1. Advance Auto Parts

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Brighton, CO

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Advance Auto Parts

2.8 (4 reviews)
Open • 7:30 am - 9:00 pm

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AutoZone

AutoZone

(2 reviews)

Having purchased parts here before, I went in without reluctance to purchase more. I had gone in…read moreoriginally to purchase parts for an entire rebuilt of the injector system in my Duramax. After ordering the parts, they took roughly a week to arrive. When going to pickup and pay for the parts, it was brought to my attention that the associate who ordered them originally typo-ed the VIN, & that the parts were completely incompatible with my truck. This was frustrating because vehicles are a necessity, & having a 4WD vehicle immobile during the middle of the winter in Colorado is just flat out inconvenient. When the associate had found the correct parts for my truck, they were remanufactured, & roughly $1,000 more expensive. At this point, I am unbelievably disappointed because I am expected to pay more money for someone's mistake, & receive parts that are lesser quality. I contacted the district manager, whom then told me that there was nothing they could do for me, including price matching the original invoice I was given. I was then told to "un-install the parts, return them for a refund, & go purchase from a competitor company instead" which was really shameful to hear come out of the mouth of someone who is supposed to be representing a widely known automotive store. Coming from a family who's been widely involved in the automotive industry, & not to mention has tons of business experience throughout many generations, it struck me as a surprise that it isn't normal in the eyes of an Auto Zone district manager to work with a customer when one of their so called "trained" associates had made a mistake. Extremely disappointed in the way I was spoken to by someone who is supposed to represent this brand & company, & I will not be recommending them to anyone anytime soon considering the fact that when your vehicle meets problems, it's already stressful enough, not to mention including a company who is absolutely not willing to work with customers.

Autozone is by fat the worse car part company out there. They gave me a bad alternator 4 times...4…read more Didn't know what the issue was and each time a failed alternator code came up. Last time I took it in I asked for it to be tested before be given to me they said it was. I we went to pick it up I asked for it to be tested right there before being handed to me and it still failed. So they went back and gave me one that ACTUALLY WORKED. Over their service here at this store. Definitely dont ever recommend using Autozone!

Advance Auto Parts - autopartssupplies - Updated October 2026

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