Horrible service , big ponytail guy with glasses is eating popcorn with his mouth open spitting everywhere. This place was amazing when Kevin was compensated properly and cared you can tell it went down the drain. read more

I needed front wheel hub assemblies for RWD coupe. I was sold AWD or poor quality thrust bearing wheel hub assemblies. Store manager David resolves this problem through confrontation/customer blame, escalating to combativeness when his computer fails to display bearing types. When I stated I will wait for him to involve Corporate for a resolution, he picks up the phone and tells me to get out, never to return, because he is calling the cops. With management like this, customers are not required - customer terminated! Advance Auto Parts #9138 Boca Raton 19363 State Road 7 Boca Raton, FL 33498 read more

My Diehard battery died. It was purchased from this store and now has 1 month warranty left. It was fully covered (no prorated crap) and no charge (purchase price 3 years ago $180). They installed it and I was in and out in about 15 minutes. Apparently Honda Civic batteries are small and have low longevity. read more

Absolutely horrific customer service. You can see these guys don't feel like working there. I feel sorry for them but if they are working then they should have basic sense of professionalism. First, a young man there was nicer out of all of them. He tested my battery and gave me valuable info. Then another man there said oh no she needs this battery for Honda; a cheaper one. No need to spend that much money. A young man was right at the end and this other guy tried to sell me wrong battery even if was cheap. So I get out to call Honda since maybe it's better dealing with them for a newer car. Being concerned for car not to stop somewhere w a small child, I go back and yet another worker appears. Always someone different! I asked politely how long it would take? Thinking they take it in the back shop which they have at his location. He was so nasty rude and said "the more you stand there, the longer will take." I was like what? Hence, I really didn't have to change a car battery in over a decade and I had someone at home always take care of it. I was like I thought maybe you have people ahead of me or at shop specific timing. We wanted to know if we would make it to the practice. I was frustrated and stepped out that my own child notice how rude that guy was and wanted to leave. I couldn't get anyone at Honda and I was willing to pay more! This guy tells me then no you need this battery. So other man was wrong? A young guy, polite, calm was right. I don't know any names to post. All I can say avoid them! So now they transfer change of battery to their guy, and hardly opens his mouth at all. He goes outside to change it and all looking annoyed and don't want to be there. He would rather sit behind register. I turn on my car and due to advance tech these days all lights came on. Warnings and all. I was confused first time seeing it. He said open the hood. So we do that and he said he will be back. He mumbles that hardly you can understand him. We are waiting and waiting. What a disgraceful service! I started searching online for my own answers and I find the video that takes 2-3 miles of driving for lights to reset and go away. I go inside, a guy is sitting, and not a damn word! I said you left us waiting but I found my own solution. This place deserves zero stars. Buttery better last 3-4 years for 4 years warranty. I would never go back here. Get rid of those old miserable men who don't give a damn if you are a man or woman. Well maybe he would've been nicer if I was a man. He thinks like we are dumb and let these bad men working there walk over a woman or a customer. He got a wrong person. read more

Throughout the years I have stopped in here several times, usually if I need something like windshield wiper fluid or something small. The people in this store are always friendly and helpful. Today I was there before they opened and I was going to wait in my car. An employee saw me and allowed my friend to come in early! I just thought that was really nice and such a kind gesture. I hope his manager reads this review because he went out of his way to see what we needed. Best customer service ever. Located on the West side of 441 just South of Yamato, same plaza as Stella's Pizza. read more

Advance Auto Parts - Auto Parts & Supplies Near Me - Boca Raton, Florida

The guys working today deserve all of the praise for helping me this AM. I woke up to a dead battery and they went above and beyond to help me get a new one in quickly. It was a challenge getting the old one out but they didn't give up. Incredible customer service! Thank you! read more

I was overcharged for oil at Advance Auto Parts. I noticed that I was low on oil and rushed over to buy some. In my haste, I didn't notice that the price was incorrect. Advance had a sale going for 5 quarts of oil plus a filter for $35. They didn't have the filter for my car, so they said that they would take the price of the filter off of my bill. They didn't. I noticed the error when I got home. I went back and they argued with me that it was the right price. I was charged $8.00 for a filter that I didn't receive. The clerk said, "well, do you want the filter?" I said, Yes!" A filter magically appeared and they gave it to me. This should not have been so difficult. As an aside, I also bought 2 bottles of Ice. It is a great wash and wax product that makes your car look beautiful. This was charged correctly. Always check your receipts. You can be losing lots of money and all it takes is a quick examination of your receipt to detect the errors. read more

Advance Auto Parts - Filter - Auto Parts & Supplies Near Me - Boca Raton, Florida

Came in to change the battery in my work van and the worker seemed so uninterested in trying to help me and would sell me the battery but wouldn't install it read more

When my car battery needed to be replaced, I called Advanced Auto. The team was so helpful at replacing my battery. Very knowledgeable. Thank you! read more

Truck broke down this morning, triple A told me advance auto will swap the battery out if I buy one so I headed over to the Boca greens location. Kevin greeted me at the door, educated me about batteries and offered several choices, then installed a new battery for me. He had all the tools, and even plugged a memory saver to ensure I didn't loose all my settings.. Super efficient, helpful and all around nice guy. I would like to say thanks by leaving this review. Thanks Kevin! read more

Advance Auto Parts - Auto Parts & Supplies Near Me - Boca Raton, Florida

It's an auto parts store they are more than happy to come out and take a look at your car and even do some work. My battery was starting to die and they were more than happy to come out and put a new battery and even though my battery is stashed all the way in the bottom of my trunk. I bought wipers there and they came out and snapped a new wipers on. Great service great store prices are a little high but you get what you pay for. read more

This is the best Advance Auto Parts around! I receive excellent service from Rob, Alex and especially Dave! Thanks to all for your assistance AND great prices! read more

As you walk in the place looks clean and the shelf full of product. The workers are very handy and helpful- just wish for women to work there - so women won't be afraid to come and buy stuff for themselves or for the man in their life - read more

My rented car showed a warning signal that it needs coolant. Drove the car , Jaguar XE, to advanced auto parts. It is more than 90 degrees outside and Roy the staff, helped me getting the coolant I need and poured the coolant to the car as well with no extra fee. Even with the 90 degree weather, he can managed to be funny and very friendly. Thumbs up and highly recommended. Even in New York, I always prefer to go to Advanced Auto Parts than competition. I find the staff helpful and tried best if they can help. Note though that sometimes thy get a big crowd, so be patient. read more

The customer service here is friendly, courteous and professional. They had the knowledge to provide me with the right parts.

I have had an ongoing issue with my headlights. I purchased replacement bulbs with the assistance of Bill and Victor. They put them in for me. They were both very professional and helpful. Excellent store and service! read more

Their wiper blades are way overpriced and if you are looking for friendly customer service, forget it...it's as if they are doing you a favor for Kerri g you shop there. Find a place where they want your business! read more