Unprofessional Service and Poor Customer Support! Skip this store!…read more Visited this location today seeking help with an evaporative emission system part for my 2019 BMW X2. I provided the year, make, model, and fault code (P0446), along with the part name, but did not have the exact part number. The employee at the counter (young black American female) struggled with the spelling of "evaporative," repeatedly entering it incorrectly despite my attempts to clarify. When I politely pointed out the error, she became defensive and blamed me for not showing her my phone clearly enough (which I had already done). Her tone shifted from dismissive to confrontational. What made this worse: * No greeting when I entered the store * No acknowledgment or offer of assistance until I approached the counter myself * Became visibly irritated when I corrected her spelling mistake * Accused me of being unclear after I had already shown her the correct spelling multiple times. I left without the part. If you're going to work in customer service, basic courtesy and patience should be the baseline. AutoZone's competition will gladly earn my business if this is the standard here. What's even worse is customer service like this is one of the reasons companies would rather incorporate AI agents than hire people to interact with customers. This could have been an easy sale. I don't think it could get any easier, but to get an attitude, become frustrated, and then slick with me all because your computer can't find a part due to your spelling errors is insane. She needs training or find someone else. Highly recommend you skip this store.

Seemed well stocked. Appears to be popular. Shares a large parking lot just about block from a car…read morewash which makes immensely sensible if you need any car wash supplies ... like rags, buffers and waxes. Usually car accessories at expected prices.

This place gives great customer service and they do a good job when it comes to online orders. I…read morereceived my package about 16 hours are I ordered it. Thank you, Jarell.

Needed replacement wipers and wasn't sure the model of my car. Chris, the store manager made sure I…read moregot the correct wipers and installed them outside the store. She provided friendly and professional service and is greatly appreciated. Highly Recommend.

Love these guys. Easy going, and get the job done. They stand behind their work and have explained…read moreto me exactly what they thought was going on both times I've been there. Definitely won't be looking for another mechanic, I'll be going here from now on. Never felt like they were trying to get one over on me, just honest and likable guys.

Highly Recommended - Honest, Affordable, and Outstanding Work!…read more I recently had Mazel Auto Repair install a full set of Brembo brakes and rotors on my vehicle, and I couldn't be happier with the results. They beat every other local quote by a noticeable margin while using high-quality Brembo parts. The entire team was incredibly friendly, professional, and most importantly -- completely honest. They explained everything clearly, didn't try to upsell unnecessary work, and delivered exactly what they promised. What really stood out was the quality of the installation. The work was above dealer standards -- precise, clean, and done right the first time. They completed the job quickly without rushing, and my car has been driving smoother and stopping better than ever. If you're looking for a reliable, trustworthy auto repair shop that offers great prices and top-notch service, look no further than Mazel Auto Repair. I'll definitely be back for all my future maintenance needs! Thank you, Mazel Auto Repair! 5 stars all the way!

For everyone, I…read morerarely write reviews, but EF Tire & Auto Repair truly deserves one. This has been, without a doubt, the best experience I've ever had with a mechanical repair shop. I chose EF Tire & Auto Repair based solely on the excellent online reviews and because it was conveniently located near my home. I didn't have a personal recommendation, but I'm so glad I trusted what other customers had to say. From the moment I dropped off my car, I received outstanding customer service. The team treated me with kindness, empathy, and professionalism. They understood my situation and kept me informed every step of the way. Their communication was excellent, and I always knew what was happening with my vehicle. Because of their honesty and transparency, I felt completely comfortable leaving my car with them and going to work without worrying. Although the repair took some time, I appreciated that they were being thorough and making sure everything was done correctly rather than rushing the job. At one point, my car required a specialized repair that could only be handled by the Hyundai dealership. Instead of simply telling me to take it there myself, they personally transported my car to the dealership for me. That level of service and dedication is something you rarely find today. I'm still waiting for my car because it's receiving the care it needs, but I have complete confidence that it's in the best hands. I also want to give special recognition to PATRICK, who has been my main point of contact throughout this process. His professionalism, communication, and genuine empathy have made a stressful situation so much easier. He truly cares about his customers, and it shows. I highly recommend EF Tire & Auto Repair to anyone looking for an honest, trustworthy, and customer-focused auto repair shop. They have earned my trust, and they will definitely have my business for years to come. Thank you again for your services Juan Morales

I stopped in to have a slow tire leak plugged. I was in and out very quick. Even with new brake…read morepads put on in the front. Great service today. Not too busy being the day after Christmas , so it worked out great for me time wise and money wise. Nice job! Thanks again.

They didn't show up at all... No phone call... Wasted the whole day waiting... Called 2 days…read moreearlier... Sent a text, never answered.. I guess they pick and choose their jobs to suit... 1st time a sub-contractor showed up to change out a waterpump... No business card... nothing, go elsewhere

I called on May 19 to get someone out to install my ECM and talked to Brittany. She was nice and…read moretook my info and said someone would call me back in a hour. It's May 30 today, and I am still waiting on that call back. I guess my repair wasn't an important enough job. I found someone to install it and I will be using them for more subsequent repairs since they bothered to acknowledge me and do the job.

Noted on at least 3 visits since they took over Bennett, several years prior, they have increased…read moreall their direct to consumer items to full MSRP. This is more than 50% markup on what they charge other vendors and repair facilities for staples like filters, oil, parts etc. You will find better prices by traveling locally to Autozone or Advanced Auto of consumer and self repair needs. Oreillys appears more competing with NAPA and aligned most with repair facilities directly. Employees at this location are fine and helpful but you need to initiate the contact first. Several times walked thru and left without a single comment or "may I help you" .

Awesome service! Had some issues trying to install a battery and Rudy in particular was a huge…read morehelp! Better prices on things ad well.

Randy & Cam are a delight and extremely easy to work with ! Two…read moreMen of honor who are committed to their word ! Unheard of in South Florida ! Thank you ! Bald Collective Group & Your God Squad endorse these men !

Arrogant and condescending is all I can say about this Installer. The most unprofessional shop I've…read moreever been in. This guy bragged about how great he was. He even instructed me on what Sterio to buy for my truck. I went in there with a certain problem. All he did was replace the unit with what he told me to replace and never fixed my problem! So I have a new screen with a bad amplifier ground. Charged me $250 to basically swap units. Heck I could've done that myself. Mr. I know everything about Sterio's doesn't know crap. I would stay far away from this place!! Wasted money! And nothing but aggravation! If I could give them a zero star, I would! The Installer is a complete Zero

Had my Mercedes serviced at CP Auto Tech in Pompano. What would have been hundreds of dollars, was…read morea fraction of the cost. Same OEM parts and all. Quick and knowledgeable. He made the experience easy, affordable and Im completely satisfied. Make sure you give them a call, I finally found a repair shop that WON'T price gouge once they see you have a high value car. I'll be back with my other car for service.

Recommended by Mercedes Experts (vacation), I left a message to find out Clay (owner) was out of…read morethe country and still texted me to ask how can he help. he conveyed the message to Lissette (manager) as she called twice after not reaching me the first time and was able to solitify my text quote from Clayton. I would recommend this Mercedes mechanic by far from anyone else. Price very reasonable and good vibe. Nice to hear that mechanic shops help each other by recommending each other who do a good job at a reasonable price. Can't say that often, especially down here in Florida. Keep it up Clayton and crew (Lissette).