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ADT Security Services

1.1 (41 reviews)
Open Open 24 hours

Services - ADT Security Services

Fire protection services

Home automation repair

Component automation

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Security monitoring services

Security system installation

Security system repair

Home system automation

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Daniel B.

DO NOT SIGN a contract with them !!!! They are the worst !!!!!!!!!!!!! I haven't been able to cancel the service !! I been stuck with them for 3 years !! Every time I call to cancel they put the phone call on hold NEVER cancel my service !!! They are basically stealing my money !! The cameras does not even work !!! If something goes wrong with the cameras they will ask you to fix it yourself following instructions if not they will charge you for someone to go !!! We called like 5 times today to cancel !! There is no way !!! They will STEAL your money!!!!!!!!!!!! Please Learned from my mistake !!!! One more time On HOLD !!!!!!!!!!!! This is a JOKE !!!! Porfavor no se les ocurra firmar contrato con ellos son unos LADRONES después no van a poder cancelar el servicio eh estado atrapada con ellos por 3 años son lo peor !!!!!!!!!! Ladrones !!!!!!!! El peor error que pude cometer !!! WE WILL definitely Take LEGAL actions !!!!!! They are thieves !!!!!!! SCAM !!!!!!!

we just moved into a newly built neighborhood and was ripped off by someone named Victor. Safe heaven is a company ADT allows to sale their equipment . We allowed him into our home and trusted him to be there to do what best for us but we feel he came in and just took advantage of us. He had charged us over $2,000 for everything we got. Then the next day was at our neighbors house and gave him everything for free. We know this because our neighbors asked us how much we paid and we told him. he looked at us like were crazy bc he got everything for free and we asked him how he did that he said he told Victor that he didn't want anything multiple times so he told him he will just give it to him for free. We were very upset and we talked to Victor and he said he couldn't do anything for us but give us two months free subscription ($100). Us still being upset asked to talk to his boss. When we finally got in contact with his boss he said he could do anything for us. So i asked to talk to whoever was higher than both them. I was told multiple times by Victors boss i didn't have to talk to anyone else. I had to ask multiple times before he even agreed to let me talk to whoever was higher than him. The next day I received a phone call from the regional manager named Beau Gobert and had a conversation with him with him agreeing to give us up too $800 back. Which would mean we didn't need to pay the last of our payments for the items that were put into my home & a check for the two months of the subscription. I agreed and texted him right after the phone call asking for confirmation of the phone call with everything we agreed to. It took a couple days to receive a email saying we still owe almost $200. I tried calling and texting Beau Govert multiple times and haven't received a response. So i contacted customer service two weeks ago and was told they were going to put a ticket in so he can contact me and i haven't received anything. So i decided to contact them again this morning about the situation and i was told because i have no proof that he agreed to give ben up to $800 back they can't do anything for me. So I asked for the conversation recording of the conversation between him and I since every call starts with (this line is being recorded) and they said because he contacted me from what im guessing was his personal phone number that they won't have the recording. So if you have any of there sales reps come to your home just let them know you don't want anything because at the need they will offer to give it all to you for free anyways.

Drilled out deadbolt.  Person arrested for burglary and in jail.  Owner on vacation.  Burglar still has access to disarm alarm system.

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Allied Fire Protection

Allied Fire Protection

(4 reviews)

Our experience with Allied Fire Protection was a complete failure from start to finish. Throughout…read more2025, we dealt with constant system issues--false alarms, ongoing errors, and repeated service calls that never resulted in an actual fix. Multiple technicians were sent out, yet problems were consistently left unresolved or pushed off. During a winter freeze, the system failed and resulted in over $500,000 in property damage, with no alarm activation or monitoring notification. Even after that level of failure, they have refused to take any responsibility whatsoever. We continued to be billed for service calls while the system remained unreliable. Communication was poor, response times were inconsistent, and technicians showed up unannounced. Customer service was dismissive and, frankly, indifferent. We replaced them in October 2025, and the new provider identified and fixed the issues immediately--something Allied never managed to do. Serious lack of accountability, poor service, and extremely costly results. Avoid if you value reliability.

We have many locations and use different vendors for backflow inspections. The price is typically…read more$75 - $125. Allied charged me $375, and getting an explanation was like pulling teeth. Don't expect any communication from this horrible company. Terrible reviews are completely justified. Avoid at all costs. Update 4/6: Received two quick responses from corporate personnel. Both were extremely professional, and I now believe that my negative experience was due to a new employee with poor communication skills. My invoice was revised accordingly. Allied employs multi-licensed technicians, which drives up their labor costs and makes their pricing much higher for simple things like backflow inspections. Had I spoken with a different Allied rep, I believe they would have disclosed their pricing and referred me to a lower-cost (and lower credentialed) company. If I need more complex work done in the future, I would consider Allied. I believe they have an honest company culture, but it's hard to execute at 100% all the time.

ADT Security Services - securitysystems - Updated May 2026

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