Julia and Tanya are the best help you can get genuinely…read moresaved my situation so well and quick amazing helpers!!!

I wish I can put 0 as a star review. I changed my battery in February this year and recently it is…read morestopped working few days ago. I contacted the store and their "Tiffany Smith" and found that tey have never changed my battery in the past,meaning that I am lying. My bank statement with the amoune I paid mean nothing to her and her staff. They was arguing and gave me and my husband such a negative and aggressive attitude.

Unprofessional Service and Poor Customer Support! Skip this store!…read more Visited this location today seeking help with an evaporative emission system part for my 2019 BMW X2. I provided the year, make, model, and fault code (P0446), along with the part name, but did not have the exact part number. The employee at the counter (young black American female) struggled with the spelling of "evaporative," repeatedly entering it incorrectly despite my attempts to clarify. When I politely pointed out the error, she became defensive and blamed me for not showing her my phone clearly enough (which I had already done). Her tone shifted from dismissive to confrontational. What made this worse: * No greeting when I entered the store * No acknowledgment or offer of assistance until I approached the counter myself * Became visibly irritated when I corrected her spelling mistake * Accused me of being unclear after I had already shown her the correct spelling multiple times. I left without the part. If you're going to work in customer service, basic courtesy and patience should be the baseline. AutoZone's competition will gladly earn my business if this is the standard here. What's even worse is customer service like this is one of the reasons companies would rather incorporate AI agents than hire people to interact with customers. This could have been an easy sale. I don't think it could get any easier, but to get an attitude, become frustrated, and then slick with me all because your computer can't find a part due to your spelling errors is insane. She needs training or find someone else. Highly recommend you skip this store.

Seemed well stocked. Appears to be popular. Shares a large parking lot just about block from a car…read morewash which makes immensely sensible if you need any car wash supplies ... like rags, buffers and waxes. Usually car accessories at expected prices.

This place gives great customer service and they do a good job when it comes to online orders. I…read morereceived my package about 16 hours are I ordered it. Thank you, Jarell.

Needed replacement wipers and wasn't sure the model of my car. Chris, the store manager made sure I…read moregot the correct wipers and installed them outside the store. She provided friendly and professional service and is greatly appreciated. Highly Recommend.

Been waiting since 3:15pm, just for them to pull a truck out and close the garage, walking out 5-10…read moreminutes later, I asked "are you guys still open" was told "no; we can close whenever", I said "only asked because google and I called you said 4pm". Very poor customer service. All I needed was a tire patched and called ahead and everything just to be told no, I am just a girl...

Andre' has always been friendly, accommodating and honest. He does not try to upsell any repairs,…read morehe will actually tell you when a requested repair is not needed! If you are looking for a dependable neighborhood garage, this is the place for you...

I don't know many people that likes to car shop. I know I absolutely hate it so after days of…read morelooking for our teenager his first vehicle. We ended up here. I can't say enough great things about this place. Michael was very knowledgeable and not pushy at all. Frantz was great, fair and very personable. We were very happy with the price, the process and everything from start to finish. I would recommend checking them out if you are in the market for a vehicle.

Luc and Franz were the best! I recommend to anyone looking for a good quality , but affordable used…read morecar. Would definitely come again.

Per the name. I went in for alignment for my car. I met with Jordan, who was friendly,…read moreknowledgeable and helpful. Unfortunately (or maybe fortunately), the description I gave for WHY I wanted my relatively new car aligned, wasn't going to be resolved by alignment. In other words, Jordan took the time to explain my situation and let me know I didn't need to spend money. I really appreciate honesty and would recommend them as a result!

On July 23, 2025, I visited Tru-Tec for maintenance inquiries after completing a safety recall with…read morethe Toyota dealership. I came into Tru-Tec asking about maintenance and left Tru-Tec with a lawsuit. The maintenance Tru-Tec originally completed was a valve cover gasket replacement and front brake replacement. However, when I got my car back that evening, the check engine light was on for the very first time since I purchased the car back in November of 2023. While completing this work, Tru-Tec verbally told me that they had burned through a wire and would replace it for free. They refused to write this down for my records, constantly brushing off my and my husband's requests. After visiting the shop a total of 5 times, trying to charge me for the wires and installation they originally stated were free, and still having my check engine light on, Tru-Tec was unable to fix the damage they caused, eventually calling me "neurotic" and banning me from the shop. After months of carpooling with my husband, utilizing rental vehicles/tow trucks, visiting several locations that refused to touch the damaged wiring, and receiving quotes from the dealership that would have cost more than $5,000, I was finally able to have the car back in working condition once Premier Performance came into the picture. After hearing from several professionals, I learned that the wiring Tru-Tec originally installed was off-market, which could have caused even more damage to the car's internal systems. Since the car was repaired correctly and safely by Premier Performance back in September of 2025, I have had no issues with the car. I tried several times outside of court to receive the repair costs from Tru-Tec. However, the new owner, Jordan Becker, refused to take any responsibility. After multiple attempts to resolve this directly, I filed a small-claims case against Tru-Tec to recover my repair costs. I ultimately won a settlement through mediation. In my personal opinion, Jordan Becker is incapable of maintaining proper car and customer care. His dangerous incompetence led to my car being out of commission for months, as I had to use several different shops and resources to properly repair the car. Jordan repeatedly gave my husband and me conflicting information over and over again, which, in my opinion, demonstrated that he is not capable of running the family business. I highly recommend that you stay far away from this shop (unless you want to learn more about the legal system).

They didn't show up at all... No phone call... Wasted the whole day waiting... Called 2 days…read moreearlier... Sent a text, never answered.. I guess they pick and choose their jobs to suit... 1st time a sub-contractor showed up to change out a waterpump... No business card... nothing, go elsewhere

I called on May 19 to get someone out to install my ECM and talked to Brittany. She was nice and…read moretook my info and said someone would call me back in a hour. It's May 30 today, and I am still waiting on that call back. I guess my repair wasn't an important enough job. I found someone to install it and I will be using them for more subsequent repairs since they bothered to acknowledge me and do the job.

I own a 2008 Corvette Convertible. Top stopped working. Marcos and staff went through total…read moreresearch and once we thought we had the issue, another would pop up. They didn't give up and today I picked it up and operated like new. Reasonably priced and extremely competent.

A bit pricey, to say the least...probably going to look for service elsewhere in the future..read more