I bought a battery from them. My car started having issues. Went to GB store. They notified me that it was a bad alternator, gave me part #. Used that info and bought from another store. Wrong part. Took to store in Quarrysville, PA. Not only did she mess up my bill, gave me $30 on my gift card instead of $50 and got me so frustrated, I walked out. NTB put in alternator. About week or so later, issues started. Since new alternator, they stated tensioner. Additional $216 out of my pocket. Still issue. Took back to Advance in Brooklyn Park and found out defective alternator and serpentine belt was fraying. Had to pay for a new alternator before I get money back and even bought serpentine. NTB went to put in.... GUESS WHAT? WRONG PARTS!! NTB employee went above and beyond and drove me to Glen Burnie Advance but dealt with Manager. Finally car fixed. Forwarded outline to Advance Corporate office requesting reimbursement of money lost due to defective alternator. Gave me the run-around but I got most back but $50. Surprise, surprise. Expects me to come back to them at some point. read more