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    ADT Security Services

    1.1 (41 reviews)
    Open Open 24 hours

    Services - ADT Security Services

    Fire protection services

    Home automation repair

    Component automation

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    Security monitoring services

    Security system installation

    Security system repair

    Home system automation

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    Daniel B.

    DO NOT SIGN a contract with them !!!! They are the worst !!!!!!!!!!!!! I haven't been able to cancel the service !! I been stuck with them for 3 years !! Every time I call to cancel they put the phone call on hold NEVER cancel my service !!! They are basically stealing my money !! The cameras does not even work !!! If something goes wrong with the cameras they will ask you to fix it yourself following instructions if not they will charge you for someone to go !!! We called like 5 times today to cancel !! There is no way !!! They will STEAL your money!!!!!!!!!!!! Please Learned from my mistake !!!! One more time On HOLD !!!!!!!!!!!! This is a JOKE !!!! Porfavor no se les ocurra firmar contrato con ellos son unos LADRONES después no van a poder cancelar el servicio eh estado atrapada con ellos por 3 años son lo peor !!!!!!!!!! Ladrones !!!!!!!! El peor error que pude cometer !!! WE WILL definitely Take LEGAL actions !!!!!! They are thieves !!!!!!! SCAM !!!!!!!

    we just moved into a newly built neighborhood and was ripped off by someone named Victor. Safe heaven is a company ADT allows to sale their equipment . We allowed him into our home and trusted him to be there to do what best for us but we feel he came in and just took advantage of us. He had charged us over $2,000 for everything we got. Then the next day was at our neighbors house and gave him everything for free. We know this because our neighbors asked us how much we paid and we told him. he looked at us like were crazy bc he got everything for free and we asked him how he did that he said he told Victor that he didn't want anything multiple times so he told him he will just give it to him for free. We were very upset and we talked to Victor and he said he couldn't do anything for us but give us two months free subscription ($100). Us still being upset asked to talk to his boss. When we finally got in contact with his boss he said he could do anything for us. So i asked to talk to whoever was higher than both them. I was told multiple times by Victors boss i didn't have to talk to anyone else. I had to ask multiple times before he even agreed to let me talk to whoever was higher than him. The next day I received a phone call from the regional manager named Beau Gobert and had a conversation with him with him agreeing to give us up too $800 back. Which would mean we didn't need to pay the last of our payments for the items that were put into my home & a check for the two months of the subscription. I agreed and texted him right after the phone call asking for confirmation of the phone call with everything we agreed to. It took a couple days to receive a email saying we still owe almost $200. I tried calling and texting Beau Govert multiple times and haven't received a response. So i contacted customer service two weeks ago and was told they were going to put a ticket in so he can contact me and i haven't received anything. So i decided to contact them again this morning about the situation and i was told because i have no proof that he agreed to give ben up to $800 back they can't do anything for me. So I asked for the conversation recording of the conversation between him and I since every call starts with (this line is being recorded) and they said because he contacted me from what im guessing was his personal phone number that they won't have the recording. So if you have any of there sales reps come to your home just let them know you don't want anything because at the need they will offer to give it all to you for free anyways.

    Drilled out deadbolt.  Person arrested for burglary and in jail.  Owner on vacation.  Burglar still has access to disarm alarm system.

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    11 months ago

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    6 months ago

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    3 years ago

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    2 years ago

    Horrible service. Unresponsive. Overpriced. Misinformation given to get the contract signed. Beware. O stars....

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    5 years ago

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    2 years ago

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    4 years ago

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    2 years ago

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    4 years ago

    Terrible customer service, billing, and software. Use any other company. They have dishonest sale practices.

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    11 years ago

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    4 years ago

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    5 years ago

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    15 years ago

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    10 years ago

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    14 years ago

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    6 years ago

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    9 years ago

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    If you are looking for a top-tier network and cabling company, I cannot recommend Structured…read moreCabling Pros highly enough. I hired them for a residential project, and Dan Penny and his team were true professionals from start to finish. While my project was residential, I know they also handle commercial work, and based on my experience, I would confidently recommend them for both residential and commercial projects. From the initial walkthrough to final installation, their level of knowledge and expertise was immediately apparent. They took the time to understand exactly what I wanted with my network and security camera setup and then made thoughtful recommendations to improve performance while also keeping costs in check. What really stood out was their efficiency and attention to detail. They found smart, clean ways to run cabling that minimized disruption while maximizing long-term reliability. Everything was done neatly and with a level of precision you typically only see in high-end custom work. Communication throughout the entire process was excellent--clear, timely, and proactive. They showed up when they said they would, stayed on schedule, and delivered exactly what they promised. It is rare to find a company that combines technical expertise, honesty, and craftsmanship at this level. Dan and his team exceeded expectations in every way. I would absolutely use them again and highly recommend them to anyone looking for a professional, clean, and reliable installation.

    I cannot emphasize enough how incredible Daniel and his team are. We are renovating our home and…read morewanted to install security cameras, updated Cat6, indoor and outdoor speakers, a smart home system and seamless wireless with access points throughout the house. I found Daniel's excellent reviews on work he did in West U and River Oaks from when he was with Automation Destination and I was sold. Truly the reviews on Yelp did not disappoint. Daniel is an awesome communicator and he is EXTREMELY knowledgeable. He loves what he does and it shows. He doesn't just recommend the most expensive products out there. He recommended quality hardware for us in our budget. Moreover he is prompt and responsive. What I appreciate the most however is his attention to detail and commitment to his work. He is one of a kind. Before and after pictures attached.

    ADT Security Services - securitysystems - Updated May 2026

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