never returning. read more

I needed a new battery after getting my car jumped and called two of the competitors before getting a hold of Caesar. Not only did the competitors not know what battery I needed they wouldn't replace it. I spoke with Ceasar and he knew exactly what I needed and even installed it for me. Honest and knowledgeable service. Definitely recommend. read more

Placed an on-line order. Picked up in store and had questions. They gave me the answers needed. Was in an out in a jiffy. Nice, clean little parts store tucked away in the 'village. read more

They can help you diagnose problems-but there's only so much you can do over the phone... going in is worth the trip -they're reputable & knowledgeable read more

Customer service was outstanding. Mariano helped get me the headlight I needed and then explained how to install it step by step. I was impressed with how this store was so professional. read more

Needed a new battery so they hooked me up with a new battery & sent me to Division Auto Clinic to have it installed. Process was all very quick and easy. Everyone was super friendly and very accommodating! Thanks for the great service. read more

Mariano at Advance Auto Parts helped me out big time the other day with my dead car battery (it was super cold out!) I ordered my battery online the day before getting the car to the store and I was taken care of in about 10 minutes. Mariano's positive attitude during the whole process during a stressful time for me was much appreciated. read more